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If you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for assistance...
Performance
problems
often
result
from
lIttIe
things
you
can
find
and
fix yourself
wlthout
tools
of any
kind
If your refrigerator
will not operate:
l
Is the
electric
cord
plugged
into
a live
circuit
with
proper
voltage'
[See
page
4 )
l
Have
you
checked
your
home's
main
fuses
or circuit
breaker
box?
l
Is the Refrigerator
Confrol
ON'
If there
is a rattling
or jingling
noise
or unfamiliar
sounds:
l
Is something
on top or behind
the refrigerator
ma king
noise
when
the refrigerator
IS
running?
l
New
features
on
your
new
refrigerator
make
new
sounds.
You may
be hearing
air flowing
from
the fans
timer
clicks
for the
defrosting
cycle,
or defrost
water
draining
in the defrost
pan
If your ice maker
will not operate:
l
Has the freezer
had
enough
time
fo get
cold'
With
a
new
refrigerator
this might
take
overnight
l
Is the signal
arm
ON
in the down
position?
l
Is the water
valve
turned
on7 Is water
geHing
to the ice
maker?
If there
is water
in the defrost
pan:
l
This
IS
normal
in hot. muggy
weather
The
pan
can
even
be half
full
Make
sure the refrigerator
IS level
so
the
pan
does
nof overflow
If the lights are not working:
l
Have
you checked
your
home's
maln
fuses
or circuit
breaker?
l
Is the
power
supply
cord
plugged
into a live circull
with
the
proper
voltage?
(See
page
4 )
If a bulb is burned
out:
l
See
instructions
for changing
light
bulbs
on page
8.
Use appliance
bulbs
only.
If the motor
seems
to run too much:
l
Is the
condenser
free
of dust and
lint?
l
On hot days.
or if the room
IS
warm
the motor
naturally
runs
longer
l
If the door
has been
opened
a lot or if a large
amount
of food
has
been
put
In, the
motor
will
run longer
to
cool
down
the Interior
Remember:
Motor
running
time
depends
on different
things;
number
of door
openings,
amount
of food
stored;
temperature
of the room,
setting
of the controls.
Your
new
refrigerator
may
be
larger
than
your
old
one
so it has
more
space
to be
cooled.
It also
has
a
regular
freezer
instead
of a frozen
food
compartment.
All this
means
better
refrigeration
and
may
require
more
running
time
than
your
old
one.
2.
If you need assistance?..
Call Whirlpool
COOL-LINE
1 service
assistance
iele-
phone
number.
Dial free from anywhere
in the U.S.:
l-800-253-1301
and
talk
with
one
of our trained
Consultants
The Con-
sultants
can
Instruct
you
In how
to obtain
satisfactory
operation
from
your
appliance
or If service
is neces-
sary,
recommend
a qualified
service
company
In Your
area
3.
If YOU need service?..
r
%itl
01
d
Whtrlpool
has a nationwide
network
of franchised
TECH-CARE
service
companles
TECH-CARE
service
TECU-CARE
technicians
are
trained
to fulfill
the
FRANCHISED SERVICE product
warranty
and
provide
after-
warranty
service.
anywhere
in the United
States
To lo-
cate
TECH-CARE
service
in Your
area,
call
our
COOL-
LINE service
asslstance
telephone
number
(see
Step
2)
or look
in yourtelephone
directory
Yellow
Pages
under
APPLIANCES~HOUSEHOLD-
ELECTRICAL
APPLIANCES-
MAJOR-SERVICE
8 REPAIR
MAJOR
- REPAIRING
8 PARTS
-iii\,,
i t i1I,,"I\,i\
II
-: ',.,'t
N ; I , t
'"',
,""U
4. If you have a problem4..
Call
our
COOL-LINE
service
assistance
telephone
number
(see
Step
21 and
taik
with
one
of our
Consul-
tants
or if you
prefer
write
to
Mr. Donald
Skinner
Director
of Customer
Relations
Whirlpool
Corporation
2000
M-63
Benton
Harbor,
MI 49022
5.
If you need FSP"
replacement
parts"'...
FSPW IS a registered
trademark
of Whirlpool
Corpora-
tion
for quality
parts
Look
for this
symbol
of quality
whenever
you
need
a replacement
part
for
Your
Whirlpool
appliance
FSP replacement
parts
WIII fit
right
and
work
right.
because
they
are
made
to the
same
exacting
specifications
used
to build
every
new
Whirlpool
appliance
To locate
FSP replacement
parts
In your
area
refer
to
Step
3 above
or call
the WhIrlpool
COOL-LINE
service
assistance
number
in Step
2
*If
you
must
call
or
write,
please
provide
model
number
serial
number
date
of purchase
and
a com-
plete
description
of the
problem
This information
IS
needed
In order
to better
respond
to your
request
for
assistance
18
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