Samsung Galaxy J7 Duo User Manual
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Samsung Galaxy J7 Duo User Manual

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USER MANUAL
SM-J720F
SM-J720F/DS
English. 07/2020. Rev.1.0
www.samsung.com

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Summary of Contents for Samsung Galaxy J7 Duo

  • Page 1 USER MANUAL SM-J720F SM-J720F/DS English. 07/2020. Rev.1.0 www.samsung.com...

  • Page 2: Table Of Contents

    Memory card (microSD card) Camera Turning the device on and off Gallery Initial setup AR EMOJI Samsung account Multi window Transferring data from your previous Samsung Pay mini device Samsung Members Understanding the screen Samsung Notes Notification panel Calendar Entering text Samsung Health...
  • Page 3 111 Themes 111 Lock screen 112 Smart Lock 113 Biometrics and security 114 Face recognition 116 Fingerprint recognition 119 Samsung Pass 122 Secure Folder 126 Accounts and backup 127 Backup and restore 127 Google 128 Advanced features 129 Dual Messenger...

  • Page 4: Basics

    Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
  • Page 5 • Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty. • Depending on the region or service provider, a screen protector is attached for protection during production and distribution.

  • Page 6: Device Overheating Situations And Solutions

    • If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 7 • Delete unnecessary files or unused apps. • Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
  • Page 8 Basics Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. • If the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop.

  • Page 9: Device Layout And Functions

    • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 10 Basics Device layout Speaker Proximity sensor Flash Front camera Volume key Power key Touchscreen Home key (Fingerprint recognition sensor) Back key Recents key Earphone jack Microphone Multipurpose jack Rear camera (Dual) GPS antenna Speaker Flash Back cover Main antenna...
  • Page 11 • If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. • If dust or foreign materials enter the microphone, speaker, or receiver, the device’s sound may become quiet or certain features may not work.

  • Page 12: Battery

    Basics Keys Function • Press and hold to turn the device on or off. Power • Press to turn on or lock the screen. • Tap to open the list of recent apps. Recents • Press to turn on the screen while the screen is locked. •...
  • Page 13 Basics Be careful not to damage your fingernails when you remove the back cover. Do not bend or twist the back cover excessively. Doing so may damage the cover. Insert the battery with the battery’s gold-coloured contacts properly aligned with the device’s contacts.
  • Page 14 Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device.
  • Page 15 Basics Plug the USB cable into the device’s multipurpose jack. Plug the USB power adaptor into an electric socket. After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket. Reducing the battery consumption Your device provides various options that help you conserve battery power.
  • Page 16 • If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • If the device is not charging properly, take the device and the charger to a Samsung Service Centre.

  • Page 17: Sim Or Usim Card (Microsim Card)

    SIM cards are inserted in the device than when one SIM card is inserted. • Use only a microSIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 18 SIM or USIM card into SIM card slot 2 ( Do not insert a memory card into the SIM card slot. If a memory card happens to be lodged in the SIM card slot, take the device to a Samsung Service Centre to remove the memory card.

  • Page 19: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 20 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.

  • Page 21: Turning The Device On And Off

    Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. Launch the Settings app and tap Device care → Storage → Advanced → SD card → Format.

  • Page 22: Initial Setup

    Basics Initial setup When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device. Turn on the device. Select your preferred device language and select Select a language. Follow the on-screen instructions to complete the setup.

  • Page 23: Samsung Account

    Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see tips and tricks from Samsung Members, and more.
  • Page 24 Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Reset password on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information.

  • Page 25: Transferring Data From Your Previous Device

    Basics Transferring data from your previous device You can restore your data, such as images, contacts, messages, and apps from Samsung Cloud or copy them from your previous device wirelessly (Wi-Fi Direct) via Smart Switch. • This feature may not be supported on some devices or computers.
  • Page 26 Follow the on-screen instructions to transfer data from external storage. Samsung Cloud Back up data from your previous device to Samsung Cloud and restore the data to your new device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer Samsung account for more information.
  • Page 27 Tick the data types you want to restore and tap Restore. Syncing data You can sync data saved in your devices with Samsung Cloud and access it from other devices. On your new device, launch the Settings app and tap Accounts and backup →...

  • Page 28: Understanding The Screen

    Basics Understanding the screen Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 29 Basics Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
  • Page 30 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider.
  • Page 31 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, press the Home key or the Back key. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping...
  • Page 32 Basics Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then tap Add to Home.
  • Page 33 Basics • Deleting a folder Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen. Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options.
  • Page 34 Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings →...
  • Page 35 Basics Icon Meaning New text or multimedia message Alarm activated Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.
  • Page 36 Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, password, face, or fingerprint for the screen lock method, you can protect your personal information by preventing others from accessing your device.

  • Page 37: Notification Panel

    Basics After capturing a screenshot, use the following options on the toolbar at the bottom of the screen: • : Capture the current content and the hidden content on an elongated page, such as a webpage. When you tap , the screen will automatically scroll down and more content will be captured.
  • Page 38 Basics You can use the following functions on the notification panel. Access the power options. Launch Settings. Quick setting buttons View the notification details and perform various actions. Access the notification settings. Clear all notifications. Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons.

  • Page 39: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Additional keyboard functions.
  • Page 40 Basics Additional keyboard functions Some features may not be available depending on the region or service provider. • : Predict words based on your input and show word suggestions. To return to the keyboard functions list, tap • : Enter emoticons. •...
  • Page 41 Basics Dictionary Look up definitions for words while using certain features, such as when browsing webpages. Tap and hold over a word that you want to look up. Tap Dictionary on the options list. If a dictionary is not preinstalled on the device, tap Move to Manage dictionaries, tap next to a dictionary, and then tap Install to download it.

  • Page 42: Installing Or Uninstalling Apps

    Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Open the Samsung folder and launch the Galaxy Store app. This app may not be available depending on the region or service provider.
  • Page 43 Apps and features Managing apps Uninstalling apps and using app sleep mode Tap and hold an app and select an option. • Disable: Disable selected default apps that cannot be uninstalled from the device. • Uninstall: Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps →...

  • Page 44: Phone

    Apps and features Phone Introduction Make or answer voice and video calls. Making calls Launch the Phone app and tap Keypad. Enter a phone number. to make a voice call, or tap to make a video call. Access additional options. Add the number to the contacts Search for a contact.
  • Page 45 Apps and features Using speed dial Set speed dial numbers to quickly make calls. To set a number to speed dial, tap Keypad → → Speed dial numbers, select a speed dial number, and then add a phone number. To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit.
  • Page 46 Apps and features Missed calls If a call is missed, the icon appears on the status bar. Open the notification panel to view the list of missed calls. Alternatively, launch the Phone app and tap Recents to view missed calls. Blocking phone numbers Block calls from specific numbers added to your block list.
  • Page 47 Apps and features • Speaker: Activate or deactivate the speakerphone. When using the speakerphone, keep the device away from your ears. • Mute: Turn off the microphone so that the other party cannot hear you. • Keypad / Hide: Open or close the keypad. •...

  • Page 48: Contacts

    Apps and features Adding a phone number to Contacts from the calls list Launch the Phone app and tap Recents. Tap a caller’s image and tap Add, or tap a phone number and tap Add to Contacts. Tap Create new contact to create a new contact, or tap Update existing contact to add the number to an existing contact.
  • Page 49 Apps and features Enter contact information. Select a storage location. Add an image. Enter contact information. Open more information fields. Depending on the selected storage location, the types of information you can save may vary. Tap Save. Importing contacts Add contacts by importing them from other storages to your device. →...
  • Page 50 Launch the Settings app, tap Accounts and backup → Accounts, and select the account to sync with. Tap Sync account and tap the Contacts switch to activate it. For the Samsung account, tap → Sync settings and tap the Contacts switch to activate Searching for contacts Launch the Contacts app.
  • Page 51 Apps and features Saving and sharing profile Save and share your profile information, such as your photo and status message, with others using the profile sharing feature. • The profile sharing feature may not be available depending on the region or service provider.

  • Page 52: Messages

    Apps and features Sending a group message You can send a group message to a group’s members at the same time. → Groups, select a group, and then tap → Send message. Launch the Contacts app, tap Merging duplicate contacts When you import contacts from other storages, or sync contacts with other accounts, your contacts list may include duplicate contacts.
  • Page 53 Apps and features Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger. The recording icon appears only while the message input field is empty. Recipient Enter recipients.
  • Page 54 Apps and features Blocking unwanted messages Block messages from specific numbers added to your block list. Launch the Messages app and tap → Settings → Block numbers and messages → Block numbers. Tap Conversations and select a contact or a phone number. Or, tap Contacts, select contacts, and then tap Done.

  • Page 55: Internet

    Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Open the Samsung folder and launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go.

  • Page 56: Email

    Setting up email accounts Set up an email account when opening Email for the first time. Open the Samsung folder and launch the Email app. On the list, select an email service or tap Other. Follow the on-screen instructions to complete the setup.

  • Page 57: Camera

    Apps and features → → Add account. To set up another email account, tap → If you have more than one email account, you can set one as the default account. Tap → → Set default account. Sending emails to compose an email. Add recipients and enter an email text.
  • Page 58 Apps and features Launching Camera Use the following methods to launch Camera: • Launch the Camera app. • Press the Home key twice quickly. • On the locked screen, drag outside the circle. • Some methods may not be available depending on the region or service provider. •...
  • Page 59 Apps and features • The preview screen may vary depending on the shooting mode and which camera is being used. • The camera automatically shuts off when unused. • Make sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolutions.
  • Page 60 Apps and features Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily. On the shooting modes list, tap VIDEO. to record a video. • To capture an image from the video while recording, tap •...
  • Page 61 Apps and features Drag the background blur adjustment bar to the left or right to adjust the blur level. When Ready appears on the preview screen, tap to take a photo. Background blur adjustment bar Editing the background of the Live focus photos You can also edit the background blur level of a photo taken with the Live focus feature.
  • Page 62 Apps and features Using shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Select a shooting mode you want. Shooting modes list Pro mode Capture photos while manually adjusting various shooting options, such as exposure value and ISO value.
  • Page 63 Apps and features Separating the focus area and the exposure area You can separate the focus area and the exposure area. Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame to the area where you want to separate the focus area and the exposure area. Night mode Take a photo in low-light conditions, without using the flash.
  • Page 64 Apps and features On the shooting modes list, tap MORE → PANORAMA. and move the device slowly in one direction. to stop taking photos. Sports mode Take clearer photos of fast-moving subjects, such as a person running or a pet in motion. On the shooting modes list, tap MORE →...
  • Page 65 Apps and features Slowly swivel the device left and then right or vice versa to take a wide self-portrait. The device will take additional photos when the white frame moves to each end of the viewfinder window. • Make sure to keep the white frame inside the viewfinder window. •...
  • Page 66 Apps and features • : Select an aspect ratio for videos. • : Select a metering method. This determines how light values are calculated. Centre-weighted uses the light in the centre portion of the shot to calculate the exposure of the shot. Spot uses the light in a concentrated centre area of the shot to Matrix averages the entire scene.
  • Page 67 Apps and features Useful features • Pictures as previewed (Selfie): Set the device to save photos as they appear on the preview screen when taken with the front camera without flipping them. • Grid lines: Display viewfinder guides to help composition when selecting subjects. •...

  • Page 68: Gallery

    Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. The screen may appear differently depending on the region or service provider. Viewing images Launch the Gallery app and tap Pictures. Select an image.
  • Page 69 Apps and features Searching for images Launch the Gallery app and tap to view images sorted by category, such as location. To search for images by entering keywords, tap the search field. Viewing videos Launch the Gallery app and tap Pictures. Select a video to play.
  • Page 70 Apps and features Viewing albums You can view your images and videos sorted by folders or albums. Launch the Gallery app, tap Albums, and then select an album. Viewing stories When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories.

  • Page 71: Ar Emoji

    Apps and features Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices. You must register and sign in to your Samsung account to use Samsung Cloud.
  • Page 72 Apps and features Creating My Emoji Make a My Emoji that looks like you. My Emoji stickers with various expressions will be automatically generated. Launch the Camera app. On the shooting mode list, tap MORE → AR EMOJI → Create My Emoji. Align your face on the screen and tap to take a photo.
  • Page 73 Select one of the My Emoji stickers. The My Emoji sticker will be inserted. My Emoji icon Deleting My Emoji stickers On the Samsung keyboard, tap and tap at the bottom of the keyboard. Select the My Emoji stickers you want to delete and tap Delete.

  • Page 74: Multi Window

    Apps and features Capturing photos or videos with stickers Create fun photos or videos with stickers. Launch the Camera app. On the shooting mode list, tap MORE → AR EMOJI. Select a sticker you want to use. to take a photo, or swipe to the left on the preview screen and tap to record a video.
  • Page 75 Apps and features Split screen view Press the Recents key to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view. The selected app will launch in the upper window. On the lower window, swipe left or right to select another app to launch.
  • Page 76 Apps and features Pop-up view Press the Recents key to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. Minimise the window.

  • Page 77: Samsung Pay Mini

    Samsung Pay mini Register frequently used mobile wallets and UPI (Unified Payments Interface) bank accounts to Samsung Pay mini, a mobile payment service, to make payments quickly and securely. Open the Samsung folder and launch the Samsung Pay mini app.

  • Page 78: Calendar

    Insert files. Paint with brushes. When you are finished composing the note, tap Save. Deleting notes Launch the Samsung Notes app. Tap and hold a note to delete. To delete multiple notes, tick more notes to delete. Tap Delete. Calendar Manage your schedule by entering upcoming events or reminders in your planner.
  • Page 79 Launch the Settings app, tap Accounts and backup → Accounts, select the account to sync with. Tap Sync account and tap the Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate → → Add new To add accounts to sync with, launch the Calendar app and tap account.

  • Page 80: Samsung Health

    Some features may not be available depending on the region. To add items to the Samsung Health home screen, tap Manage items at the bottom of the trackers list and tap on the items to add.
  • Page 81 On the Samsung Health home screen, tap Together. Steps The device counts the number of steps you take and measures the distance travelled. On the Samsung Health home screen, tap the steps tracker. Current step total Target • You may experience a brief delay while the steps tracker monitors your steps and then displays your step count.

  • Page 82: Voice Recorder

    Apps and features Voice Recorder Use this app to record or play voice memos. Open the Samsung folder and launch the Voice Recorder app. to start recording. Speak into the microphone. to pause recording. While making a voice recording, tap BOOKMARK to insert a bookmark.

  • Page 83: My Files

    Access and manage various files stored in the device or in other locations, such as cloud storage services. Open the Samsung folder and launch the My Files app. View files that are stored in each storage. To check for unnecessary data and free up the device’s storage, tap Analyse storage.
  • Page 84 Apps and features World Clock Launch the Clock app and tap World Clock. Creating clocks , enter a city name or select a city from the globe, and then tap Add. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap Delete. Stopwatch Launch the Clock app and tap Stopwatch.

  • Page 85: Calculator

    Apps and features Calculator Perform simple or complex calculations. Launch the Calculator app. to display the scientific calculator. To see the calculation history, tap . To close the calculation history panel, tap → Clear history. To clear the history, tap To use the unit conversion tool, tap .

  • Page 86: Game Launcher

    Apps and features Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access. You can set the device to game mode to play games more easily. Open games with or without sound.
  • Page 87 Apps and features Using Game Launcher Launch the Settings app, tap Advanced features and tap the Game Launcher switch to activate it. Game Launcher will be added to the Apps screen. When you deactivate the feature, Game Launcher will be removed from the Apps screen.

  • Page 88: Bixby Home

    • To view more content, connect to a Wi-Fi or mobile network. • To fully use this feature, you must sign in to your Samsung account. Opening Bixby Home On the Home screen, swipe to the right.
  • Page 89 Customising the Bixby Home settings On the Bixby Home screen, tap → Settings. • Samsung account: Sign in to your Samsung account. • Customisation Service: Set to use Bixby’s interactive and customised services to enhance your experience.

  • Page 90: Reminder

    • To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To fully use this feature, you must sign in to your Samsung account. • To use location reminders, the GPS feature must be activated.
  • Page 91 Apps and features Starting Reminder from Calendar → Reminder. The Reminder screen will appear and the Launch the Calendar app and tap Reminder app icon ( ) will be added to the Apps screen. Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting.

  • Page 92: Smartthings

    • The devices you can connect may vary depending on the region or service provider. Available features may differ depending on the connected device. • Connected devices’ own errors or defects are not covered by the Samsung warranty. When errors or defects occur on the connected devices, contact the...
  • Page 93 Connect to nearby devices, such as Bluetooth headsets, easily and quickly. Connection methods may vary depending on the type of connected devices or the shared content. Open the Samsung folder and launch the SmartThings app. → Device. Tap Add device or tap Tap Scan nearby.
  • Page 94 You can view and control the devices. For example, you can check the ingredients in your refrigerator or adjust the TV volume. Open the Samsung folder and launch the SmartThings app. The list of connected devices will appear. View the status of devices on the list.
  • Page 95 Apps and features Adding scenes Add a scene and register devices to it to control multiple devices at the same time. Open the Samsung folder and launch the SmartThings app. → and select a location. → Scenes → Add scene.

  • Page 96: Sharing Content

    Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. Launch the Gallery app and select an image. and select a sharing method, such as message and email.

  • Page 97: Google Apps

    TV or monitor. • Link Sharing: Share large files. Upload files to the Samsung storage server and share them with others via a Web link. To use this feature, you must sign in to your Samsung account.
  • Page 98 Apps and features Play Music Discover, listen to, and share music on your device. You can upload music collections stored on your device to the cloud and access them later. Play Movies & TV Purchase or rent videos, such as movies and TV programmes, from Play Store. Drive Store your content on the cloud, access it from anywhere, and share it with others.

  • Page 99: Introduction

    Settings Introduction Customise settings for functions and apps. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.

  • Page 100: Wi-Fi

    Settings • Data usage: Keep track of your data usage amount and customise the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit. You can also activate the data saver feature to prevent some apps running in the background from sending or receiving data.
  • Page 101 Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.

  • Page 102: Bluetooth

    Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured.
  • Page 103 Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →...

  • Page 104: Data Saver

    Settings Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it. When the data saver feature is activated, the icon will appear on the status bar.

  • Page 105: Mobile Hotspot And Tethering

    Settings Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Connections → Mobile Hotspot and Tethering. You may incur additional charges when using this feature.

  • Page 106: More Connection Settings

    Settings More connection settings Customise settings to control other features. On the Settings screen, tap Connections → More connection settings. • Nearby device scanning: Set the device to scan for nearby devices to connect to. • Printing: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files.

  • Page 107: Sounds And Vibration

    Settings Select a printer to add. To add printers manually, tap → Add printer. Printing content While viewing content, such as images or documents, access the options list, tap Print → → All printers..., and then select a printer. Printing methods may vary depending on the content type. Sounds and vibration Change settings for various sounds on the device.

  • Page 108: Notifications

    Settings Notifications Change the notification settings. On the Settings screen, tap Notifications. • Suggest actions and replies: Set the device to suggest actions and replies for notifications. • Show snooze option: Set whether to show the snooze option. • App icon badges: Change the settings for app icon badges. •...

  • Page 109: Changing The Screen Mode Or Adjusting The Display Colour

    Settings • Screen timeout: Set the length of time the device waits before turning off the display’s backlight. • Home screen: Change the size of the grid to display more or fewer items on the Home screen and more. • Easy mode: Switch to easy mode to display larger icons and apply a simpler layout to the Home screen.

  • Page 110: Screensaver

    Settings Optimising the full screen colour balance Optimise the display colour by adjusting the colour tones to your preference. On the Settings screen, tap Display → Screen mode → Adaptive display and adjust the colour adjustment bar under White balance. When you drag the colour adjustment bar towards Cool, the blue colour tone will increase.

  • Page 111: Themes

    Settings to select albums for displaying images. When you are finished, press the Back key. To preview the selected option, tap Preview. When you tap the screen while your screensaver is displayed, the screen will turn on. Themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device.

  • Page 112: Smart Lock

    Settings • Clock style: Change the type and colour of the clock on the locked screen. • Roaming clock: Change the clock to show both the local and home time zones on the locked screen when roaming. • FaceWidgets: Set whether or not to allow access to useful widgets on the locked screen. •...

  • Page 113: Biometrics And Security

    • Security update: View the version of your device’s security system and check for updates. • Google Play system update: View the Google Play system version and check for updates. • Samsung Pass: Verify your identity easily and securely via your biometric data. Refer to Samsung Pass for more information.

  • Page 114: Face Recognition

    Settings Face recognition You can set the device to unlock the screen by recognising your face. • Your device could be unlocked by someone or something that looks like your image. • Face recognition is less secure than Pattern, PIN, or Password. •...
  • Page 115 Settings Hold the device with the screen facing towards you and look at the screen. Position your face inside the frame on the screen. The camera will scan your face. If unlocking the screen with your face is not working properly, tap Remove face data to remove your registered face and register your face again.

  • Page 116: Fingerprint Recognition

    If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 117 Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • The Home key recognises fingerprints. Ensure that the Home key is not scratched or damaged by metal objects, such as coins, keys, and necklaces.
  • Page 118 Unlock the screen using the preset screen lock method. Select a fingerprint to delete and tap Remove. Using Samsung Pass When you register your fingerprints to Samsung Pass, you can use them to easily verify your identity or sign in to websites. Refer to Samsung Pass...

  • Page 119: Samsung Pass

    • To use this feature, your device must be connected to a Wi-Fi or mobile network. • To use this feature, you must sign in to your Samsung account. Refer to Samsung account for more information.
  • Page 120 Verify with Samsung Pass switch to activate it. Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill. Open a website that you want to sign in to.
  • Page 121 When using websites or apps that support Samsung Pass, you can easily sign in with Samsung Pass. To see the list of websites and apps that support Samsung Pass, on the Samsung Pass main screen, tap → Partners. If there are no websites or apps that support Samsung Pass, Partners will not appear.

  • Page 122: Secure Folder

    Secure Folder, make sure to back up a copy of the data in another secure location. Setting up Secure Folder Launch the Settings app and tap Biometrics and security → Secure Folder. Read and agree to the terms and conditions and tap Agree. Enter your Samsung account ID and password and tap Sign in.
  • Page 123 • When you launch the Secure Folder app, you must unlock the app using your preset lock method. • If you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the reset button at the bottom of the locked screen, and enter your Samsung account password.
  • Page 124 Tap and hold an app to delete, and tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account.
  • Page 125 Secure Folder to deactivate the feature. Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data Launch the Secure Folder app and tap →...

  • Page 126: Accounts And Backup

    Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also register and manage accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch.

  • Page 127: Backup And Restore

    Using a Samsung account On the Settings screen, tap Accounts and backup → Backup and restore → Back up data for the Samsung account, select the items you want to back up to activate them, and then tap Back up.

  • Page 128: Advanced Features

    Settings Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or an impact to the device may cause an unintended input for some features using sensors. • Smart pop-up view: Select apps to view their notifications via pop-up windows. When using this feature, you can quickly view the contents via pop-up windows by tapping the icon on the screen.

  • Page 129: Dual Messenger

    Settings Dual Messenger Install the second app and use two separate accounts for the same messenger app. Launch the Settings app and tap Advanced features → Dual Messenger. Supported apps will appear. Tap the switch of an app to install the second app. The second app will be installed.

  • Page 130: Digital Wellbeing And Parental Controls

    Settings Digital Wellbeing and parental controls View the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use. On the Settings screen, tap Digital Wellbeing and parental controls.

  • Page 131: Device Care

    Settings Setting timers for apps You can limit the daily usage time for each app by setting a timer. When you reach the limit, the app will be deactivated and you cannot use it. On the Settings screen, tap Digital Wellbeing and parental controls → App timers. Tap No timer next the app you want and set the time.
  • Page 132 The available capacity may change when you update the device. • You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website.

  • Page 133: Apps

    Settings Managing the memory To delete files or uninstall apps that you do not use any more, select a category. Then, tick items to select and tap Delete or Uninstall. Memory On the Settings screen, tap Device care → Memory. To speed up your device by reducing the amount of memory you are using, tick apps from the apps list, and tap Clean now.

  • Page 134: General Management

    If the battery remains fully discharged, the time and date is reset. • Contact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. • Reset: Reset your device’s settings or perform a factory data reset. You can reset all your settings, or only network settings, or accessibility settings.

  • Page 135: Accessibility

    Settings Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • Screen reader: Activate Voice Assistant, which provides voice feedback. To view help information to learn how to use this feature, tap Tutorial. •...

  • Page 136: User Manual

    Settings Security updates information Security updates are provided to strengthen the security of your device and protect your personal information. For security updates for your model, visit security.samsungmobile.com. The website supports only some languages. User manual View help information to learn how to use the device and apps or configure important settings.

  • Page 137: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 138 • If the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
  • Page 139 Appendix Calls are not connected • Ensure that you have accessed the right cellular network. • Ensure that you have not set call barring for the phone number you are dialling. • Ensure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call •...
  • Page 140 Appendix The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly. • If the battery terminals are dirty, the battery may not charge properly or the device may turn off. Wipe both gold-coloured contacts and try charging the battery again.
  • Page 141 → Reset settings → Reset to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Centre. A connection is not established when you connect the device to a computer •...
  • Page 142 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 143 No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co., Ltd. ® • Bluetooth is a registered trademark of Bluetooth SIG, Inc.

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