If You Need Service Or Assistance; Before Calling For Assistance; If You Need Assistance; Ifyouhaveaproblem - Whirlpool ET18AK Use & Care Manual

If you need service or assistance, we suggest
you follow these four steps:
I. Before calling for assistance.. .
3. If you need service*...
Performance problems often result from little things
you can find and frx yourself without tools of any krnd
If your refrigerator will not operate:
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Is the electric cord plugged in7
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Is a fuse blown or a crrcurt breaker trapped?
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Is the Refrrgerator Control turned ON?
If there is a rattling or jingling noise, or other
unfamiliar sounds:
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Is something on top or behrnd the refrigerator mak-
ing noise when the refrigerator IS runnrng'
--- - --
Whirlpool has a na-
tionwide network of
franchised TECH-CARE m
Service Companies
TECH-CARE servrce
technicrans are trained
to fulfill the product
warranty and provide
after-warranty service,
anywhere in the United
States. To locate
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New features on your new refrigerator make new
sounds You may be hearing air flowrng from the
fans, timer clicks for the defrostrng cycle, defrost
water draining into the defrost pan.
If your ice maker will not operate:
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Has the freezer had enough time to get cold? With
a new refrigerator, this mrght take overnight.
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Is the signal arm ON.. in the down posItion
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Is the water valve turned on? Is water getting to the
ice maker?
I KHKAlit service In your area, call our COOL-LINE
service assistance telephone number (see Step 2) or
look in your telephone drrectory Yellow Pages under.
If there is water in the defrost pan:
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In hot, muggy weather, this IS normal The pan can
even be half full. Make sure the refrigerator is level
so the pan doesn't overflow.
If the light doesn't work:
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Check fuses and circuit breakers. Make sure it's
plugged in.
If a bulb is burned out:
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See instructions for changing light bulbs on page
6 Use appliance bulbs only
If the motor seems to run too much:
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Are the condenser
coils
free of dust and lint?
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On hot days, or if the room is warm, the motor
naturally runs longer
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If the door has been opened a lot, or if a large
amount of food has been put In, the motor
will
run
longer to cool down the interior.
Remember: Motor running time depends on dif-
ferent things, number of door openings. amount of
food stored, temperature of the room, setting of the
controls.
And, your new refrigerator may be larger than
your old one so it has more space to be cooled It
also has a regular freezer instead of a frozen food
compartment. All this means better refrrgeratron and
may require more running time than your old one.
2. If you need assistance"'...
Call Whirlpool COOL-LINE" service assis-
tance telephone number. Dial free from:
Contlnental U.S. . . . . . . . . . . . . (800) 253-1301
Mfchigan . . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawaii
. . . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants. The
Consultant can instruct you In how to obtain satisfac-
tory operatron from your appliance or, if service is
necessary, recommend a qualrfred service company
in your area.
APPLIANCES - HOUSEHOLD- ELECTRICAL APPLIANCES-
MAJOR - SERVICE 8 REPAIR MAJOR- REPAIRING 8 PARTS
OR
WHIRLPOOL APPLIANCES
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SCRVICE
FRANCHISED TECH~CARE SERVICE
SE/I\'/1 'E ro.1lf'-\.Yf.h'.~ SEHI'I('E ~'o.\ll'4.\lt.\
XYZ SERVICE CO XYZ SERVICE CO
123 Maole 999-9999
123 Maole 999.9999
OR
WASHING MACHINES, DRYERS
8 IRONERS - SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH CARE SERVICE
.I'b~HI'I('E CO.%f/!4 Vlh.\
XYZ SERVICE CO
123 Maple 999~9999
4. If you have a problem"'...
Call our COOL-LINE service assistance telephone
number [see Step 2) and talk with one of our Consul-
tants, or if you prefer, write to,
Mr. Robert F Gunts, Vice President
Whirlpool Corporation
Administrative Center
2000 US-33 North
Benton Harbor, MI 49022
-If you must call or write, please provide model
number, serial number, date of purchase, and a
complete description of the problem. This informa-
tion
IS
needed In order to better respond to your
request for assistance.
0
FSP
R
FSP IS a reqlsiered trademark of 'Whirlpool
Corporai16n for quality ports Look for this symboi
of aualltv wherwver YOU need a rer3acement wrt
for your 6Jh1rlpool a&lance FSP replacement
parts will fit right and work rIghi because they are
made to the same exoctlng speclllcations used
to build every new Whirlpool appllonce