Resolving Problems - Adcom GFA-7605 Owner's Manual

RESOLVING PROBLEMS

Use the chart below to solve common situations that don't require professional attention. If the steps stated in POSSIBLE
SOLUTION do not resolve your problem, then please contact your ADCOM Dealer or call the ADCOM Customer Service
Department. Any problems not covered here should be brought to the attention of your ADCOM Dealer or ADCOM
Customer Service Department.
SYMPTOM
Power LED does not
glow. No sound
Power LED glows,
but no sound
One channel not
producing sound
Hum from all speakers
at any volume
Hum from all speakers
(hum goes up or
down with volume)
Hum from the amplifier
itself
A special note on "hum:" When there is a low-volume "hum" audible throughout your speakers, even with the main
volume turned all the way down, you have a common phenomenon known as a "ground loop." A ground loop is basically
a difference in ground voltages between two or more components which are connected electrically and which creates
multiple current paths where there must only be one. This difference in potentials creates a 60Hz low-level sound
(approximately a low A), that seems to "hum," hence the name.
It can be caused by adding new components to your system, but that does not imply there is anything electrically
wrong with any new component. With the advent of audio/video and home theater systems, the problem has become
commonplace. Generally, the cause is the Cable-TV incoming signal line. This new incoming line may add an additional
ground at a different potential to the AC line ground of your other equipment (refer to Note I and 2, to troubleshoot
a hum problem).
Note 1: Cable TV systems can sometimes contribute to ground loop problems which cause "hum." To determine if your
cable system is the contributing factor, disconnect the Cable-TV incoming signal line (round, 75Ω) at the wall, or the first
component the cable is connected to (i.e. the cable box, or VCR). If the hum is no longer present, you must insert a "75Ω
Ground Loop Isolator" before reconnecting the line. You should check with your ADCOM Dealer to obtain one. If the "75Ω
Ground Loop Isolator" works only partially or not at all, then please read Note 2 to complete the troubleshooting procedure.
Note 2: Make sure that the power amplifier is at least 6" from the Preamp and/or Processor. Usually putting another
component between them is sufficient to minimize the hum. If this does not reduce the hum, turn the system off and
disconnect all Inputs from the amplifier. If the hum still persists, then your Dealer or Service Center must examine the
amplifier. If the hum disappears, try another set of RCA cables. Connect one RCA cable at a time to see if one specific
cable is responsible. If any or all cables cause the hum to appear, then the preamp or processor should be evaluated for
proper operation by your Dealer or Authorized Service Center.
POSSIBLE REASON
AC Power Cord(s) not plugged in.
AC Fuse(s) failed.
Transformer thermal protection engaged.
I2V DC triggering malfunctioning.
Preamp or source unit is not on.
Connections in rear of amp are loose.
INPUT(s) or OUTPUT(s) connector
disconnected or loose.
Speaker disconnected.
Internal protection engaged.
Ground loop (difference in ground voltages
between components).
Problem with source unit (CD, tape, etc.),
or RCA cable connecting that source unit
to the preamp.
Some major appliance, dimmer, halogen or
fluorescent light is creating interference.
POSSIBLE SOLUTION
Plug in AC Power Cord(s).
Replace AC Fuse(s).
Wait until unit cools down. It will reset.
Reset power switch manually. Check
connection of 12V DC trigger at source.
Make sure whole system is on.
Verify all connections on rear of amp.
Verify both connections on that channel.
Verify connection at speaker.
Bring to Dealer or Service Center.
If Cable TV is present (see Note 1).
If Cable TV is not present (see Note 2).
Try different source (tuner, tape, etc.)
and/or different RCA cable.
Make sure all appliances, dimmers and
suspect lights are off.
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