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Preface Notebook Computer N850HP6 / N857HP6 Service Manual...
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Preface Notice The company reserves the right to revise this publication or to change its contents without notice. Information contained herein is for reference only and does not constitute a commitment on the part of the manufacturer or any subsequent ven- dor.
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This manual is intended for service personnel who have completed sufficient training to undertake the maintenance and inspection of personal computers. It is organized to allow you to look up basic information for servicing and/or upgrading components of the N850HP6 / N857HP6 series notebook PC.
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Preface IMPORTANT SAFETY INSTRUCTIONS Follow basic safety precautions, including those listed below, to reduce the risk of fire, electric shock and injury to per- sons when using any electrical equipment: 1. Do not use this product near water, for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
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Preface Instructions for Care and Operation The notebook computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions: Don’t drop it, or expose it to shock. If the computer falls, the case and the components could be damaged. Do not expose the computer Do not place it on an unstable Do not place anything heavy...
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Preface Avoid interference. Keep the computer away from high capacity transformers, electric motors, and other strong mag- netic fields. These can hinder proper performance and damage your data. Take care when using peripheral devices. Use only approved brands of Unplug the power cord before peripherals.
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Preface Battery Precautions • Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the computer. • Do not continue to use a battery that has been dropped, or that appears damaged (e.g. bent or twisted) in any way. Even if the computer continues to work with a damaged battery in place, it may cause circuit damage, which may possibly result in fire.
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Preface Related Documents You may also need to consult the following manual for additional information: User’s Manual on CD/DVD This describes the notebook PC’s features and the procedures for operating the computer and its ROM-based setup pro- gram. It also describes the installation and operation of the utility programs provided with the notebook PC. System Startup 1.
Main Board ................... A-5 Overview ..................1-1 HDD ....................A-6 Specifications ..................1-2 LCD (N850HP6) ................A-7 External Locator - Top View with LCD Panel Open ......1-4 LCD (N857HP6) ................A-8 External Locator - Front & Right Side Views .........1-5 Schematic Diagrams......... B-1 External Locator - Left Side &...
Chapter 1: Introduction Overview This manual covers the information you need to service or upgrade the N850HP6 / N857HP6 series notebook computer. Information about operating the computer (e.g. getting started, and the Setup utility) is in the User’s Manual. Information about dri-vers (e.g.
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Introduction Keyboard Communication Full-size White-LED Illuminated Keyboard (with numeric Built-In Gigabit Ethernet LAN keypad) 1.0M HD PC Camera Module (Factory Option) 2.0M FHD PC Camera Module (Factory Option) Full Color Illuminated Full-size Keyboard (Factory Option) M.2 3G or 4G Module (with numeric keypad) WLAN/ Bluetooth M.2 Modules: Pointing Device...
Introduction External Locator - Top View with LCD Panel Open Figure 1 Top View 1. PC Camera 2. *PC Camera LED *When the PC camera is in use, the LED will be illuminated. 3. Built-In Array Microphone 4. LCD 5. Power Button 6.
Introduction External Locator - Front & Right Side Views Figure 2 Front View 1. LED Indicator FRONT VIEW Figure 3 Right Side View 1. Headphone-Out RIGHT SIDE VIEW Jack 2. Microphone-In Jack 3. USB 2.0 Port 4. USB 3.0 (USB 3.1 Gen 1) Type A Port 5.
Introduction External Locator - Left Side & Rear View Figure 4 Left Side View 1. DC-In Jack 2. RJ-45 LAN Jack 3. Mini Display Port LEFT SIDE VIEW 4. HDMI-Out Port 5. USB 3.0 (USB 3.1 Gen 1) Type C Port (Factory Option) USB 3.1 Gen 2 Type C Port...
Introduction Mainboard Overview - Top (Connectors) Figure 9 Mainboard Top Connectors 1. DC-In Jack 2. RJ-45 LAN Jack 3. Mini Display Port 4. HDMI-Out Port 5. USB Port 3.0/3.1 (Type C) Connector 6. USB Port 3.0/3.1 (Type A) Connector 7. Multi-in-1 Card Reader 8.
Chapter 2: Disassembly Overview This chapter provides step-by-step instructions for disassembling the N850HP6 / N857HP6 series notebook’s parts and subsystems. When it comes to reassembly, reverse the procedures (unless otherwise indicated). We suggest you completely review any procedure before you take the computer apart.
Disassembly NOTE: All disassembly procedures assume that the system is turned OFF, and disconnected from any power supply (the battery is removed too). Maintenance Tools The following tools are recommended when working on the notebook PC: • M3 Philips-head screwdriver •...
Disassembly Maintenance Precautions The following precautions are a reminder. To avoid personal injury or damage to the computer while performing a removal and/or replacement job, take the following precautions: Power Safety Don't drop it. Perform your repairs and/or upgrades on a stable surface. If the computer falls, the case and other components Warning could be damaged.
Disassembly Disassembly Steps The following table lists the disassembly steps, and on which page to find the related information. PLEASE PERFORM THE DISASSEMBLY STEPS IN THE ORDER INDICATED. To remove the Battery: To remove the 3G Module: 1. Remove the battery page 2 - 5 1.
Disassembly Removing the Battery Figure 1 Battery Removal 1. Turn the computer off, and turn it over. 2. Slide the latch in the direction of the arrow (Figure 1a). a. Slide the latch in the 3. Slide the latch in the direction of the arrow. direction of the arrow.
Disassembly Removing the Keyboard Figure 2 Keyboard Removal 1. Turn off the computer, turn it over. 2. Remove screws from the bottom of the computer. a. Remove the screws from 3. Open it up with the LCD on a flat surface before pressing at point to release the keyboard module (use the spe- the bottom of the compu- cial eject stick...
Disassembly Removing the Hard Disk Drive Figure 3 The hard disk drive can be taken out to accommodate other 2.5" serial (SATA) hard disk drives with a height of 7mm or HDD Assembly 9mm (h). Follow your operating system’s installation instructions, and install all necessary drivers and utilities (as out- Removal lined in Chapter 4 of the User’s Manual) when setting up a new hard disk.
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Disassembly 5. Remove screws from the HDD assembly (Figure 4d). Figure 4 6. Slightly lift and pull the hard disk assembly in the direction of arrow (Figure 4e HDD Assembly 7. Lift the hard disk assembly out of the bay (Figure 4f Removal (cont’d.) 8.
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Disassembly Hard Disk Size Note (Foam Rubber Insert) Note that the hard disks pictured on the following pages are all 9.5mm(H) hard disk drives. In some cases 7mm(H) hard disk drives will be installed. Figure 5 Foam Rubber Insert for 7mm(H) HDDs •...
Disassembly Removing the System Memory (RAM) Figure 6 RAM Module The computer has two memory sockets for 260 pin Small Outline Dual In-line Memory Modules (SO-DIMM) supporting Removal DDR4 2400 MHz. The main memory can be expanded up to 32GB. The total memory size is automatically detected by the POST routine once you turn on your computer.
Disassembly Removing and Installing the M.2 SSD Module Figure 7 M.2 SSD Module M.2 SSD Module Removal Procedure Removal 1. Turn off the computer, turn it over, remove the battery (page 2 - 2. The M.2 SSD module will be visible at point on the mainboard (Figure 7a).
Disassembly Removing the Wireless LAN Module Figure 8 Wireless LAN 1. Turn off the computer, turn it over, remove the battery (page 2 - Module Removal 2. The Wireless LAN module will be visible at point on the mainboard (Figure 8a).
Disassembly Wireless LAN, Combo, 3G & LTE Module Cables Note that the cables for connecting to the antennae on WLAN, WLAN & Bluetooth Combo, 3G and LTE modules are not labelled. The cables/covers (each cable will have either a black or transparent cable cover) are color coded for iden- tification as outlined in the table below.
Disassembly Removing the 3G Module Figure 9 3G Module Removal Procedure 3G Module Removal 1. Turn off the computer, remove the battery (page 2 - a. Locate the module. 2. Locate the module, it is visible at point Figure 9a b.
Disassembly Removing the CCD Figure 10 CCD Removal 1. Turn off the computer, turn it over to remove the battery (page 2 - 2. Lay the computer down on a flat surface with the top case up forming a 90 degree angle. Carefully remove the a.
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Disassembly 5. Disconnect the cable (Figure 11c). Figure 11 6. Remove the CCD module (Figure 11d). CCD Removal 7. Reverse the process to install a new CCD module. (cont’d) c. Disconnect the cable. d. Remove the CCD mod- ule. 11.
Appendix A:Part Lists This appendix breaks down the N850HP6 / N857HP6 series notebook’s construction into a series of illustrations. The component part numbers are indicated in the tables opposite the drawings. Note: This section indicates the manufacturer’s part numbers. Your organization may use a different system, so be sure to cross-check any relevant documentation.
Part List Illustration Location The following table indicates where to find the appropriate part list illustration. Table A - 1 Part List Illustration Part N850HP6 N857HP6 Location page A - 3 Bottom page A - 4 page A - 5...
Schematic Diagrams Appendix B: Schematic Diagrams This appendix has circuit diagrams of the N850HP6 / N857HP6 notebook’s PCB’s. The following table indicates where to find the appropriate schematic diagram. Diagram - Page Diagram - Page Diagram - Page Table B - 1...
Schematic Diagrams Frame Buffer Partition A_B FRAME BUFFER PARTITION A/B DECOUPLING P6xx RA Fr a m e A , B FBVDDQ FBVDDQ DECOUPLING AROUND FBA MEMORIES (DQ0-DQ31) DECOUPLING AROUND FBA MEMORIES (DQ32-DQ63) PLACE Under MEM PLACE Under MEM SPARE SPARE Samuel *C1761, *C1762 11/28 Samuel...
Schematic Diagrams Frame Buffer Partition C_D FRAME BUFFER PARTITION C/D DECOUPLING P6xx RE F r a m e FBVDDQ PLACE Under MEM DECOUPLING AROUND FBC MEMORIES (DQ0-DQ31) SPARE C1801 C1802 C1803 C1804 C1805 C1806 C1807 C1808 C1809 C1810 Samuel *C1809, *C1810 11/29 FBVDDQ C1811 C1812...
Schematic Diagrams mDP (dGPU) PLEASE CLOSE TO CONNECTOR mini-Display Port E (LEFT) Close to Display PORT AUX interception disable for Port y (y = 1, 2). Internal pull down at ~150K , 3.3V I/O; R1396 *0_04 L: AUX interception enable, driver configuration is set by link training (default) MDP_E3#_RE D_MDP_E#3 H: AUX interception disable, driver output with fixed 800mV and 0dB...
Schematic Diagrams LED, CCD, TPM, Power SW Con. NGFF B & M KEY TPM 2.0 (SLB9665TT) WLAN LED PCI E S S D L E D S A T A L E D WLAN ON PIN24 S S D Windows 7 L E D B I O S WLAN OFF...
Schematic Diagrams Power Switch Board *0_04 *0_04 6-71-N85PS-D01 *0_04 *0_04 POWER SW BOARD *0_04 *0_04 Sheet 65 of 71 Power Switch Board BH_3.3VS BH_3.3VS POWER POWER POWER BUTTON BUTTON BOTTOM 6-53-31500-B41 820_06 820_06 BSW1 For N850 Gary_change for ME T4BJB10BQR 6-13-82001-2AB 6-13-82001-2AB BJ_SW1...
Schematic Diagrams LED Board *0_04 *0_04 6-71-N85P4-D02 *0_04 *0_04 *0_04 *0_04 6-52-55001-021 GREEN YELLOW HDD LED WLAN LED L_LED_HDD# 220_04 L_3.3VS RY-SP190YG34-5M WLAN ON GREEN YELLOW Windows 7 L_AIRPLAN_LED# Airplane mode 220_04 WLAN OFF L_3.3VS RY-SP190YG34-5M Airplane ON 6-52-55001-021 Windows 8 Airplane OFF WLAN/BLUETOOTH GREEN/YELLOW...
Download the BIOS computer model. 1. Go to www.clevo.com.tw and point to E-Services and click E-Channel. Note that BIOS versions 2. Use your user ID and password to access the appropriate download area (BIOS), and download the latest BIOS files...
BIOS Update Use the flash tools to update the BIOS 1. Make sure you are not loading any memory management programs such as HIMEM by holding the F8 key as you see the message “EFI Shell”. You will then be prompted to give “Y” or “N” responses to the programs being loaded by EFI Shell.