If You Need Service Or Assistance. , . 13-L - Whirlpool LA778OXT Use And Care Manual

If You Need Service Or Assistance
We suggest you follow
these steps:
1. Before calling for assistance...
Performance problems often result from
little things you can find and fix yourself
without tools of any kind.
If your washer does not fill:
l
Is the power supply cord plugged into
a live circuit with the proper voltage?
l
Are both water faucets open?
l
Have you checked your home's main
fuses or circuit breaker box?
l
Are the water supply hoses kinked?
l
Is the Cycle Control Knob set and
pulled out?
If your washer does not spln:
l
Is the lid closed?
l
Is the power supply cord plugged into
a live circuit with the proper voltage?
l
Have you checked your home's main
fuses or circuit breaker box?
If your washer stops during
a cycle:
l
Remember, the washer pauses briefly
at different times in each cycle. These
pauses are normal.
If your washer fills and drains
without running:
l
Make sure that the Cycle Control Knob
is pointing to a number in the cycle.
Make sure the drain hose is higher
than the water level in the washer.
If it isn't:
l
The washer may seem to be draining
during wash and rinse cycles.
l
Water can siphon out.
(See Installation Instructions.)
2. If you need assistance!..
Call Whirlpool COOL-LINE@
service assistance telephone
number. Dial free from anywhere
in the U.S.:
l-SW-253-1301
and talk with one of our trained consul-
tants. The consultant can instruct you in
how to obtain satisfactory operation
from your appliance or, if service is nec-
essary, recommend a qualified service
company in your area.
If you prefer, write to:
Mr. Donald Skinner
Director of Consumer Relations
Whirlpool Corporation
2000M-63
Benton Harbor, Ml 49022
Please include a daytime phone
number in your correspondence.
3. If you need service:..
-"4a
Whirlpool has a
whiti
01
= nationwide network
of authorized
sCRvlcE WhirlpoolY" service
companies.
Whirlpool service technicians are trained
to fulfill the product warranty and provide
after-warranty service, anywhere in the
United States. To locate the authorized
Whirlpool service company in your area,
call our COOL-LINE@ service assistance
telephone number (see Step 2) or look in
your telephone directory Yellow Pages
under:
APPLIANCES - "O"SE"Ol.0 - ELECTRICAL
APPLIANCES
-
MAJOR -
SERVlCE
h
REP*IR MAJOR- REPIlRlffi
h c*RTo
OR
WAWINO
UC"lMES, DRIERS
L IROllERS -
SERVICLNO
WHIRLPOOL APPLIANCES
AUTHORIZED WHIRLPOOL SERVICE
S.ER"K!.e coMPANIEx
XYZ SERVICE CO
123 MAPLE 999~ss¶s
13