Related Manuals for NatComm CRU3
Summary of Contents for NatComm CRU3
- Page 1 CRU3 Call Recording Unit For Technical Assistance call the Manufacturers direct Ph 800 530 8645 8AM - 5PM West Coast Pacific Time NATCOMM USA LLC Responsable Supplier Code: NC...
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Page 2: Regulatory Information
CRU3 does not provide automatic ORAL notification. You must do so manually before commencing your Call Recording. Optional Feature CRU3 is available with an Optional Facility (extra cost) that will Automatically generate and inject an Audible beep tone into a Telephone Call that is being Recorded at regular intervals. Page 2... -
Page 3: Packing List
This cable has an AUDIO plug only and is used if with t he St andard CRU3 device t hat does not inject recording tones. This cable connects CRU3 to the ’Line In’ (or Mic) facility of your PC or Laptop Sound Card Optional : PC Connection Cable with USB plug This cable is supplied when the ‘Recording Tone Option is purchased... -
Page 4: Windows Xp Users
It is used in conjunction with a Laptop or PC, where it operates with the SOUND CARD fitted within the Laptop or PC. Our easy to use CRS PC software program is provided with CRU3, to allow you to Record Telephone Calls as required and save them as MP3 files or WAV files in a nominated folder. -
Page 5: Operating System
Connect CRU3 to your Telephone Handset using the supplied double adaptor Connect CRU3 to your PC or Laptop Sound Card using the supplied cable You should connect the supplied cable to the Line In port or if a Line In port is not... -
Page 6: Installation Procedure
PC. c) Connect the other end of this cable to the port labelled PC CONNECTION on your CRU3 device. C. POWER CONNECTION 1) Connect the supplied 12V power pack to CRU3 and turn it on. Page 6 Natcomm... -
Page 7: Installation Diagrams
INSTALL A TION DIAGRAMS CRU3 Standard Installation CRU3 Installation with Recording Tones option Page 7 Natcomm... - Page 8 Select Mic (if the Microphone Input has been used) 8. If you are using a Windows 7 operating system (or later), you need to change the Default Folder where recordings will be saved. See page 14 (CHANGE FILE SAVE PATH). Page 8 NATCOMM...
- Page 9 (otherwise go to step 11) You will need to use the supplied cable which has USB PLUG connected to it. The USB port used to connect CRU3 should be automatically detected and displayed. If a COM port number is not displayed, click Find Com Port.
- Page 10 Recorded Files (See Page 14). Once you have located the .mp3 file recording, you should Double Click it so that your PC’s Music Player will open, and then play this recorded call back through your speakers. Page 10 NATCOMM...
- Page 11 When selecting the Auto Save Facility, you have a choice of : Using Set File Name Once a file name is entered, your subsequent stored files will increment by 1. C:\Recorded Telephone Calls\Jane Smith1.Mp3 C:\Recorded Telephone Calls\Jane Smith2.Mp3 C:\Recorded Telephone Calls\Jane Smith3.Mp3 etc NATCOMM Page 11...
- Page 12 Important Note : In this mode, the current call is held in temporary memory and if you do not manually save a file, it will be overwritten by the next call you record and cannot be recovered. Page 12 NATCOMM...
- Page 13 You will only need to change this setting if the quality of the recorded file when played back is not adequate for your use. You can change this setting by selecting : Settings, then Basic Settings and then ‘clicking’ your required choice NATCOMM Page 13...
- Page 14 New Folder. 3. Then confirm the new Destination Folder by Clicking ‘Save and Exit’ If you are using Windows XP (or earlier versions), you do not need to change the Default Save Path. Page 14 NATCOMM...
- Page 15 If you can only hear YOURSELF: You need to exchange the telephone cable that connects into the HANDSET CONNECTION port of your CRU3 This is because there are TWO different wiring configurations used in curly cord handsets and the handset you are using uses the less common configuration.
- Page 16 If possible you should use Mute on Line In. If you use Mute on Volume, then you may have to DESELECT Mute whenever playing Audio files through your speakers. Not all PC sound cards interact with Windows Mixer as described above and some experimentation may be required to meet your needs. Page 16 NATCOMM...
- Page 17 Check that your SOUND CARD is functioning CORRECTLY by playing a normal MP3 music file through your speakers. Read and Check all points listed on page 18. In the event you are continuing to experience problems, please call NATCOMM for technical support on ph (800) 530 8645. NATCOMM Page 17...
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Page 18: General Troubleshooting
Ensure that the supplied PC cable is correctly connected to your PC’s SOUND CARD and that the other end of this cable is correctly connected to the PC port of your CRU3 device. Ensure that your CRS software has detected the correct COM port and that it is displayed on your CRS menu (see page 8). - Page 19 Communications Commission recommendations. If you wish to inject recording tones into the telephone call during recording, you will need to have a SPARE USB port on your PC and you should purchase CRU3 with this extra charge option. Once the alternative cable is connected to CRU3 and connected to a USB port, then CRU3 will inject a Recording Tone into your telephone handset at intervals of 15 seconds, whenever calls are being recorded.
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Page 20: Specifications
Damage caused to this device or attached equipment, by lightning strikes or over voltage surge is not covered under this warranty. CASE SEALED AT FACTORY OPENING THE CASE WILL VOID THE WARRANTY Page 20 NATCOMM...