If You Need Service Or Assistance; Before Calling; If You Need Assistance; 3. If You Need Service - Whirlpool DU4000XR Series Use & Care Manual

Undercounter dishwasher
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If you need service or assistance, we suggest
you follow these four steps:
1.
Before calling for assistance...
3.
If you need service*...
Performance
problems
often result from little
things you can find and fix yourself without tools
of any kind.
Whirlpool
has a
nationwide
net-
work of franchised
If your dishwasher
will not run, or stops during
a cycle:
l
Is the
door
tightly
closed
and
securely
latched?
l
Has the cycle
been
correctly
set?
l
Is the water turned
on?
l
Have you checked
your home's main fuses or
circuit
breaker
box?
l
Is the dishwasher
wired
Into a live circuit with
the proper
voltage
(undercounter
models)?
l
If the motor has stopped
because
of an over-
load, it will automatically
reset itself within a
few minutes. If the motor does not start, call for
service.
warranty
service,
anywhere
in the United States, To locate
TECH-
CARE service
in your area, call our COOL-LINE
service assistance
telephone
number
(see Step
2) or look in your telephone
directory
Yellow
Pages under:
If your dlshwasher
seems to run too long:
l
Are you using POTS & PANS Cycle?
The
dishwasher
may
be waiting
for the water
to heat.
l
Is your household
water temperature
set too
low?
Low water
temperature
settings
will
cause
longer
dishwasher
operating
times.
If water
remains
in the dishwasher:
l
Has the cycle
completed?
l
A small amount
of remaining
water is normal.
l
Is drain air gap
clogged?
If detergent
remains
in the covered
detergent
cup:
l
Is the bottom
rack in backwards?
(The rack
bumpers
should
be at the front.]
l
Is the dishwasher
detergent
fresh?
l
Is the cycle
completed?
APPLIANCES-HOUSEHOLD-
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4. If you have a problem*...
Call our COOL-LINE service
assistance
tele-
phone number
(see Step 2) and talk with one of
our Consultants,
or if you prefer, write to:
2. If you need assistance*...
Call
Whirlpool
COOL-LINE"
service
as-
sistance
telephone
number.
Dial free from:
Continental
U.S. . . . . . . . . . . (800) 253-1301
Michigan
. . . . . . . . . . . . . . . . . (800) 632-2243
Alaska
& Hawaii
. . . . . . . . . (800) 253-1121
and talk with one of our trained
Consultants.
The
Consultant
can instruct you in how to obtain
sat-
isfactory
operation
from your appliance
or, if
service
is necessary,
recommend
a qualified
service
company
in your area.
Mr. Robert Stanley
Division Vice President
Whirlpool
Corporation
2000 US-33, North
Benton Harbor, Ml 49022
*If you must call or write, please
provide:
model
number, serial number, date of purchase,
and a
complete
description
of the problem.
This infor-
mation
is needed
in order to better respond
to
your request
for assistance.
0
FSP is a registered
trademark
of Whirlpool
Corporation
for
quality
parts. Look for this
FSP
symbol
of quality
whenever
you need
a replacement
part
8
for your Whirlpool
appliance.
FSP replacement
parts
will fit right and work right, because
they are
made
to the some
exacting
specifications
used to build
every
new Whirlpool
appliance.
14

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