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NETGEAR  WG302V2 Troubleshooting
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This chapter provides information about troubleshooting your ProSafe 802.11g Wireless Access
Point. After each problem description, instructions are given to help you diagnose and solve the
problem. For the common problems listed, go to the section indicated.
Is the WG302v2 on?
Go to
"Front Panel" on page
Have I connected the wireless access point correctly?
Go to
"Installing the ProSafe 802.11g Wireless Access Point" on page
I cannot remember the wireless access point's configuration password.
Go to
"Viewing the Activity Log" on page
If you have trouble setting up your WG302v2, check the tips below.

No lights are lit on the access point.

It takes a few seconds for the power indicator to light up. Wait a minute and check the power light
status on the access point.
If the access point has no power.
Make sure the power cord is connected to the access point.
Make sure the power adapter is connected to a functioning power outlet. If it is in a power
strip, make sure the power strip is turned on. If it is plugged directly into the wall, verify that it
is not a switched outlet.
Make sure you are using the correct NETGEAR power adapter supplied with your access
point.
1-5.
3-9.
v1.0, October 2007
Chapter 5
Troubleshooting
2-3.
5-1

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Summary of Contents for NETGEAR NETGEAR WG302V2

  • Page 1: No Lights Are Lit On The Access Point

    This chapter provides information about troubleshooting your ProSafe 802.11g Wireless Access Point. After each problem description, instructions are given to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the WG302v2 on? Go to “Front Panel”...
  • Page 2: The Wireless Lan Activity Light Does Not Light Up

    NETGEAR ProSafe 802.11g Wireless Access Point WG302v2 Reference Manual The Wireless LAN activity light does not light up. The access point’s antennae are not working. • If the Wireless LAN activity light stays off, disconnect the adapter from its power source and then plug it in again.
  • Page 3: When I Enter A Url Or Ip Address I Get A Timeout Error

    NETGEAR ProSafe 802.11g Wireless Access Point WG302v2 Reference Manual I cannot connect to the WG302v2 to configure it. Check these items: • The WG302v2 is properly installed, LAN connections are OK, and it is powered on. Check that the LAN port LED is on (amber indicating a 10 Mbps Ethernet connection or green indicating a 100 Mbps Ethernet connection) to verify that the Ethernet connection is OK.
  • Page 4 NETGEAR ProSafe 802.11g Wireless Access Point WG302v2 Reference Manual I am unable to download files from some FTP sites. If the IP address of the WG302v2 LAN interface is not on the same network as the IP addresses the DHCP server on the WG302v2 assigns to wireless clients, the WG302v2 performs automatic network address and port translation (NAPT).

This manual is also suitable for:

Prosafe wg302v2