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If you need service or assistance,
we suggest you follow these five steps:
L Before calling for
assistance...
Performance
problems
often result
from llttle thlngs you can find and fix your-
self wlthout tools of any klnd.
If your washer does not fill:
l
Is the power supply cord plugged
Into a
live clrcult wlth the proper voltage?
l
Are both water faucets open?
l
Have you checked
your home's main
fuses or clrcult breaker box?
l
Are the water supply hoses klnked?
l
Is the Cycle
Control
Knob set and
pulled out?
It your washer does not spln:
l
Is the Ild closed?
l
Is the power supply cord plugged
into a
llve clrcult wlth the proper voltage?
l
Have you checked
your home's main
fuses or clrcult breaker box?
It your washer stops during a cycle:
l
Remember, the washer pauses brlefly
at dlfferent times in each cycle. These
pauses are normal.
Make sure the dmln hose Is higher
than the water level In the washer.
II lt IsnV:
l
The washer may seem to be dralning
durlng wash and rinse cycles.
l
Water can slphon out. (See "Installation
Instructlonsl')
2.
If you need
assistance?..
Call Whlrlpool COOL-LINE@ service as-
slstanee
telephone
number.
Dlal free
from anywhere
In the U.S.:
1-500-253-1301
and talk wlth one of our trained Consul-
tants. The Consultant can instruct you in
how to obtaln satisfactory operation from
your appliance
or, if service Is necessary,
recommend
a quallfled
service
com-
pany in your area.
3.
If you need service?..
Whlrlpool hasa natlon-
wide network of fran-
chised
TECH-CARE@
Service
companies,
TECH-CARE
service
technicians
are trained to fulfill the prod-
uct warranty and provide after-warranty
service, anywhere
In mnlted
States. To
locate our CCCL-LINE service assistance
telephone
number (see Step 2) or look in
your telephone
directory
Yellow Pages
under:
AIPPUlNcEs--wLO-
ELEclnlcU A-ES-
--sEnvlcE'REPLlR
uAmR-REwmMa.Rm
OH
WlRLFwL
APPtlhNcES
WHIRLPWL
APPLIANCES
FWCHISED
TECHWAE
SEWICE FRANC"lSED
TECH-WRE
SEW&E
Call our CCCL-LINE service assistance
telephone
number (see Step 2) and talk
with one of our Consultants, or if you pre-
fer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000 US-33 North
Benton Harbor, Ml 49022
5.
If you need FSP"
replacement parts:..
FSP is a registered
trademark
of
Whirlpool
Corporation
for quality
parts.
Look for this symbol of quality whenever
you need a replacement
part for your
Whirlpool
appliance.
FSP replacement
parts will fit right and work right, because
they are made
to the same exacting
specifications
used to build every new
Whirlpool appliance.
'It you must call or write, please provide:
model number, serial number, date of
purchase, and a complete
description
of the problem.
This information
is
needed
in order to better respond
to
your request for assistance.
1'
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