Whirlpool MC8130XA Use And Care Manual page 68

If
You Need
Assistance
Or Service
This section is designed to help you save the cost of a service call. Part 1 of this section outlines
possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell
you what to do if you still need assistance or service. When calling our Consumer Assistance Center
for help or calling for service, please provide a detailed description of the problem, your appliance's
complete model and serial numbers and the purchase date. (See page 2.) This information will help
us respond properly to your request.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any kind.
Please check the chart below for problems you can fix. It could save you the cost of a service call.
r
PROBLEM POSSIBLE CAUSE
SOLUTION
Nothing will The power supply cord is not Plug power supply cord into a live
operate
plugged into a live circuit with
circuit with the proper voftage. (See
the proper voltage.
pages 7 and 9.)
A household fuse has blown or Replace household fuse or reset
a circuit breaker has tripped.
circuit breaker.
The electric company has Check electric company for a power
experienced a power failure.
failure.
The micro-
If Temperature Probe is being Plug in Temperature Probe securely.
wave oven will used, it is not plugged tightly
not run
into its socket.
The door is not firmly closed
Firmly close and latch door.
and latched.
You did not touch START/
ENTER.
Touch START/ENTER.
You did not follow directions Check instructions for the function
exactly. you are operating.
An operation that was pro- Touch OFF/CANCEL to cancel
grammed earlier is still running.
previous programming.
Microwave
The electric supply to your Your electric company can tell you if
cooking times
home or wall outlets is low or the line voltage is low. Your electri-
seem
too long
lower than normal. cian or service technician can tell you
if the outlet voltage is low.
The Cook Power is not at the Check "Microwave cooking chart" on
recommended setting. page 63.
There is not enough cooking Allow for more time when cooking
time for the amount of food more food at one time.
being cooked.
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