Troubleshooting - Whirlpool GS395LEH Use & Care Manual

T
ROUBLESHOOTING
Most cooking problems often are caused by little things you can find and fix without tools of any kind.
Check the lists below and on the next page before calling for assistance or service. If you still need
help, see "Requesting Assistance or Service" on page 36.
R
ANGE DOES NOT WORK
PROBLEM
Nothing works
O /
VEN BROILER BURNER
PROBLEM
The oven does not work
Burner makes muffled
ticking noise when in use
The burner fails to light
The burner flames lift
away from the ports, are
yellow, or are noisy
S
URFACE BURNERS
PROBLEM
The burner fails to light
The burner flames are
uneven
The burner flames lift off
the ports, are yellow, or
are noisy when turned off
The burner makes a
popping noise when on
34
CAUSE
•
The range is not plugged into a properly grounded outlet (120v polarized).
•
The range is not properly connected to the gas supply. Contact a designated
service technician to reconnect the range to the gas supply. (See the
Installation Instructions.)
•
You have blown a household fuse or tripped a circuit breaker.
CAUSE
•
You have not set the electronic control correctly. Refer to setting the
electronic oven control section.
•
The main or regulator gas shutoff valve is in the off position. (See the
Installation Instructions.)
•
This is normal. This sound occurs when the oven burner cycles on and off
to insure proper oven temperature.
•
The ignition system is broken. Contact a designated service technician to
replace it.
•
You have blown a household fuse or tripped a circuit breaker.
•
The air/gas mixture is incorrect. Contact a designated service technician to
check the air/gas mixture or see the Installation Instructions.
CAUSE
•
The control knob is not set correctly. Push in the control knobs before turning
them. Make sure the control knob is turned to the LIGHT position. (See page 6.)
•
You have blown a household fuse or tripped a circuit breaker.
•
The burner ports may be clogged. Clean them with a straight pin. (See page 31.)
•
The burner ports may be clogged. Clean them with a straight pin. (See page 31.)
•
The burner caps may not be positioned properly. (See page 31.)
•
The burner needs cleaning. (See pages 30 and 31.)
•
The air/gas mixture is incorrect. Contact a designated service technician to
check the air/gas mixture or see the Installation Instructions.
•
The burner is wet from washing. Let it dry.