Whirlpool RS6755XY Use & Care Manual page 36

If You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. Part
1
of this section outlines
possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you
what to do if you still need assistance or service. When calling our Consumer Assistance Center for help
or calling for service, please provide a detailed description of the problem, your appliance's complete
model and serial numbers and the purchase date. (See page 2.) This information will help us respond
properly to your request.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any kind. Please
check the chart below for problems you can fix. It-could save you the cost of a service call.'
PROBLEM
Nothing will
operate
The oven will
not operate
POSSIBLE CAUSE SOLUTION
The unit is not wired into a live Wire the unit into a live circuit with proper
circuit with proper voltage. voltage. (See Installation Instructions.)
A household fuse has blown or a Replace household fuse or reset circuit
circuit breaker has tripped. breaker.
You have not set the electronic Refer to pages 13-26 for setting the
control correctly.
electronic control.
You have programmed a
Wait for the start time to be reached.
delayed start time.
The surface
units will not
operate
Control knob(s)
will not turn
The Setf-
Cleaning cycle
will not operate
A household fuse has blown or a
Replace household fuse or reset circuit
circuit breaker has tripped.
breaker.
You have not plugged in surface Plug surface units in all the way.
units all the way. (See "Replacing" on page 32.)
You are not setting the control Push control knobs in before turning to a
knobs correctly. setting.
You are not pushing in before
Push control knob(s) in before turning to a
turning.
setting.
The range clock does not show Reset clock to show the correct time of
the correct time of day.
day. (See page 11.)
The Lock Lever is not in the
Clean position-all the way to the
Move Lock Lever all the way to the right.
right.
You have programmed a Wait for the start time to be reached.
delayed start time.
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