Troubleshooting Guide - Vizio SV471XVT User Manual

VIZIO SV421XVT & SV471XVT User Manual

Troubleshooting Guide

If the TV fails or the performance change
possible solutions. Remember to check th
still fails to perform as expecte
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General TV Problems
Receive th e error message
"No Signal."
No power.
No sound.
If th e screen is black.
Power is ON but there is no
image on the screen.
Wrong or abnormal colors
appear.
Control buttons do not work.
Remote control does not
work.
There appear to be image
quality issues.
s dramatically, check following troubleshooting guide for
e peripherals to pinpoint the source of the failure. If the display
d, contact the VIZIO for assistance by calling 1-877-MYVIZIO (698-4946)
rt@vizio.com.
!
Press the INPUT button on the remote control to select a different inpu
! If you are using cable connected directly to the TV or an antenna, scan fo
channels from the Tuner menu in the OSD.
! Press the TV button on the top of the remote to return to the TV mode.
!
Make sure the power button is ON (VIZIO logo glows white).
!
Make sur e AC power cord is securely connected to the AC socket.
!
Plug another electrical device to the power outlet to verify that the outlet is working
!
Press Volume + (Up) on the remote control.
!
Press MUTE on the remote control to make sure that MUTE is not ON.
!
Check your audio settings. The audio may be set to SAP, or the speakers are set
to off.
!
Check the audio connections of external devices that may be connected to the
HDTV.
!
If you are using an anten
sure your antenna is connected securely to the TV and move the antenna aroun
the room or close to a window.
!
Make sure the power button is ON (VIZIO Logo glows white).
!
Press the INPUT button on the remote control to select a different input source.
!
Check the connections of external devices that may be connected to the HDTV.
! Press the TV button on the top of the remote to return to the TV mode.
!
Make sure all cables attached to the HDTV are connected to the correct output on
the external device.
!
Adjust brightness, contrast or backlight.
!
Press the INPUT button on the remote control to select a different input source.
! Press the TV button on the top of the remote to return to the TV mode.
!
Check Color and Tint settings in Picture Menu.
!
Reset Picture settings.
!
Check the video cables to make sure they are securely connected.
!
If you are using an antenna, the signal strength of the channel may be low. Make
sure your antenna is connected securely to the TV and move the antenna around
the room or close to a window.
!
Press only one button at a time.
! Press the TV button on the top of the remote to return to the TV mode.
!
Point the remote control directly at the remote sensor on your TV.
!
Remove any obstacles between the remote control and the remote sensor.
!
Replace dead batteries with new ones.
! Press the TV button on the top of the remote to return to the TV mode.
!
If you are using an antenna, the signal strength of the channel may be low. Make
sure your antenna is connected securely to the TV and move the antenna around
www.VIZIO.com
Solution
na, the signal strength of the channel may be low. Make
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