Table of Contents
Advertisement
CIM Information: Prefix: PLAT and ID: 0524
SNMP Trap ID: 0
Automatically notify Support: No
User response: Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and
correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the microprocessor 2 heat sink is securely installed.
5. Make sure that the microprocessor 2 heat sink is installed correctly and the thermal material is correctly applied.
6. Replace microprocessor 2.
80070301-0303ffff
Sensor CPU 3 Overtemp has gone to Nonrecoverable state from a less severe state.
Explanation: The temperature of microprocessor 3 has exceeded its specified threshold, causing a hard shutdown of
the compute node.
May also be shown as 800703010303ffff or 0x800703010303ffff
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0524
SNMP Trap ID: 0
Automatically notify Support: No
User response: Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and
correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the microprocessor 3 heat sink is securely installed.
5. Make sure that the microprocessor 3 heat sink is installed correctly and the thermal material is correctly applied.
6. Replace microprocessor 3.
80070301-0304ffff
Sensor CPU 4 Overtemp has gone to Nonrecoverable state from a less severe state.
Explanation: The temperature of microprocessor 4 has exceeded its specified threshold, causing a hard shutdown of
the compute node.
May also be shown as 800703010304ffff or 0x800703010304ffff
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0524
SNMP Trap ID: 0
Automatically notify Support: No
User response: Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and
correctly installed.
80070301-0303ffff • 80070301-0304ffff
Chapter 6. Troubleshooting
119
Advertisement
Table of Contents
Troubleshooting
