Requesting Assistance Or Service In The U.s.a - Whirlpool RAB3121EW0 Use And Care Manual

Requesting Assistance or
Service in the U.S.A.
Before calling for assistance or service, please check "Troubleshooting" on pages 22-23. It
may save you the cost of a service call. If you still need help, follow the instructions below.
1. If you need assistance
Call our toll-free number. Dial toll-free from
anywhere in the U.S.A.:
1-800-253-1301
and talk with one of our
trained consultants. The
consultant can instruct you in
how to obtain satisfactory operation from
your appliance or, if service is necessary,
recommend a qualified service company in
your area.
2. If you need service
Contact the dealer from whom you purchased
the appliance or the authorized
servicer in your area. For help
SERVICE
finding an authorized servicer in
your area, call our toll-free tele-
phone number in Step 1.
† When asking for help or service:
Please provide a detailed description of the problem, your appliance's complete model and
serial numbers, and the purchase date. (See page 2.) This information will help us respond
properly to your request.
24
† ...
3. If you need
To locate replacement parts in your area,
refer to step 2 or call our Consumer Assis-
tance Center number in step 1.
4. If you are not satisfied
•
† ...
•
•
replacement parts ...
with how the problem
was solved ...
Contact the Major Appliance Consumer
Action Program (MACAP). MACAP is a
group of independent consumer experts
that voices consumer views at the highest
levels of the major appliance industry.
Contact MACAP only when the dealer,
authorized servicer, and Whirlpool have
failed to resolve your problem.
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
MACAP will in turn inform us of your action.