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This guide contains troubleshooting information on PVS kits for symptoms such as:
Poor Picture Quality on a PVS Screen
Screen Will Not Power Up (treadmills)
STAR TRAC FITNESS
PVS Troubleshooting Guide
All PVS Kits
1 of 1
Troubleshooting
637-1401 Rev: A

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Summary of Contents for Star Trac PVS Series

  • Page 1 PVS Troubleshooting Guide All PVS Kits This guide contains troubleshooting information on PVS kits for symptoms such as: • Poor Picture Quality on a PVS Screen • Screen Will Not Power Up (treadmills) STAR TRAC FITNESS 1 of 1 637-1401 Rev: A...
  • Page 2 Power Supply for made. Follow return failed screen to power supply turn on? PVS Screens procedures in Star Trac. available? (637-1400) “Checking the Power Supply and Power Cables”. The screen is good. Multiple checks will need to be made to determine the root cause.
  • Page 3 Replace the PVS screen screen to test the Screen A = Poor and return the failed feed from the wall. Screen B = Good screen back to Star Trac. Is 2 picture quality good? Result 2 The PVS screen is good.
  • Page 4 Use a separate 12 volt DC power supply (Fig. 1). The power supply from the E Series bikes, or TBT’s that have PVS will work as well. Fig. 1 1. Remove the back housing of the screen (Fig. 2) and disconnect the input AC power (Fig. 3). Fig. 2 Fig. 3 STAR TRAC FITNESS 1 of 2 637-1400 Rev: A...
  • Page 5 Troubleshooting 2. Insert the external power supply into the back of the screen (Fig. 4) and plug it into the wall (Fig. 5). Fig. 4 Fig. 5 STAR TRAC FITNESS 2 of 2 637-1400 Rev: A...
  • Page 6 Small flathead screwdriver Note: The procedures in this troubleshooting document require the power to be on and the drive motor shroud to be removed. Take extreme caution when working around live electronic components. STAR TRAC FITNESS 1 of 7 637-1381 Rev: B...
  • Page 7 3. Set the multi-meter to read DC voltage and take a reading between pins 1 (white) and 3 (black) (Fig. 3).The leads must be in contact with the pin in the plastic connector to get a proper reading. There should be approximately 12 volts DC. STAR TRAC FITNESS 2 of 7 637-1381 Rev: B...
  • Page 8 If there are burn marks on the connector, the cable must be replaced. • If there are no burns on the connector, continue to Verify Voltage to the Screen or PVS CCB STAR TRAC FITNESS 3 of 7 637-1381 Rev: B...
  • Page 9 1. Locate the potentiometer (pot) on the power supply (Fig. 6). Fig. 6 2. Using the small flathead screwdriver, make small adjustments in the counter-clockwise direction and watch the multi-meter. Turn the pot till the meter reads 11.2 volts. STAR TRAC FITNESS 4 of 7 637-1381 Rev: B...
  • Page 10 Fig. 4 • If there are burn marks on the connector, the cable must be replaced. • If there are no burns on the connector, continue to ‘Checking Power at the MCB’ STAR TRAC FITNESS 5 of 7 637-1381 Rev: B...
  • Page 11 • If there is no voltage, and the diagnostic LED’s are lit, replace the MCB. • If there is voltage, continue on to Verify Voltage to the Screen or PVS CCB. STAR TRAC FITNESS 6 of 7 637-1381 Rev: B...
  • Page 12 Embedded Screen Fig. 10 Fig. 11 • If the voltage is below 11 VDC, replace the power cable. • If the voltage is greater than 11 VDC, the power supply is sufficient. STAR TRAC FITNESS 7 of 7 637-1381 Rev: B...
  • Page 13 UTI screens will have the label on the upper right corner of the screen (Fig. 1 and 2). Fig. 2 Fig. 1 Tatung Tatung screens will have the label towards the left center of the screen (Fig. 3 and 4) Fig. 3 Fig. 4 STAR TRAC FITNESS 1 of 1 637-1397 Rev: A...
  • Page 14: Troubleshooting

    PVS Part Numbers: 700-0138 & 700-0140 Star Trac has received some reports where the Personal Viewing Screen (PVS) color changes to one tone and the picture quality becomes poor. To resolve this issue, a total reset of the screens firmware is required.
  • Page 15 (Fig. 2). Fig. 2 3. Press CH/TRK once to reach the setting ‘Function’ (Fig. 3). Fig. 3 STAR TRAC FITNESS 2 of 5 637-1389 Rev: A...
  • Page 16 Troubleshooting 4. Press VOL once to reach the sub-menu ‘Aging Mode’ (Fig. 4). Fig. 4 5. Press CH/TRK 3 times to reach to ‘Reset All’ (Fig. 5). Fig. 5 STAR TRAC FITNESS 3 of 5 637-1389 Rev: A...
  • Page 17 Troubleshooting 6. Press VOL once to reach the sub-menu ‘On / Off’ (Fig. 6). Fig. 6 7. Press CH/TRK once to select ‘On’ (Fig. 7). Fig. 7 STAR TRAC FITNESS 4 of 5 637-1389 Rev: A...
  • Page 18 10. After you have set up your preferences you need to perform a channel scan in order to see all available channels. 11. Check the screen if it operates properly again and if this did resolve the original issue. STAR TRAC FITNESS 5 of 5...
  • Page 19 1. Remove the back housing of the screen (Fig. 1) Fig.1 2. Disconnect the coax cable going into the screen (Fig. 2) and disconnect the coax cable going into the bottom of the treadmill (Fig. 3). Fig. 2 Fig. 3 STAR TRAC FITNESS 1 of 2 637-1398 Rev: A...
  • Page 20 Troubleshooting 3. Connect the coax cable from the wall directly into the back of the screen (Fig. 4). Fig. 4 STAR TRAC FITNESS 2 of 2 637-1398 Rev: A...
  • Page 21 Find a nearby unit that has good picture quality (if available) and plug the ‘good’ cable directly into the ‘suspect’ screen (A) and the ‘suspect’ cable into the good screen (B). Before After STAR TRAC FITNESS 1 of 1 637-1399 Rev: A...

This manual is also suitable for:

700-0138700-0140