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If you need service or
assistance, we suggest
you follow these four steps:
1. Before calling for assistance.. .
Performance
problems often result from little things
you can find and fix Yourself without tools of any kind.
If your refrigerator
will not operate:
l
Is the electric cord plugged
in?
a Is a fuse blown or a circuit breaker tripped?
l
Is the Temperature
Control turned ON?
If your Ice maker
will not operate:
l
Has the freezer had enough time to get cold? With
a new refrigerator,
this might take overnight.
l
Is the signal arm ON,, in the down position?
l
Is the water valve turned on, and is water getting
to the ice maker?
If there
Is a rattllng
or jlngllng
nolse,
or other
unfamlllar
sounds:
l
Is something
on top or behind the refrigerator
mak-
ing noise when the refrigerator
is running?
l
New features on Your new refrigerator
make new
sounds. You may be hearing
air flowing
from the
fans, timer clicks for the defrosting
cycle,
defrost
water draining
into the defrost pan.
If there Is water
In the defrost
pan:
l
In hot, muggy weather, this is normal. The pan can
even be half full. Make sure the refrigerator
is level
so the pan doesn't overflow.
If the light doesn't
work:
l
Check
fuses and circuit
breakers.
Make sure it's
plugged
in
If a bulb Is burned
out:
l
See instructions for changing
light bulbs on page
6. Use appliance
bulbs only.
If the motor seems to run too much:
l
Is the condenser,
behind
the base grille, free of
dust and lint?
l
On hot days, or if the room is warm. the motor
naturally
runs longer.
l
If the door has been opened
a lot, or if a large
amount of food has been put in, the motor will run
longer to cool down the interior.
Remember:
Motor running time depends
on dif-
ferent things: number
of door openings,
amount
of
food stored, temperature
of the room, setting of the
controls.
And, your new refrigerator
may be larger
than
your old one so it has more space to be cooled.
It
also has a regular freezer instead
of a frozen food
compartment.
All this means better refrigeration
and
may require more running time than your old one.
0
FSP
1s a reglstered
trademark
of WhIrlpool
Corporation
for quality
parts
Look
for ttls sVmbol
of quality
whenever
you
need
a replacement
FSP
part
for your
WhIrlpool
appliance
FSP
replacement
parts
will fit right
and
work
right..
w
because
they
are
made
to the same
exacting
_i
sp-eclficatlons
used
to buld
every
new
,
WhIrlpool
appliance
2. If you need assistance". . .
Call
Whlrlpool
COOL-LINE"
service
assls-
tance
telephone
number.
Dlal free from:
Contlnental
U.S. . . . . . . . . . . . . (600) 253-1301
Mlchlgan
. . . . . . . . . . . . . . . . . . . (600) 632-2243
Alaska
6 Hawall
. . . . . . . . . . . (800) 253-1121
and talk with one of our trained
Consultants.
The
Consultant
can instruct you in how to obtain satisfac-
tory operation
from your appliance
or, if service
is
necessary,
recommend
a qualified
service
com-
pany in your area.
3. If you need service"...
Whirlpool
has a na-
tionwide
network
of
r ipd^
Yhl
01
franchised TECH-CARE R
Service
Companies.
1
TECH-CARE
service
technicians
are trained
to fulfill
the
product
warranty
and
provide
after-warranty
service,
anywhere
in the United
States.
To
locate
TECH-CARE service in your area, call our COOL-LINE
service assistance telephone
number (see Step 2) or
look in your telephone
directory
Yellow Pages under:
APPLIANCES-HOUSEHOLO-
ELECTRICALAPPLIANCES-
MAJOR-SERVICE
6 REPAIR
MAJOR-REPAIRING
6 PARTS
WHIRLPOOLAPPLIANCES
OR
WHIRLPOOLAPPLIANCES
FRANCHISED TECH-CARE SERVICE
FRANCHISED TECH-CARE SERVICE
SERVICE
COMPA.TIE.5
SERVICE
CO.UPANIES
XYZSERVICE CO
XYZ SERVICE CO
123 Maple
999-9999
123 Maple
999.9999
OR
WASHING
MACHINES,
DRYERS
A IRONERS-SERVICING
WHIRLPOOLAPPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVICE
C'OMPA.brlES
XYZ SERVICE CO
123 Mule
999.9999
4. If you have a problem * . . .
Call our COOL-LINE service assistance
telephone
number (see Step 2) and talk with one of our Consul-
tants, or if you prefer, write to:
Mr. Guy Turner, Vice President
Whirlpool
Corporation
Administrative
Center
2000 US-33 North
Benton Harbor, Ml 49022
*If you must call or write, please
provide:
model
number,
serial number,
date
of purchase,
and a
complete
description
of the problem.
This informa-
tion is needed
in order to better
respond
to your
request for assistance.
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