CONCORD CNK4242WPA-A Manual
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CONCORD CNK4242WPA-A Manual

4 channel wireless nvr with 4 x hd wireless cameras
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CNK4242WPA-A
4 Channel Wireless NVR
with 4 x HD Wireless Cameras

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Summary of Contents for CONCORD CNK4242WPA-A

  • Page 1 CNK4242WPA-A 4 Channel Wireless NVR with 4 x HD Wireless Cameras...

  • Page 2: Table Of Contents

    Chapter 1: Safety Instruction Chapter 2: Product Overview 2.1 Rear Panel Chapter 3: Wireless NVR Common Operations 3.1 Using the Supplied Mouse 3.2 Using the Virtual Keyboard 3.3 Password Chapter 4: Wireless NVR Starting Up 4.1 Startup Wizard 4.1.1 Start Wizard 4.1.2 Network Configuration 4.1.3 Date/Time 4.1.4 Disk...
  • Page 3 5.4 Network 5.4.1 General 5.4.2 DDNS 5.4.3 Email 5.4.4 FTP 5.5 Device 5.5.1 Disk 5.5.2 S.M.A.R.T 5.5.3 Cloud 5.6 System 5.6.1 General 5.6.2 Output Configuration 5.6.3 Multi-User 5.6.4 Maintenance 5.6.5 IP Camera Maintain 5.6.6 System Information Chapter 6: Search, Playback & Backup 6.1 Using Search Function 6.1.1 Search &...
  • Page 4 Safety Precautions Please carefully read the following safety precautions so as to avoid personal injuries and prevent the equipment and other connection devices from being damaged. 1. Power supply Never operate the equipment with any power supply other than the one supplied in the box. 2.
  • Page 5 Chapter 2: Product Overview 2.1 Rear Panel USB Ports HDMI Output Power Antenna microSD Slot VGA Output Ethernet Interface Description Wireless Antennas Receive signal from wireless cameras. Ensure both are pointing up as shown here. microSD Slot Supports microSD cards up to 32GB for external storage backup USB Ports Connect the supplied mouse or an external USB Hard Drive.
  • Page 6 Chapter 3: Wireless NVR Common Operations 3.1 Using the Supplied Mouse A USB Mouse is supplied to navigate the on-screen menus. Plug the mouse into an available USB port on the front or back of the NVR. 1. Left Button: •...
  • Page 7 Click Apply to confirm your settings you will then be taken to the login interface. Enter your user name & password to Login. NOTE: If you forget your password, you will be unable to login to the system. You will need to contact Concord to reset the password if you are locked out. Visit: www.concord.support.
  • Page 8 Chapter 4: Wireless NVR Starting Up 4.1 Start Wizard The Startup Wizard will help configure the system and get the NVR working quickly. 4.1.1 Start Wizard Click the Start Wizard to proceed to the next step 4.1.2 Network Configuration If you have connected your NVR to your network, the NVR will need to identify itself on the network with an IP address.
  • Page 9 IP Address: The IP address identifies the NVR in the network. It consists of four groups of numbers between 0 to 255, separated by periods. For example, “192.168.001.100”. Subnet Mask: Subnet mask is a network parameter which defines a range of IP addresses that can be used in a network.
  • Page 10 NTP stands for Network Time Protocol. This feature allows you to synchronise the date and time automatically on the NVR over Internet. Therefore, the NVR needs to be connected to the Internet. Check the “NTP” box, and select the NTP server. DST stands for Daylight Savings Time.
  • Page 11 4.1.5 Hard Drive This NVR is supplied with a hard drive already installed. Overwrite: Use this option to overwrite the old recordings on the HDD when the HDD is full. For example, if you choose the option 7 days then only the last 7 days recordings are kept on the HDD. To prevent overwriting any old recordings, select Disable.
  • Page 12 4.1.7 Mobile You can access this NVR remotely from your Smartphone or Tablet, providing you have the NVR connected to the network with Internet access. The P2P (Peer to peer) ID makes it easy to connect a Smart device. Once you have the app installed in your Smartphone or Tablet you scan this QR code and follow the instructions in the app to complete the setup.

  • Page 13: Live Viewing Screen

    4.2 Live Viewing Screen Status Icons Camera Quick Toolbar Pop-up System Menu Bar Date & Time Status Icon This indicates that the Wireless NVR is currently recording This icon appears when the camera has detected motion. Click to enter pairing.

  • Page 14: Camera Quick Toolbar

    4.2.1 Camera Quick Toolbar In live viewing, click the left button of your mouse on a connected camera to display the Camera Quick Toolbar. Click to manually record the channel immediately. If manual recording is in progress, the icon will be red. Click one more time to stop manual recording.

  • Page 15: Start Menu

    4.2.3 Start Menu With the start menu, you can switch user, search & playback, enter system setup menu, lock & unlock the screen, shut down, reboot & logout the system. To switch user. To enable multi-user, please view on 5.6.3 Multi-User. Search &...
  • Page 16 4.2.3.2 Shutdown Click the Shutdown button from Start Menu, and select the Shutdown, Reboot or Logout action you want to perform, then click the OK button. The system may require you to enter the Admin password to authenticate. If you choose Logout, the live viewing screen will no longer be visible. You will need to log into the system for further operations.

  • Page 17: Chapter 5: Wireless Nvr System Setup

    Chapter 5: Wireless NVR System Setup You are able to configure the Wireless NVR for Channel, Record, Alarm, Network, Device & System from Start Menu > Setup. 5.1 Channel In this section, you are allowed to configure the Wireless camera, live view display, manage Wireless cameras, motion setup, Video Cover.

  • Page 18: Live

    Region: NA/UK/MKK depending on the region. Wireless Band selection: Auto or Manual option. Auto is recommended. Wireless Channel: Wireless Channel. Camera Version: Camera firmware version. Pair: Click the channel button to do pairing. 5.1.2. Live To configure camera parameters. Channel: Display channel number. Setup: Click icon into the setup page.
  • Page 19 Choose a channel to configure Give a name to the camera Date format to display for the Wireless camera Time format to display for the Wireless camera Display signal strength Adjust the Hue value for the image colour Adjust the Bright value for the image colour Adjust the Contrast value for the image colour Adjust the Saturation value for the image colour Click Default to load default settings, click Apply to save settings,...

  • Page 20: Motion

    5.1.3 Motion This menu allows you to configure motion parameters. When motion has been detected by one or more cameras, your Wireless NVR will alert you to a potential threat at your home. It does this by sending you an email alert with an attached image from the camera to use as a reference (if this option is enabled) and/or sending push notifications via the mobile app.

  • Page 21: Pir

    5.1.4 PIR Setup: Click icon into the setup page. Motion Detection Area: The whole screen is marked for motion detection (red blocks) as default. If you want to disable the motion detection on a certain area, click the grid cursor and then drag the mouse to highlight the scope to unmark the area into transparent blocks.

  • Page 22: Alarm

    5.1.5 Alarm Click Alarm button to configure the motion detection alarm function: Channel: Display channel number Buzzer: The Wireless NVR can use its internal buzzer to emit an alarm tone. You can set the buzzer duration in seconds when the motion is detected. Record: Click icon and choose which channel(s) you want to record when the motion detection is triggered.
  • Page 23 FTP Upload: To upload alarm images to FTP server when motion is detected. To enable FTP, please view 5.4.4 FTP. Click PIR button to configure the motion detection alarm function: Channel: Display channel number. Buzzer: The Wireless NVR can use its internal buzzer to emit an alarm tone. You can set the buzzer duration in seconds when the motion is detected.

  • Page 24: Video Cover

    5.1.6 Video Cover This menu allows you to create privacy zone(s) if you want to partially cover some certain part of the image. Enable the Privacy Zone, You can create up to privacy zones in any size and location on the camera image. The zone(s) appear as “red box”.

  • Page 25: Record

    5.2 Record 5.2.1 Record This menu allows you to configure the channel recording parameters. Channel: Display channel number. Record Switch: Enable in order to allow the video to be recorded to the HDD. Stream Mode: Choose the recording resolution. The available options are Mainstream and DualStream. PreRecord: If this option is enabled, the Wireless NVR starts recording a few seconds before an event occurs.

  • Page 26: Record Schedule

    5.2.2 Record Schedule This menu allows you to specify when the Wireless NVR records video and define the recording mode for each channel. The recording schedule lets you set up a schedule like, daily and hourly by normal (continuous) recording, motion recording.

  • Page 27: Capture

    5.2.3 Capture This menu allows to configure the image capture function. Auto Capture: Enable or disable automatic capturing on the channel. When this feature is enabled, you can select the snapshot capturing interval. NOTE: When the Auto Capture is enabled, you can select the image capturing interval. Stream Mode: Select the image resolution by mainstream or substream.
  • Page 28 Capture Schedule Channel: Select the channel to set its snapshot capturing schedule. Normal: When the time slot is marked green, this indicates the channel is capturing snapshots based on the Normal Interval. Motion: When the time slot is marked yellow, this indicates the channel is capturing snapshots based on Alarm Interval only when a motion is detected.

  • Page 29: Alarm

    5.3 Alarm In this section, you can configure the alarm parameters. 5.3.1 Motion Operation is same as 5.1.3 Motion 5.3.2 PIR Operation is same as 5.1.4 PIR 5.3.3 Exception This menu allows you to set the type of events that you want the Wireless NVR to inform you. Event Type: Select the event type from below options: •...

  • Page 30: Network

    5.4 Network This menu allows you to configure network parameters, such as PPPoE, DHCP. The most common types are DHCP. Most probably your network type is DHCP, unless the network is manually addressed. If you need an authentication user name and password to the Internet, then choose PPPoE. 5.4.1 General If you connect to a router allows to use DHCP, please check the DHCP box.
  • Page 31 5.4.1.1 PPPoE This is an advanced protocol that allows the Wireless NVR to connect to the network more directly via DSL modem. Check the “Enable PPPOE” box, and then enter the User name & Password of the PPPoE. Click Apply to save, system will reboot to active the PPPoE setting.
  • Page 32 5.4.1.2 Port Configuration Web Port: This is the port that you will use to log in remotely to the Wireless NVR (e.g. using the Web Client). If the default port 80 is already taken by other applications, please change it. Client Port: This is the port that the Wireless NVR will use to send information through.

  • Page 33: Ddns

    5.4.2 DDNS This menu allows you to configure DDNS settings. The DDNS provides a static address to simplify remote connection to your Wireless NVR. To use the DDNS, you first need to open an account on the DDNS service provider’s web page. DDNS: Check to enable DDNS.

  • Page 34: Email

    5.4.3 Email This menu allows you to configure email settings. Please complete these settings if you want to receive the system notifications on your email when an alarm is triggered, HDD becomes full, HDD is in error state, or Video Loss occurs. You may need to consult your Internet Service Provider (ISP) for your email settings.
  • Page 35 5.4.3.2 Email Schedule You need to configure the schedule to fully implement the Email notification. The colour codes on email schedule have the following meanings: Green: Slot for Motion detection. Red: Slot for Exception (HDD full, HDD error, or Video Loss). Purple: Slot for PIR detection.

  • Page 36: Ftp

    5.4.4 FTP This menu allows you to enable FTP function to view and load captured snapshots from Wireless NVR to your storage device over FTP. FTP Enable: Click to enable FTP function. Server IP: Enter your FTP server IP address or domain name. Port: Enter the FTP port for file exchanges.

  • Page 37: Device

    5.5 Device In this section, you can configure the internal HDD function. 5.5.1 Disk This menu allows you to check & configure the internal HDD(s). You need to format the HDD only at the first startup and if you replace a new HDD. Format HDD: Select the HDD you want to format and then click Format HDD.

  • Page 38: S.m.a.r.t

    5.5.2 S.M.A.R.T This function can be used to display technical information on the hard drive installed inside your Wireless NVR. You can also perform a test (there are three types available) to evaluate and detect potential drive errors. Whole Evaluation not passed, continue to use the disk: If for some reason the hard drive has developed a fault (such as one or more bad sectors), you can instruct your Wireless NVR to continue saving to the drive.

  • Page 39: Cloud

    5.5.3 Cloud This menu allows you to see what is happening on your camera site anytime, It can upload the captured pictures to Dropbox at normal time, or when motion detection happens. Cloud Storage: Enable to allow cloud settings Cloud Type: Only Dropbox cloud storage is supported currently Channel: Select the channels where you want to upload the snapshots to Dropbox Alarm Detection: Enable if you want to upload snapshots to Dropbox when the camera detects a motion Drive Name: Enter the cloud storage name for your Wireless NVR...

  • Page 40: System

    5.6 System Change general system information such as date, time and region, edit passwords and permissions, and more. 5.6.1 General Device Name: Enter the desired name for your Wireless NVR. The name can include both letters and numbers. Device ID: Enter the desired ID for your Wireless NVR. The device ID is used to identify the Wireless NVR, and can only be composed of numbers.
  • Page 41 5.6.1.1 Date and Time Date & Time Date: Click the calendar icon to change the date. Time: Click the dialogue box to change the time. Date Format: Select the preferred date format. Time Format: Select the preferred time format. Time Zone: Select a time zone relevant to your region or city.
  • Page 42 5.6.1.2 NTP Settings The NTP (Network Time Protocol) function allows your Wireless NVR to automatically sync its clock with a time server. This gives it the ability to constantly have an accurate time setting (your Wireless NVR will periodically sync automatically).

  • Page 43: Output Configuration

    Time Offset: Select the amount of time that Daylight Saving has increased by in your time zone. This refers to the difference in minutes, between Coordinated Universal Time (UTC) and the local time. Enable DST: You can select how Daylight Saving starts and ends: Week: Select the month, a particular day and time when Daylight Saving starts and ends.
  • Page 44 5.6.2.1 LIVE-OUT Choose LIVE-OUT from the Video Output drop-down menu. SEQ Mode: Select how many video channels you would like to display when your Wireless NVR is in sequence mode. SEQ Dwell Time: Enter in seconds the maximum length of time you would like to display a video channel in sequence mode before displaying the next video channel (300 seconds is the maximum).

  • Page 45: Multi-User

    5.6.3 Multi-User This menu allows you to configure the user name, password and user permission. The system supports the following account types: • ADMIN — System Administrator: The administrator has full control of the system, and can change both administrator and user passwords and enable/disable password protection. •...
  • Page 46 Password Enable: It’s strongly recommended to enable the password to protect your privacy. If you want to disable the password protection, please ensure your Wireless NVR is placed in a secure place. 5.6.3.2 Add New Users 1. Select one of the user accounts that is currently disabled, click the User Edit icon...
  • Page 47 2. Select Enable from the drop-down next to User Enable. 3. Click the field next to User Name to change the user name for the account. 4. Select Enable from the drop-down next to Password Enable. 5. Click the field next to Password to enter the desired password. 6.

  • Page 48: Maintenance

    5.6.4 Maintenance In this section, you will be able to search & view the system log, load default settings, upgrade the system, export & import system parameters and manager system auto reboot. 5.6.4.1 Log The system log shows you important system events, such as motion alarms and system warnings. You can easily create a backup file of the system log for a set time period to a USB flash drive.
  • Page 49 Log Searching and Backing Up: 1. Click the field next to Start Date & Start Time to choose the starting date & time for your search from the on-screen calendar. 2. Click the field next to End Date & End Time to choose the end date & time for your search from the on-screen calendar.
  • Page 50 5.6.4.3 Upgrade 1. Copy the firmware file (.sw file) to your USB drive, and insert the USB flash drive into the NVR USB port. 2. Click Select File button to choose the firmware file in your USB flash drive, then Click OK. 3.
  • Page 51 Save Settings: Click to save the Wireless NVR current system settings to the USB device. You will be required to input the Admin password to authenticate. Load Settings: Once you have created a system settings export, you can import the settings on another NVR. Click Load Settings button to navigate to the system settings file you want to import from your USB flash driver.

  • Page 52: Ip Camera Maintain

    5.6.5 IP Camera Maintain This menu allows you to upgrade the IP camera’s firmware and restore default settings of IP camera. 5.6.5.1 Upgrade IP Camera 1. Choose one of the IP cameras you want to upgrade firmware. 2. Click Select File select the update file from your USB flash drive, then click OK. 3.

  • Page 53: System Information

    5.6.5.2 Load Default Settings for IP Camera 1. Choose the IP cameras you want to restore. 2. Click Load Default to restore settings. You will be required to input the Admin password to authenticate. 5.6.6 System Information This menu allows you to view the system information, channel information, record information & network status. 5.6.6.1 Information View system information such as device ID, device model name, IP address, MAC address, firmware version and more.
  • Page 54 5.6.6.2 Network State View network information.

  • Page 55: Chapter 6: Search, Playback & Backup

    Chapter 6: Search, Playback & Backup The Search function gives you the ability to search for and play previously recorded videos as well as snapshots that are stored on your Wireless NVR hard drive. You have the choice of playing video that matches your recording schedule, manual recordings or motion events only.
  • Page 56 5. Video Playback Controls: to control the video playback. Enlarge the video playback to full screen Rewind, x2, x4, x8 and x16 Slow Play, 1/2, 1/4 and 1/8, 1/16 speed Play Pause Play frame by frame. Click once to play a frame of the video Stop Fast Forward, x2, x4, x8 and x16 Digital Zoom: Click to zoom in then click-and-drag on a camera image during playback to zoom in on the...

  • Page 57: Search & Play Video In General

    6.1.1 Search & Play Video in General This menu gives an option to search & play recording for a selected date. 1. Select a date to search for video recording from the calendar. 2. Choose a search type. 3. Check channels you would like to search, or check Channel to search all connected channels. 4.
  • Page 58 6.1.1.1 Video Clip Backup 1. Insert your USB flash drive to the Wireless NVR. 2. Start a video recording playback. 3. Click icon. 4. Check the channel(s) you want to make a video clip backup. 5. Move the mouse cursor to the timeline where you want to start the video clip. 6.
  • Page 59 9. The backup drive menu appears. Navigate to the folder you want the backup files to save in. 10. Click OK to begin. The progress bar at the bottom of the window shows you the progress of the backup.

  • Page 60: Event Search, Playback & Backup

    6.1.2 Event Search, Playback & Backup Event search lets you view a list of video recordings with the channel, start and end time, and recording type conveniently summarized. You can also quickly back up events to a USB flash drive. 9 11 To search, play &...
  • Page 61 Detailed view. You can view the details of the events. In the detailed view mode, you can lock the video events to keep events from being overwritten in the hard drive. Click the icon to lock or click to unlock the events. 8.
  • Page 62 6.1.2.1 Event Playback Control 1. Event List, you can select the events here. 2. Click icon to save your selected event videos to USB flash drive. Click icon to play video. 3. Control the playback with buttons on Video Playback Controls. You can click icon or click right button of your mouse to exit the playback and return to event search window.

  • Page 63: Sub-Periods Playback

    6.1.3 Sub-periods Playback Sub-periods playback allows you to play multiple normal recordings and motion events simultaneously from a single channel. With normal and event recordings, the video is divided evenly depending on the split-screen mode that has been selected. For example, if the video is an hour long and you have selected Split-screens x 4, each split-screen will play for 15 minutes.

  • Page 64: Picture Search & View

    6.1.4 Picture Search & View This function can be used to search, play and copy snapshots to a USB flash drive. To search, play & back up pictures: 1. Choose the date & time you want to search. 2. Check the picture capture types you want to search, or check Search Type to choose all. 3.

  • Page 65: Picture Preview Control

    Detailed view. You can view the details of the events. 8. When you click the left button of your mouse upon one of the pictures, system will show the picture information on the left bottom corner of the screen. 9. Check the box next the number of the event to select files, or check the box next Select to select all pictures in the page.

  • Page 66: Chapter 7: Remote Access Via Web Client

    Chapter 7: Remote Access via Web Client Use the Web Client to remotely access your Wireless NVR at any time via a PC. Before you access the Web Client, you need to ensure that the network settings of the Wireless NVR are configured properly. The most convenient and easiest way is if you have set the Wireless NVR a static IP address (please see “5.5.1 Network”).

  • Page 67: Web Plugin Download And Installation

    7.1 Web Plugin Download and Installation To access the Web Client, do the following: For IE/Chrome/Firefox: 1) Launch the explorer on your PC and enter the Wireless NVR static IP address or DDNS domain name (Host Name) you have set on Wireless NVR in the URL box. 2) For the first time you run the web client, the system will require you to install the web client plugin.
  • Page 68 3) After installing the plug-in, close & launch your browser again and repeat step 1 to open the login page. Input your user name and password to login the web client. Note: If you use Google Chrome, please use Version V41 or below. If you use V42 to V44, you need to enable NPAPI plugins.
  • Page 69 For Mac SAFARI: 1) Launch the Safari on your Mac, and enter the Wireless NVR static IP address or DDNS domain name (Host Name) you have set on Wireless NVR in the URL box. 2) Download the plug-in “SurveillanceClient.dmg”, locate the downloaded file and double click it. 3) Click on “Continue”...

  • Page 70: Web Client Manager

    7.2 Web Client Manager The web client supports to full control the Wireless NVR with administrator account. Please make sure to protect your user name & password for preventing illegal login. 7.2.1 Live Interface This is the first screen that opens after you have logged in to the Web Client. Here you can open or close live preview, record video to local computer manually, take snapshots of the screens, colour adjustment, etc.
  • Page 71 2. Click Into Video Control Page • Hue: Adjust the chromaticity of video • Bright: Adjust the brightness of video • Contrast: Adjust the contrast of video • Saturation: Adjust the saturation of video...

  • Page 72: Playback

    7.3.2 Playback You can search & play recorded files stored on the HDD inside the Wireless NVR, and save the result to the local directory on your PC. Click to enter into Playback interface to remotely view the records in Wireless NVR HDD. It supports 1 to 4 channel record playback.
  • Page 73 Before playback, choose to enable playback 4 channels synchronously. If you tick-select that means the selected channel will playback synchronously; otherwise, you could separately control the channels playback. Thirdly, start playback Click to start record playback. When mouse curse is moving on the time axis, the time point of current position will be displayed on the time axis screen.
  • Page 74 2. Playback Control Playback control bar. Detailed brief description is shown as below list. Description Description Slow playing 1/2, 1/4, 1/8, Play Fast playing 1/2/4/8 Open all the playback Pause channels Stop playing all the Stop playback By frame Speaker is On/Off Record Clip Digital ZOOM Snap...
  • Page 75 Record File Download Click download icon on the control bar to display all the matched record file according to the search conditions of channels. Tick-select the record file you want to download and click [Start download].System will download the record file in sequence and save to local PC.

  • Page 76: Local Setting

    7.3.3 Local Setting • Record Path: Set the path to save manual recordings on your PC’s local drive. • Download Path: Set the path on your PC’s local drive where you want to download recordings from the Wireless NVR. • Snapshot Path: Set the path to save manual snapshots on your PC’s local drive.

  • Page 77: Chapter 8 Remote Access Via Mobile Devices

    The DVR supports remove remote access via mobile devices based on Android & iOS operating system. 1) Search for Concord Security in the Google Play Store for android devices or App Store or iOS devices, and install. 2) Run the app, it will display the Device Manager screen.
  • Page 78 IP Address/ID: The P2P ID is entered automatically from the QR code. Media Port: This is the port that the DVR uses to communicate with the App. User Name/ Password: Input the user name & password of the DVR 4) After all settings completed, touch Save to save, the app will turn to Live view display if the device has connected successfully.
  • Page 79 6) Touch icon to open the Menu list where you can check & configure the live view, playback, local recorded videos, captured pictures, push alarm notifications, Device manager, Local Setting & Help documents.

  • Page 80: Chapter 9 Appendix

    Chapter 9 Appendix 9.1 Troublshooting 1. Q: What can I do if the system does not detect the HDD? A: Check if the power supply system is properly connected and data cord and power cables are securely connected, and if something wrong with the HDD interface. Or you may check if your HDD is supported by referring to the specifications or descriptions.

  • Page 81: Usage Maintenance

    9.2 Usage Maintenance 1. To shut down Wireless NVR, please shut down the system first before turning off the power. Do not turn off the power directly or HDD data will be lost or damaged. 2. Please keep Wireless NVR away from heat sources or dusty environments. 3.

  • Page 82: Accessories (For Reference Only)

    9.3 Accessories (For reference only) 1 × 4 Channel Wireless NVR 4 × HD PIR Bullet Wireless Cameras with Power Supplies 1 × USB Mouse 1 x Power Supply 1 x HDMI Cable 1 x Network Cable...
  • Page 83 For Concord Surveillance Solutions visit: www.concord.support Distributed by: Electus Distribution Pty. Ltd. 320 Victoria Rd Rydalmere NSW 2116 Australia Ph: 1300 762 627 Fax: 1300 738 500...

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