Warranty; Furnace Extended Service Contract; Term And Provisions; Exclusions (Specifically Excluded From The Warranties) - Atwood AFS Series Training Manual

WARRANTY

Atwood Mobile Products
hydro flame™ FURNACE LIMITED WARRANTY
Atwood Mobile Products LLC warrants to the original owner and
subject to the below mentioned conditions, that this hydro flame™
product will be free of defects in material or workmanship for a
period of two years from the original date of purchase. Atwood's
liability hereunder is limited to the replacement of the product,
repair of the product, or replacement of the product with a
reconditioned product at the discretion of the manufacturer. This
warranty is void if the product has been damaged by accident,
unreasonable use, neglect, tampering or other cause not arising
from defects in material workmanship. This warranty extends to
the original owner of the product only and is subject to the
following conditions:
1. For two years from the date of purchase, Atwood will repair
or replace any part defective in material or workmanship.
This warranty includes reasonable labor charges required to
remove and replace the part. Service calls to customer's
location are not considered part of these charges and are,
therefore, the responsibility of the owner.
2. This warranty does not cover the following items classified
as normal maintenance:
 ADJUSTING
– gas
connections, and/or thermostat heat anticipator.
 CLEANING – air wheels, burner and/or burner orifice
 CLEANING OR ADJUSTING – heat chamber, heat ducting,
return air opening, and/or exhaust tubes.
3. In the event of a warranty claim, the owner must contact,
in advance, either an authorized Atwood Service Center
or the Atwood Service Department. Warranty clam
service must be performed at an authorized Atwood
Service Center (a list will be provided at no charge) or
an approved by the Consumer Service Department, 1120
North Main, Elkhart, IN 46514 USA. Phone:
3118
.
4. RETURN PARTS MUST BE SHIPPED TO ATWOOD
"PREPAID". Credit for shipping costs will be included with
the warranty clam. The defective parts become the property
of Atwood Mobile Products LLC and must be returned to the
Atwood Mobile Products Quality Assurance Dept., Salt
Lake City, Operations 1874 South Pioneer Road, Salt
Lake City, Utah 84104 USA.
5. This warranty applies only if the unit is installed according to
the installation instructions provided and complies with local
and state codes.
6. The warranty period on replacement parts is the unused
portion of the original warranty period.
7. Damage or failure resulting from misuse (including failure to
seek proper repair service). Misapplication, alternations,
water damage, freezing or not using genuine Atwood parts
are the owner's responsibility.
8. Atwood does not assume responsibility for any loss of use of
vehicle, loss of time, inconvenience, expense for gasoline,
telephone, travel, lodging, loss or damage to personal
property or revenues. Some states do not allow the
exclusion or limitation of incidental or consequential
damages, so the above limitations or exclusions may not
apply to you.
9. Any implied warranties are limited to (2) two years. Some
states do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to you.
pressure, voltage, loose
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This warranty gives you specific legal rights and you may
also have other rights which vary from state to state.
10. Replacement parts purchased outside of the original furnace
warranty carry a 90 day warranty. This includes the part at
no charge and reasonable labor charges to replace it.
This hydro flame furnace is designed for use in recreation
vehicles for the purpose of heating air as stated in the "data plate"
attached to furnace. Any other use, unless authorized in writing by
the Atwood Engineering Department, voids this warranty.

FURNACE EXTENDED SERVICE CONTRACT

TERM AND PROVISIONS:

1. Written approval by Atwood must be obtained prior to having
any repairs made or parts replace under these Warranties at
other than an Atwood Authorized Service Center. A list can
be obtained by call
Website http://www.atwoodmobile.com
wire
2. Air freight or postage charges shall be borne by party
claiming under Warranties. The Original Purchase shall have
the full responsibility of making the furnace or RV available
for repair or replacement at Atwood Mobile Products LLC,
Salt Lake Operations or at an Atwood Authorized Service
Center. Service calls are not covered under the normal two
year warranty.
3. Atwood's Authorized Service Centers are neither agents nor
employees of Atwood and at all times will be acting as
independent contractors with the Original Purchaser Atwood
will reimburse service centers for warranty service rendered
on a direct basis only.
4. Repairs replacement parts and or furnace replacement
authorized by Atwood shall be subject to the reminder of the
warranty, if any of the aforesaid two year period.
EXCLUSIONS (SPECIFICALLY EXCLUDED FROM THE
WARRANTIES)
1. Incidental or consequential damages.
2. Damaged caused by shipment.
3. Damage resulting from improper installation, misuse,
neglect, accident or use in violation of instructions furnished
by Atwood Mobile Products LLC.
4. Equipment and parts which have been altered in any way
whatsoever without written authorization from Atwood Mobile
Products LLC.
5. All repairs and replacement parts not authorized by Atwood
Mobile Products LLC
6. Preventative maintenance.

LIMITATIONS

1. The maximum liability of Atwood Mobile Products LLC is
connection with this limited warranty shall not in any event
exceed the original price paid for the furnace claimed to be
defective or unsuitable.
2. Components manufactured by any supplier other than
Atwood Mobile Products LLC shall bear only that warranty
made by the manufacture or supplier of that product.
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