If You Need Service Or Assistance - Whirlpool SF3020ER Use & Care Manual

Continuous-cleaning gas range
Table of Contents

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If you need service or assistance,
we suggest you follow these five steps:
lo Before calling for
assistance...
It control knob(s) will not turn:
l
Did you push in before trying to turn?
Performance
problems
often result
from little things you can find and fix
without tools of any kind.
It nothlng operates:
l
Is the range properly connected
to
gas and electrical
supplies? (See
"Installation
Instructions:')
l
Have you checked
your home's
main fuses or circuit breaker box?
l
Is the flow of combustion
and/or
ventilation
air
to
the
range
blocked? Do not block the air flow
to and around the range.
l
Is the Oven Temp control knob
turned to a temperature setting or
BROIL?
If burner fails to light:
l
Is the range connected
to electrical
power?
l
Have you checked
your home's
main fuses or circuit breaker box?
l
Are burner
ports clogged?
(See
page15.)
If burner flames are uneven:
l
Are burner
ports clogged?
(See
page 15.1
If burner
flames
lift off ports, are
yellow, or are nolsy when turned off:
l
The air/gas
mixture may be incor-
rect. (Call for service.)
If burner
makes a popping
noise
when ON:
l
Is the burner wet from washing? Let
dry.
If soil is visible
on Contlnuous-
Cleaning
oven finish:
l
The special
finish is designed
to
gradually
reduce oven sol1 during
normal baking or roasting. It is not
designed
to keep your oven spot-
less, only presentably
clean.
l
The door is cooler than the oven
walls. Soil will be more visible on the
door than other areas in the oven.
See page 14 for how to clean.
l
Sugar and starchy spills may leave
stains. See page 14 for hand clean-
ing tips. Use foil on lower mck to
catch these spills.
If cooking
results aren't what you
expected:
l
Is the range level?
l
Are you using pans recommended
in the 'Cooking
Guide"?
l
If baking, have you allowed lY2 to 2
inches (4-5 cm] on all sides of the
pans for air circulation?
l
Have you preheated the oven as the
recipe calls for?
l
Are the pansthe size called for in the
recipe?
l
Are you following
a tested recipe
from a reliable source?
l
Do the
cooking
utensils
have
smooth, flat bottoms and tit the sur-
face burners?
See the Cooking Guide for more tnfor-
mation on cooking
problems
and
how to solve them.

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