Whirlpool RM280PXB Use And Care Manual page 43

If You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. Part 1 of this section
outlines possible problems, their causes, and actions you can take to solve each problem.
Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our
Consumer Assistance Center for help or calling for service, please provide a detailed descrip-
tion of the problem, your appliance's complete model and serial numbers and the purchase
date. (See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any
kind. Please check the chart below for problems you can fix. It could save you the cost of a
service call.
PROBLEM
Nothing will
operate
POSSIBLE CAUSE
SOLUTION
The unit is not wired into a live
Contact a qualified Whirlpool@ service
circuit with the proper voltage.
technician to wire unit into a live circuit
with the proper voltage. (See Installa-
tion Instructions.)
A household fuse has blown or Replace household fuse or reset
a circuit breaker has tripped. circuit breaker.
The electric company has Check electric company for a power
experienced a power failure.
failure.
The microwave
You are using the oven as a
Touch PAUSE/TIMER and OFF/
oven will not timer.
CANCEL to cancel the Minute Timer.
run
If you are using the Tempera- Plug Temperature Probe tightly into its
ture Probe, probe is not
socket.
plugged tightly into its socket.
The door is not firmly closed Firmly close and latch door.
and latched.
You did not touch START/
ENTER.
Touch START/ENTER.
You did not follow directions Check instructions for the function you
exactly.
are operating.
An operation that was pro-
Touch OFF/CANCEL twice to cancel
grammed earlier is still running. previous programming.
Microwave The electric supply to your
cooking times home is low or lower than
Your electric company can tell you if
seem too long
the line voltage is low.
normal.
The Cook Power is not at the
recommended setting.
There is not enough cooking
time for the amount of food
being cooked.
Check "Microwave cooking chart" on
page
41.
Allow for more time when cooking
more food at one time.
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