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If you need service or assistance, we suggest
you follow these four steps:
1. Before calling
for
assistance..
.
Performance
problems
often re-
sult from Ilf4e things you can find
and fix yourself
wtthout
tools of any
kind
IF YOUR WASHER
DOES NOT FILL:
l
Is the power
supply
cord
plugged
In3
l
Are both water
faucets
open?
l
Are fuses blown
or cIrcuIt-breaker
tripped?
l
Are the water supply
hoses
kInked
l
Is the Cycle
Control
Knob set and
pulled
out7
IF YOUR WASHER
DOES NOT SPIN:
l
Is the Ild closed?
l
Is the power
supply
cord
plugged
In?
l
Is a fuse blown
or circuit-breaker
tripped?
IF YOUR WASHER
STOPS
DURING
A CYCLE:
l
Remember,
the washer
pauses
briefly at different times in each
cycle
These pauses are normal.
IF WASHER
FILLS AND
DRAINS
WITHOUT
RUNNING:
l
Make
sure that the Cycle
Control
Knob
IS
pointtng
to a number
In
the cycle
MAKE
SURE THE DRAIN
HOSE IS
HIGHER
THAN
THE WATER LEVEL IN
THE WASHER.
IF IT ISN'T.. .
l
The washer
may seem to be
draining
during
wash and rinse
cycles
l
Water cun siphon
out [See
ins
statlotion
Instructions")
2. If J.OU need assistance
'. . .
Call
Whirlpool
COOL-LINE
serv-
ice
assistance
telephone
number.
Dial
free
from:
Continental
U.S.
(800)
253-1301
Michigan
. . . . . (800)
632-2243
Alaska
& Hawaii
(8001
253-1121
and talk with one of our trained
Con-
sultants
The Consultant
can instruct
you in how to obtain
satisfactory
op-
eration
from your
apbliance
or, if
service
is necessary,
recommend
a
qualified
service
company
in your
area
3. If you need service *. . .
Whirlpool
has
a nationwide
net-
work of franchised
TECH-CARE'
Serv-
7'f/-eARK
ice Companies.
FRANCHISED
SERVICE TECH-CARE
serv-
Ice technicians
are trained
to fulfill
the product
warranty
and
provide
after-warranty
service,
anywhere
in
the United
States.
To locate
TECH-
CARE service
in your area,
call
our
COOL-LINE
service
assistance
tele-
phone
number
(see Step 2) or look In
your telephone
directory
Yellow
Pages under
1. If J ou have a problem*.
. .
Call
our COOL-LINE
service
as-
jistance
telephone
number
(see
Step 2) and talk with one of our Con-
zultants. or if you prefer, write to:
Mr Robert F Gunts, Vice President
WhIrlpool
Corporation
Administrative
Center
2000 US-33, North
Benton Harbor, Ml 49022
If vou must call or write, please
pro-
tilde
model
number,
serial
number,
late
of purchase,
and a complete
description
of the problem.
This in-
iormation
IS
needed
In order
to bet-
'er
respond
to your
request
for
tsslstance
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