Electrolux PUREi9 Frequently Asked Questions page 2

chairs can be left out as the robot vacuums around these. Floor to ceiling mirrors
and windows can interfere with the navigation system due to the reflective light.
What should I do when an error message is displayed?
1. Please find the list of Error Codes in the instruction manual (troubleshooting
section).
2. The error will also show up on the app with corrective action.
What is the official run time?
When the battery is new, the robot will clean for up to 40 minutes in normal mode
and up to 60 minutes on Eco mode (depending on the floor type, cleanliness and
obstacles around). If the battery is running low, it will go back to its charging base
to recharge and resume where it last vacuumed.
The robot stops cleaning and returns to the charger, what happened?
It is most likely that it needs to recharge. You will see the home button light up as it
returns back to the charging base. While charging, you should see the battery and
play/pause button flash to indicate it is charging and will resume cleaning where it
stopped. The robot will recharge up to 80% (approx. 2 hour charge) to allow for a
quicker clean.
Unit operates at different speeds. Is something wrong?
Not at all. The speed varies depending on the layout, floor type and furniture in the
room.
How often should I clean the filter?
For best performance, we recommend that the filter be cleaned every 5th time (by
rinsing under gentle cold water and leaving to dry completing for at least 24
hours) and replaced every 6 months. Replacement filters can be found on our
website (and in the mobile app).
Can I use it to clean thick rugs?
The robot can climb obstacles up to 2.2 cm high. For medium-pile rugs (1.5 cm-2.2
cm), the robot will first clean around it and return later to clean the carpet
separately. The robot will not clean high-pile rugs. If the robot is used to clean
rooms with wall-to wall carpet, it is recommended you remove the side brush to
avoid damaging it.
The robot detects false obstacles and avoids them (misses to clean some
parts of the floor or carpet).
You probably have shiny floors and / or strong sunlight. Thick / hairy carpets can
cause this problem as well. If the robot continues to behave like this regularly;
Last updated: 04/04/2018