Customer Services; Before Calling For Service - Thermador CVS2 Use And Care Manual

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CARE AND CLEANING
Always use the mildest cleaner that will do the job. Use clean, soft cloths, sponges or paper towels.
Rub stainless steel finishes in the direction of the grain. Wipe area dry to avoid water marks.
After cleaning, place all parts in their proper positions before using.
The cleaners recommended below indicate a type and do not constitute an endorsement. Use all
products according to package directions.
Care and Cleaning Chart
A
Anodized
Aluminum
Top Cap for
Stainless
B
Aluminum
Mesh Filters
C
Plastic
Controls
D
Painted
Top Cap for
Black/White
E
Stainless
Steel Parts

Before Calling for Service

If the blower does not operate:
Ensure that the electrical cord is properly connected and the supply circuit is energized.
Check that the intake is fully raised.
Make sure that the blower speed control knob is not in the OFF position.
How to Obtain Service
For authorized service or parts information, call 1-800-735-4328.
We want you to be a satisfied customer. If a situation arises that has not been resolved to your satisfaction,
please let us know.
Write: Customer Support, BSH Home Appliances, Corp. 5551 McFadden Ave., Huntington Beach, CA
92649, or call: 1-800-735-4328.
Please include the model number, serial number, and date of original purchase/installation.
Top cap is not removable. Wash top and underside with hot sudsy water. Rinse and
wipe dry or apply Fantastic
and wipe clean. DO NOT USE powdered cleansers or steel wool pads.
Clean filters in the dishwasher or by agitating in sudsy water. Ensure that there is
no soil trapped in the fine mesh. Dry the filters before reinstalling them.
DO NOT REMOVE push-button or control knob. Wipe with a moist soapy sponge.
Rinse and dry.
Wash top and underside with hot sudsy water. Rinse and wipe dry or apply
Fantastik
®
or Formula 409
DO NOT USE powdered cleansers or steel wool pads.
Wipe grease accumulation with a paper towel or sponge. Scrape heavy buildup
with a plastic spatula. Clean with a soapy sponge; rinse and dry. Always wipe or
rub with grain. Wipe with Fantastik
If grease buildup is heavy, several applications may be necessary.
Polish with Stainless Steel Magic
dampened with white vinegar. Use Cameo Aluminum and Stainless Steel Cleaner
to remove heat discoloration.

CUSTOMER SERVICES

®
or Formula 409
®
first to a clean sponge or paper towel
®
first to a clean sponge or paper towel and wipe clean.
®
or Formula 409
®
and a soft cloth. Remove water spots with a cloth
PAGE 5
(Cont'd)
®
sprayed onto a paper towel.
®

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