Job Recovery - Xerox 4890 Troubleshooting Manual

Clearing paper misfeeds and jams

Job recovery

Checking job
integrity following
a paper jam
4-8
Figure 4-4. Message labels inside the printer
Each handle, lever, or knob you use to clear a paper jam is bright
green and marked with an arrow indicating the direction it moves.
When a paper jam occurs in the printer, clear only the area or
areas indicated by the message and graphic displays.
There is a slightly possibility of duplicate or missing pages when
a paper jam occurs while a job prints. For that reason, you
should check the job's integrity once the job has been printed, at
least the sheets before and after the jam.
Follow this procedure:
1. The printer offsets the first sheet printed following a paper
jam. Locate that sheet.
2. Check the sheets immediately before and after the offset
sheet to see if there are any missing or duplicated sheets in
the job.
3. Check the output for data missing from the pages.
Troubleshooting Guide