Maintenance; Hints And Tips - JVC TH-D337B Instruction Manual

Maintenance

Ensure the unit is fully unplugged from the mains socket before cleaning.
• To clean the units, wipe the case with a slightly moist, lint-free cloth.
• Do not use any cleaning fluids containing alcohol, ammonia or abrasives.
• Do not spray aerosol at or near the unit.

Hints and Tips

If a problem does occur, it may often be due to something very minor. The following table
contains various tips. If you require additional assistance
For UK, please call our UK Call Centre on 0344 561 1234.
•
• For Ireland, please call our Ireland Call Center on 1 890 818 575.
Problem
No power.
The remote control does
not function.
Loud hum or noise is
heard.
No sound from
the soundbar and
subwoofer.
The unit does not
respond when pressing
any buttons.
Intermittent sound
output from subwoofer.
18
Solution
• Ensure the mains plug is connected.
• Make sure that you select the On mode.
• Use the remote control near the unit.
• Point the remote control at the remote sensor on the unit.
• Replace the battery in the remote control with a new one.
• Remove any obstacles between the remote control and
the unit.
• The plugs and sockets are dirty. Wipe them with a cloth
slightly moistened with alcohol.
Please try either one of the solutions below:
• Make sure that the unit is not muted. Press MUTE or VOL+/
VOL– button to resume normal listening.
• Press on the unit or on the remote control to switch the
soundbar to standby mode. Then press the button again to
switch the soundbar on.
• Unplug the soundbar from the mains socket, then plug it
in again. Switch on the soundbar.
• Ensure the audio setting of the input source (e.g. TV, game
console, DVD player, etc.) is set to PCM mode while using
digital (e.g. OPTICAL) connection.
• The unit may not be able to decode all digital audio
formats from the input source. In this case, the unit will
mute. This is NOT a defect.
• The unit may freeze up during use. Switch the unit off and
then on again at the mains socket to reset the unit.
• You are at the operating limit of the subwoofer. Reconnect
the subwoofer to the soundbar.