Table of Contents
Advertisement
If
you need service or assistance, we suggest
you follow these four steps:
1. Before calling
for assistance..
.
Performance
problems
often result from little things
You can find and fix yourself without tools of any kind.
If your refrfgerator
will not operate:
l
Is the electric cord plugged
in?
l
Is a fuse blown or a crrcurt breaker trapped?
l
Is the Temperature
Control turned ON7
If there Is a rattling
or jlngllng
nolse, or other
unfamlllar
sounds:
l
Issomething
on top or behind the refrigerator
mak-
ing norsewhen
the refrigerator
is running'
l
New features
on your new refrigerator
make new
sounds
You may be hearing
air flowing
from the
fans, timer clrcks for the defrosting
cycle,
defrost
water draining
Into the defrost pan
If your ice maker will not operate:
l
Has the freezer had enough time to get cold7 With
a new refrigerator,
this mrght take overnight
l
Is the signal arm ON...rn the down positron?
l
Is the water valve turned on? Is water getting
to the
ice maker?
If there Is water in the defrost pan:
l
In hot, muggy
weather, this IS normal
The pan can
even be half full. Make sure the refrigerator
is level
so the pan doesn't overflow.
If the light doesn't work:
l
Check
fuses and circuit
breakers.
Make sure It's
plugged
in
If a bulb is burned out:
l
See instructions for changing
light bulbs on page
7 Use appliance
bulbs only.
If the motor seems to run too much:
l
Is the condenser,
behind
the base grille, free of
dust and lint'
l
On hot days. or if the room
IS
warm, the motor
naturally
runs longer.
l
If the door has been opened
a lot, or if a large
amount of food has been put In, the motor will run
longer to cool down the interior
Remember:
Motor running time depends
on dif-
ferent things
number
of door openings,
amount
of
food stored, temperature
of the room, setting of the
controls.
And, your new refrigerator
may be larger
than
your old one so it has more space to be cooled
It
also has a regular freezer instead
of a frozen food
compartment.
All thus means better refrigeration
and
may require more running time than your old one
2. If you need assistance"'.
. .
Call
Whlrlpool
COOL-LINE@ service
assls-
tance telephone
number. Dlal free from:
Contlnental
U.S. . . . . . . . . . . . . (800) 253-l 301
Mlchlgan
. . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawall
. . . . . . . . . . . (800) 253-l 121
and talk with one of our trarned
Consultants.
The
Consultant
can instruct You in how to obtain satisfac-
tory operation
from your appliance
or, if service
is
necessary,
recommend
a qualified
service
com-
pany in your area.
Whrrlpool
has a na-
tionwide
network
of
franchised
TECH-CARE@
Service
Companres.
TECH-CARE
service
technicians
are trained
to fulfill
the
product
7iE3#CAk?E
1
warranty
and
provide
after-warranty
service,
FRANCHISED
SERVICE
anywhere
in the United
States.
To
locate
TECH-CARE service in your area, call our COOL-LINE
service assistance telephone
number [see Step 2) or
look In your telephone
directory
Yellow Pages under,
3. lf you need service"...
APPLIANCES-HOUSEHOLD-
ELECTRICAL
APPLIANCES-
MAJOR-
SERVICE
8 REPAIA
OR
MAJOR-
REPAIRING
8 PARTS
WHIRLPOOLAPPLIANCES
b'9HlRLPOOLAPPLlANCES
'RANCHlSEDTtCH
CARCSFRVICE
FRANCHISEDTECH
CARESERVICE
\t.HI'Il
t c 01,,'\
\,t,i'
\t:HI~Ic't.
CO~,P.\
V/E\
XYLStRV'CL
CO
XYZSERVICECO
173 Mdpl~
999 3399
123 Maple.
999-9999
OR
WASHING
MACHINES.DRVERS
8 IRONERS-SERVICING
WwlRLPOOLAPPLlANCES
FRANCHISEDTFCH
CARESERViCE
:23Mao,r
999 3339
4. If you have a problem"'.
. .
Call our COOL-LINE service assistance
telephone
number [see Step 2) and talk with one of our Consul-
tants, or if you prefer, write to
Mr Robert F Gunts, Vice President
Whrrlpool Corporatron
Adminrstratrve
Center
2000 US-33
North
Benton Harbor, Ml 49022
-If you must call or write. please
provrde,
model
number,
serial number,
date
of purchase,
and a
complete
description
of the problem
This informa-
tion is needed
in order to better
respond
to your
request for assistance.
0
FSP IS o reglstered
trademark
of WhIrlpool
Corporation
for qballty
ports
Look
for this symbol
of quollty
whenever
you
need
o replacement
FSP
port
for your
Whirlpool
oppllonce
FSP
repiocement
ports
will fit right
and
work
right
8
because
they
are
made
to the some
exacting
speclflcallons
used
to build
every
new
WhIrlpool
oppllance
15
Advertisement
Table of Contents
