Dell Latitude 5300 2-in-1 Chrome Service Manual
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Dell Latitude 5300 2-in-1 Chrome Service Manual

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Dell Latitude 5300 2-in-1 Chrome
Service Manual
Regulatory Model: P96G
Regulatory Type: P96G01

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Summary of Contents for Dell Latitude 5300 2-in-1 Chrome

  • Page 1 Dell Latitude 5300 2-in-1 Chrome Service Manual Regulatory Model: P96G Regulatory Type: P96G01...
  • Page 2 HOIATUS: HOIATUS tähistab võimalikku omandi kahjustumist või inimeste vigastusi või surma. © 2019 Dell Inc. või selle tütarettevõtted. Kõik õigused on kaitstud. Dell, EMC ja muud kaubamärgid on ettevõtte Dell Inc. või selle tütarettevõtete kaubamärgid. Muud kaubamärgid kuuluvad nende omanikele.

  • Page 3: Table Of Contents

    Contents 1 Arvutiga töötamine........................5 Storing Chrome device for long term — best practices....................5 Ohutusjuhised..................................5 Enne arvuti sees toimetamist............................6 Ohutuse ettevaatusabinõud............................6 Elektrostaatilise lahenduse (ESD) kaitse........................6 Elektrostaatilise lahenduse (ESD) välikomplekt......................7 Tundlike komponentide transportimine......................... 8 Pärast arvuti sees toimetamist............................8 2 Major components of your system....................
  • Page 4 Recovering the Chromebook............................101 Reset Chromebook................................103 LCD sisseehitatud enesetest............................107 Diagnostic LEDs................................. 108 M-BIST....................................109 Diagnostics..................................109 Valideerimistööriistad..............................114 5 Lisateave ja Delliga ühendust võtmine..................121 Contents...

  • Page 5: Arvutiga Töötamine

    Arvutiga töötamine Storing Chrome device for long term — best practices Prior to long term (Summer) storage: 1. Update to the latest version of the Chrome OS and charge your Chrome device so that the battery is at least 80% full. a.

  • Page 6: Enne Arvuti Sees Toimetamist

    ETTEVAATUST: Kaabli eemaldamisel tõmmake pistikust või tõmbelapatsist, mitte kaablist. Mõnel kaablil on lukustussakiga pistik; kui eemaldate sellise kaabli, vajutage enne kaabli äravõtmist lukustussakke. Pistiku lahtitõmbamisel tõmmake kõiki külgi ühtlaselt, et mitte kontakttihvte painutada. Enne kaabli ühendamist veenduge samuti, et mõlemad liidesed oleksid õige suunaga ja kohakuti. MÄRKUS: Arvuti ja teatud komponentide värv võib paista selles dokumendis näidatust erinev.

  • Page 7: Elektrostaatilise Lahenduse (Esd) Välikomplekt

    näiteks perioodiliselt esinevaid probleeme või toote tööea lühenemist. Kuna valdkonna eesmärk on energiatarvet vähendada ja tihedust suurendada, on ESD-kaitse üha suurem probleem. Hiljutistes Delli toodetes kasutatavate pooljuhtide suurema tiheduse tõttu on nende tundlikkus staatilisest elektrist põhjustatud kahjustuste suhtes suurem kui varasematel Delli toodetel. Seetõttu ei sobi enam mõningad senised komponentide käsitsemise meetodid. ESD-kahjustusi liigitatakse katastroofilisteks ja katkelisteks tõrgeteks.

  • Page 8: Tundlike Komponentide Transportimine

    • Tundlike komponentide transportimine: ESD-tundlike komponentide, näiteks varuosade või Dellile tagastatavate osade transportimisel tuleb need ohutuse huvides kindlasti asetada antistaatilistesse kottidesse. ESD-kaitse kokkuvõte Kõikidel hooldustehnikutel on soovitatav Delli toodete hooldamisel alati kasutada tavapärast ESD-maandusrihma ja antistaatilist kaitsematti. Peale selle tuleb tehnikutel hooldamise ajal kindlasti hoida tundlikud osad eemal kõigist isoleerivatest osadest ning kasutada tundlike komponentide transportimiseks antistaatilisi kotte.

  • Page 9: Major Components Of Your System

    Major components of your system 1. Base cover 2. Power-adapter port Major components of your system...
  • Page 10 15. System fan 16. Heatsink NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options.

  • Page 11: Komponentide Eemaldamine Ja Paigaldamine

    The #0 screw driver is for screws 0-1 and the #1 screw driver is for screws 2-4. Screw List This table shows the screw list and the images for the Dell Latitude 5300 2-in-1 Chrome , for different components. Table 1. Screw Size List...

  • Page 12: Lahtivõtmine Ja Kokkupanek

    Component Screw type Quantity Image Touchpad button board M2x3 Power adapter port bracket M2x4 Memory module frame M2x3 System board M2.5x4 Keyboard support bracket M2x2 Keyboard M2x2 Lahtivõtmine ja kokkupanek microSD-kaart Removing the microSD card Prerequisites 1. Follow the procedure in before working inside your computer.
  • Page 13 Installing the microSD card Steps 1. Align the microSD card to its slot on the computer [1]. 2. Slide the microSD card into the slot until it clicks into place [2]. Komponentide eemaldamine ja paigaldamine...

  • Page 14: Sim-Kaardi Salv

    3. Follow the procedures in after working inside your computer. SIM-kaardi salv Removing the SIM card tray Prerequisites 1. Follow the procedure in before working inside your computer. Steps 1. Insert a pin into the hole of the SIM card tray and push inward until the tray is released [1, 2]. 2.
  • Page 15 Installing the SIM card tray Steps 1. Place the SIM card into the SIM card tray with the metallic contact facing up [1]. Komponentide eemaldamine ja paigaldamine...
  • Page 16 Figure 1. Installing the SIM card tray with SIM card 2. Align the SIM card tray with the slot on the computer and carefully slide it in [2]. 3. Slide the SIM card tray into the slot, until it clicks into place [3]. Komponentide eemaldamine ja paigaldamine...

  • Page 17: Tagakaas

    Figure 2. Installing the SIM card tray without SIM card 4. Follow the procedures in after working inside your computer. tagakaas Removing the base cover Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the microSD card.
  • Page 18 2. Using a plastic scribe [1], pry the base cover from the top-left corner and continue to work on the sides to open the base cover [2]. Komponentide eemaldamine ja paigaldamine...
  • Page 19 3. Lift and remove the base cover away from the computer. Installing the base cover Steps 1. Align and place the base cover on the computer. Komponentide eemaldamine ja paigaldamine...
  • Page 20 2. Press the edges and sides of the base cover until it snaps into place. Komponentide eemaldamine ja paigaldamine...
  • Page 21 3. Tighten the eight captive screws to secure the base cover to the computer. Komponentide eemaldamine ja paigaldamine...

  • Page 22: Aku

    • Kui aku on paisumise tulemusena arvutis kinni, ärge üritage seda vabaks kangutada, kuna liitium-ioonaku torkamine, painutamine või purustamine võib olla ohtlik. Sellisel juhul võtke abi saamiseks ühendust Delli tehnilise toega. Vt www.dell.com/contactdell. • Ostke alati originaalakusid veebisaidilt www.dell.com Delli volitatud partneritelt või edasimüüjatelt.
  • Page 23 3. Loosen the two captive screws that secure the battery to the palmrest [1]. 4. Slide the battery inward and lift the battery away from the palmrest [2]. Komponentide eemaldamine ja paigaldamine...
  • Page 24 Installing the battery Steps 1. Align and slide the battery on the palmrest [1]. 2. Tighten the two captive screws to secure the battery to the palmrest [2]. Komponentide eemaldamine ja paigaldamine...
  • Page 25 3. Connect the battery cable to the connector on the system board [1]. 4. Affix the adhesive tape to secure the battery cable connector [2]. Komponentide eemaldamine ja paigaldamine...

  • Page 26: Mälumoodulid

    Next steps 1. Replace the base cover 2. Replace the SIM card tray 3. Replace the microSD card. 4. Follow the procedure in after working inside your computer. Mälumoodulid Removing the memory module Prerequisites 1. Follow the procedure in before working inside your computer.
  • Page 27 Installing the memory module Steps 1. Align the notch on the memory module with the tab on the memory-module slot. 2. Slide the memory module firmly into the slot at an angle [1]. 3. Press the memory module down until the clips secure it [2]. NOTE: If you do not hear the click, remove the memory module and reinstall it.

  • Page 28: Wwan-Kaart

    Next steps 1. Connect the battery cable. 2. Replace the base cover 3. Replace the SIM card tray 4. Replace the microSD card. 5. Follow the procedure in after working inside your computer. WWAN-kaart Removing the WWAN card Prerequisites 1. Follow the procedure in before working inside your computer.
  • Page 29 Installing the WWAN card About this task CAUTION: To avoid damage to the WWAN card, do not place any cables under it. Steps 1. Insert the WWAN card into the connector on the system board [1]. 2. Connect the WWAN antenna cables to the connectors on the WWAN card [2]. 3.

  • Page 30: Wlan-Kaart

    Next steps 1. Connect the battery cable. 2. Replace the base cover. 3. Replace the SIM card tray. 4. Replace the microSD card. 5. Follow the procedure in after working inside your computer. WLAN-kaart Removing the WLAN card Prerequisites 1. Follow the procedure in before working inside your computer.
  • Page 31 Installing the WLAN card About this task CAUTION: To avoid damage to the WLAN card, do not place any cables under it. Steps 1. Insert the WLAN card into the connector on the system board [1]. 2. Connect the WLAN antenna cables to the connectors on the WLAN card [2]. 3.

  • Page 32: Pooljuhtketas

    Next steps 1. Connect the battery cable. 2. Replace the base cover. 3. Replace the SIM card tray. 4. Replace the microSD card. 5. Follow the procedure in after working inside your computer. Pooljuhtketas Removing the M.2 SSD Prerequisites 1. Follow the procedure in before working inside your computer.
  • Page 33 3. Remove the single (M2x2) screw that secures the M.2 SSD to the palmrest [1]. 4. Lift the M.2 SSD away from the computer [2]. Komponentide eemaldamine ja paigaldamine...
  • Page 34 Installing the M.2 SSD Steps 1. Place the M.2 SSD into the slot on the palmrest [1]. 2. Replace the single (M2x2) screw to secure the M.2 SSD to the palmrest [2]. Komponentide eemaldamine ja paigaldamine...
  • Page 35 3. Align and place the SSD support bracket above the M.2 SSD [1]. 4. Replace the two (M2x3) screws to secure the SSD support bracket to the palmrest [2]. Komponentide eemaldamine ja paigaldamine...

  • Page 36: Kõlarid

    Next steps 1. Connect the battery cable. 2. Replace the base cover 3. Replace the SIM card tray 4. Replace the microSD card. 5. Follow the procedure in after working inside your computer. Kõlarid Removing the speakers Prerequisites 1. Follow the procedure in before working inside your computer.
  • Page 37 2. Disconnect the touchpad button board cable from the touchpad module [2]. 3. Peel the adhesive tapes and unroute the speaker cable [1]. 4. Peel the adhesive tape from the speaker cable [2]. Komponentide eemaldamine ja paigaldamine...
  • Page 38 5. Lift and remove the speakers away from the palmrest. Komponentide eemaldamine ja paigaldamine...
  • Page 39 Installing the speakers Steps 1. Using the alignment posts and rubber grommets, place the speakers in the slots on the palmrest. 2. Route the speaker cable through the routing guides [1]. 3. Replace the adhesive tape to secure the speaker cable and connect it to the system board [2]. Komponentide eemaldamine ja paigaldamine...
  • Page 40 4. Connect the LED board cable to the system board [1]. 5. Connect the touchpad button cable to the touchpad module [2]. Komponentide eemaldamine ja paigaldamine...

  • Page 41: Ventilaator

    Next steps 1. Replace the battery 2. Replace the base cover 3. Replace the SIM card tray 4. Replace the microSD card. 5. Follow the procedure in after working inside your computer. Ventilaator Removing the system fan Prerequisites 1. Follow the procedure in before working inside your computer.
  • Page 42 2. Remove the two (M2x5) screws that secure the system fan to the palmrest [1]. 3. Lift the system fan away from the computer [2]. Komponentide eemaldamine ja paigaldamine...
  • Page 43 Installing the system fan Steps 1. Place and align the screw holes on the system fan with the screw holes on to the palmrest [1]. 2. Replace the two (M2x5) screws to secure the system fan to the palmrest [2]. Komponentide eemaldamine ja paigaldamine...
  • Page 44 3. Connect the system fan cable to the connector on the system board. Komponentide eemaldamine ja paigaldamine...

  • Page 45: Jahutusradiaator

    Next steps 1. Replace the battery 2. Replace the base cover 3. Replace the SIM card tray 4. Replace the microSD card. 5. Follow the procedure in after working inside your computer. Jahutusradiaator Removing the heatsink Prerequisites 1. Follow the procedure in before working inside your computer.

  • Page 46: Toiteadapteri Pesa

    Installing the heatsink Steps 1. Place the heatsink on the system board and align the screw holes on the heatsink with the screw holes on the system board [1]. 2. In sequential order (as indicated on the heatsink), tighten the four captive screws that secure the heatsink to the system board [2]. Next steps 1.
  • Page 47 Steps 1. Remove the two (M2x4) screws that secure the Type-C bracket to the system board [1]. 2. Lift the Type-C bracket away from the computer [2]. 3. Disconnect the DC-in port cable from the connector on the system board and remove the DC-in port from the computer [1, 2]. Komponentide eemaldamine ja paigaldamine...
  • Page 48 Installing the power adapter port Steps 1. Place the DC-in port to its slot on the computer [1]. 2. Connect the DC-in port cable to the connector on the system board [2]. Komponentide eemaldamine ja paigaldamine...
  • Page 49 3. Place the Type-C bracket on its slot on the computer [1]. 4. Replace the two (M2x4) screws to secure the Type-C bracket to the palmrest [2]. Komponentide eemaldamine ja paigaldamine...

  • Page 50: Led-Paneel

    Next steps 1. Replace the battery 2. Replace the base cover 3. Replace the SIM card tray 4. Replace the microSD card. 5. Follow the procedure in after working inside your computer. LED-paneel Removing the LED board Prerequisites 1. Follow the procedure in before working inside your computer.
  • Page 51 3. Peel the adhesive tape that secures the LED board cable connector to the LED board [1]. 4. Peel the grey adhesive tape that secures the LED board [2]. Komponentide eemaldamine ja paigaldamine...
  • Page 52 5. Remove the single (M2x2.5) screw that secures LED board to the palmrest [1]. 6. Lift the LED board away from the computer [2]. Komponentide eemaldamine ja paigaldamine...
  • Page 53 Installing the LED board Steps 1. Place the LED board and align the screw hole on the LED board with the screw hole on the palmrest [1]. 2. Replace the single (M2x2.5) screw to secure the LED board to the palmrest [2]. Komponentide eemaldamine ja paigaldamine...
  • Page 54 3. Affix the grey adhesive tape to secure the LED board [1]. 4. Affix the adhesive tape to secure the LED board [2]. Komponentide eemaldamine ja paigaldamine...
  • Page 55 5. Route the LED board cable [1] and connect the LED board cable to the connector on the system board [2]. Komponentide eemaldamine ja paigaldamine...

  • Page 56: Puuteplaadi Nupupaneel

    Next steps 1. Replace the battery 2. Replace the base cover 3. Replace the SIM card tray 4. Replace the microSD card. 5. Follow the procedure in after working inside your computer. Puuteplaadi nupupaneel Removing the touchpad button board Prerequisites 1.
  • Page 57 Installing the touchpad button board Steps 1. Place the touchpad button board into the slot on the palmrest [1]. 2. Replace the two (M2x3) screws to secure the touchpad button board to the palmrest [2]. Komponentide eemaldamine ja paigaldamine...
  • Page 58 3. Connect the touchpad button board cable to the connector on the touchpad board. Komponentide eemaldamine ja paigaldamine...

  • Page 59: Emaplaat

    Next steps 1. Replace the LED board 2. Replace the battery 3. Replace the base cover 4. Replace the SIM card tray 5. Replace the microSD card. 6. Follow the procedure in after working inside your computer. Emaplaat Removing the system board Prerequisites 1.
  • Page 60 3. Peel the adhesive tape and disconnect the EMR sensor cable from the connector on the system board [1]. 4. Peel the adhesive tape and disconnect the touch screen cable from the connector on the system board [2]. 5. Remove the single (M2x4) screw that secures the eDP cable bracket to the system board [3]. 6.
  • Page 61 8. Disconnect the touchpad and its button cables from the connector on the system board [1]. 9. Remove the coin cell from its slot on the plamrest assembly [2]. Komponentide eemaldamine ja paigaldamine...
  • Page 62 10. Remove the two (M2.5x4) screws that secures the system board to the palmrest [1]. 11. Lift the system board away from the computer [2]. Komponentide eemaldamine ja paigaldamine...
  • Page 63 Installing the system board Steps 1. Align and place the system board to the palmrest assembly [1]. 2. Replace the two (M2.5x4) screws to secure the system board to the palmrest assembly [2]. Komponentide eemaldamine ja paigaldamine...
  • Page 64 3. Place the coin cell battery into its slot on the plamrest assembly [1]. 4. Connect the touchpad and its button cables to the connector on the system board [2]. Komponentide eemaldamine ja paigaldamine...
  • Page 65 5. Connect the EMR sensor cable to the connector on the system board and adhere the adhesive tape [1]. 6. Connect the eDP cable to the connector on the system board and adhere the adhesive tape [2]. 7. Replace the eDP cable bracket on the eDP cable connector on the system board [3]. 8.
  • Page 66 10. Align and place the memory module frame in its slot on the system board [1]. 11. Replace the three (M2x3) screws to secure the memory module frame to the system board [2]. Komponentide eemaldamine ja paigaldamine...
  • Page 67 Next steps 1. Connect the: • Speaker cable • LED board cable 2. Replace the power-adapter port 3. Replace the heatsink 4. Replace the system fan 5. Replace the M.2 SSD 6. Replace the WLAN card 7. Replace the WWAN card 8.

  • Page 68: Nööppatarei

    Nööppatarei Removing the coin-cell Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the microSD card. 3. Remove the SIM card tray 4. Remove the base cover 5. Remove the battery 6. Remove the memory module 7.

  • Page 69: Ekraanisõlm

    Next steps 1. Replace the system board 2. Replace the power-adapter port 3. Replace the heatsink 4. Replace the system fan 5. Replace the M.2 SSD 6. Replace the WLAN card 7. Replace the WWAN card 8. Replace the memory module 9.
  • Page 70 Steps 1. Peel the adhesive tape and disconnect the EMR sensor cable from the connector on the system board [1]. 2. Peel the adhesive tape and disconnect the touch screen cable from the connector on the system board [2]. 3. Remove the single (M2x4) screw that secures the eDP cable bracket to the system board [3]. 4.
  • Page 71 7. Remove the four (M2.5x4) screws that secure the display assembly to the system chassis [1]. 8. Remove the display assembly from the system [2]. Komponentide eemaldamine ja paigaldamine...
  • Page 72 Installing the display assembly About this task NOTE: Ensure that the hinges are opened to the maximum before replacing the display assembly on the palmrest and keyboard assembly. Steps 1. Align and place the system chassis under the hinges of the display assembly [1]. 2.
  • Page 73 3. Seat the system chassis on the display assembly. Komponentide eemaldamine ja paigaldamine...
  • Page 74 4. Connect the touch screen cable to the connector on the system board and adhere the adhesive tape [1]. 5. Reroute the eDP cable and connect it to the eDP connector [2]. 6. Place the eDP cable bracket on the system board [3]. 7.

  • Page 75: Klaviatuur

    Next steps 1. Replace the WLAN card 2. Replace the WWAN card 3. Connect the battery cable. 4. Replace the base cover 5. Replace the SIM card tray 6. Replace the microSD card. 7. Follow the procedure in after working inside your computer.
  • Page 76 8. Remove the WLAN card 9. Remove the M.2 SSD 10. Remove the speakers 11. Remove the system fan 12. Remove the heatsink 13. Remove the power-adapter port 14. Remove the system board 15. Remove the coin cell 16. Remove the display assembly Steps 1.
  • Page 77 3. Remove the 19 (M2x2) screws that secure the keyboard to the palmrest [1]. 4. Lift to remove the keyboard from the palmrest assembly [2]. Komponentide eemaldamine ja paigaldamine...
  • Page 78 Installing the keyboard Steps 1. Align and place the keyboard on the palmrest [1]. 2. Replace the 19 (M2x2) screws to secure the keyboard to the palmrest [2]. Komponentide eemaldamine ja paigaldamine...
  • Page 79 3. Connect the backlit cable and the keyboard cable to the connectors on the touchpad module. Komponentide eemaldamine ja paigaldamine...
  • Page 80 4. Adhere the adhesive tape securing the keyboard to the palmrest assembly. Komponentide eemaldamine ja paigaldamine...

  • Page 81: Randmetoe Koost

    Next steps 1. Replace the display assembly 2. Replace the system board 3. Replace the power-adapter port 4. Replace the heatsink 5. Replace the system fan 6. Replace the speakers 7. Replace the M.2 SSD 8. Replace the WLAN card 9.
  • Page 82 Next steps 1. Replace the keyboard 2. Replace the display assembly 3. Replace the coin cell 4. Replace the system board 5. Replace the touchpad buttons board 6. Replace the LED board 7. Replace the power-adapter port 8. Replace the heatsink 9.

  • Page 83: Tõrkeotsing

    Tõrkeotsing Basic troubleshooting This page contains all the information for Dell Latitude 5300 2-in-1 Chrome basic troubleshooting NOTE: Refer to https://support.google.com/chrome/a/?hl=en#topic=4386908 for the online troubleshooter. NOTE: Resetting the Chromebook, also known as Powerwash, can be attempted before Recovering the Chromebook.
  • Page 84 Display issue 1. Make sure the Chromebook is on. If you are using the battery, plug the Chromebook in and press the power button. 2. Restart the Chromebook by holding the power button down until the device turns off, then turn it back on again. 3.
  • Page 85 Bluetooth issue If you run into issues while attempting to pair or use a Bluetooth device with the Chromebook, try the following steps to resolve the issue: 1. First, make sure that the Bluetooth device you are trying to pair is supported by the Chromebook.
  • Page 86 Chrome OS issue Table 7. Chrome OS issue Chrome OS issues If the Chromebook becomes slow or unresponsive, and the He's Dead, Jim! error message appears, the system could be running low on memory. NOTE: If you terminated the process using Google Chrome's Task Manager, the system's task manager, or with a command line tool, this message will appear as He’s Dead, Jim! error message...

  • Page 87: Crosh

    The Chrome OS does not support Dell BIOS, the F12 boot menu, or DellConnect. Most of the troubleshooting must be done inside the OS. Chrome Shell (CROSH) and the Chrome URL commands provide some troubleshooting tools, information, and advanced settings. CROSH is a command line interface similar to the Linux BASH or Windows command (cmd.exe) terminals.
  • Page 88 Command Purpose ssh_forget_host Removes a host from the list of known ssh hosts. This command displays a menu of known hosts and prompts for the host to forget. Sets the chaps debug logging level. No arguments start verbose logging Table 9. Advanced help command Command Purpose battery_test[<test length>]...

  • Page 89: Chrome Commands

    Command Purpose [duration] will start recording. sound play <filename> plays the recorded audio samples storage_status Reads storage device SMART health status, vendor attributes, and error logs. storage_test_1 Performs a short offline SMART test. storage_test_2 Performs an extensive readability test. syslog <message> Logs a message to system log.
  • Page 90 Explanation Create Recovery USB Stick chrome://imageburner/ Google's version of DBAR/DBRM Chrome Flags chrome://flags Experimental features beyond the scope of what Dell supports Memory Troubleshooting chrome://memory View running processes and memory utilization Module Load chrome://conflicts Shows conflicts of all modules loaded by...
  • Page 91 3. chrome://downloads: This is also available from the Menu > Downloads. Shortcut key is Ctrl+J. 4. chrome://extensions: This is also available from the Menu > Tools > Extensions. 5. chrome://bookmarks: This is also available from the Menu > Bookmarks > Bookmark Manager. Short cut key is Ctrl+Shift+O. Tõrkeotsing...
  • Page 92 6. chrome://history: This is also available from the Menu > History. Short cut key is Ctrl+H. 7. chrome://memory: This will redirect to “chrome://memory-redirect/”. This will display the memory used by the Google Chrome browser. This also displays all the process related to browser with their PID, process name, and the memory it takes. Tõrkeotsing...
  • Page 93 NOTE: Net-internals events viewer and related functionality has been removed. Please use Chrome://net-export to save netlogs and the external Catapult netlog_viewer to view them. chrome://net-internals: This displays all networking related information. Use this to capture network events generated by the browser.
  • Page 94 11. chrome://settings: This is also available from the Menu > Options (on Windows), and Menu > Preferences (on Linux). From here you can control various browser related settings. 12. chrome://sync-internals: This gives information about the Chrome sync feature, including the Sync URL used by Google, and sync statistics.

  • Page 95: Sageli Kasutatav Crosh-Käsklus

    Sageli kasutatav CROSH-käsklus See leht sisaldab teavet Dell diagnoosimiseks kõige sagedamini kasutatavaid CROSH-käsklusi. Allpool on toodud osa riistvaraprobleemi tõrkeotsinguks kõige sagedamini kasutatavatest CROSH-käsklustest. MÄRKUS: Mäluseade eMMC ei toeta kontrolle CROSH storage_test_1 ja storage_test_2. Aku laadimise oleku kontrollimine Chrome Shell (CROSH) sisaldab lihtsat aku seisundi diagnostikakontrolli. Sellega saab veenduda, et aku laeb, ning kontrollida aku seisundit ja tühjenemise määra.
  • Page 96 6. Kontrollige tulemust veendumaks, et aku laeb. Aku oleku kontrollimine Järgige samme Chromebooki aku oleku hindamiseks ja tühjenemise määra kontrollimiseks. 1. Lahutage vahelduvvooluadapter Chromebookist. 2. Lülitage Chromebook sisse ja logige sisse. 3. Avage Chrome’i brauser. 4. Vajutage CROSH-i avamiseks CTRL + ALT + T. Tõrkeotsing...
  • Page 97 5. Sisestage CROSH-i battery_test 1 ja vajutage nuppu Enter. 6. Ekraanil kuvatakse aku praegune olukord ja tühjenemise määr. • Kui aku olekuprotsent on suurem kui 50%, on aku oodatavates kulumise piirides. • Kui aku olekuprotsent on võrdne või väiksem kui 50% ja akut on vähem kui aasta kasutatud, on aku väljaspool eeldatavat kulumise piiri ning tuleb ilmselt välja vahetada.
  • Page 98 3. Vajutage CROSH-i avamiseks CTRL + ALT + T. 4. Sisestage CROSH-i memory_test ja vajutage seejärel nuppu Enter. Tõrkeotsing...
  • Page 99 5. Diagnostika ekraan kuvab ilma vigadeta läbitud mälukontrolli tulemused. Näide mälukontrolli veast. Võrgu oleku kontrollimine Kui teil on probleeme internetiga ühendamiseks, kasutage võrguadapteri kontrollimiseks ühe või mitme järgmise jaotise samme. Järgige juhiseid võrguteabe kogumiseks ja võrgu vigade diagnoosimiseks. 1. Lülitage Chromebook sisse ja logige sisse. Tõrkeotsing...
  • Page 100 2. Avage Chrome’i brauser. 3. Vajutage CROSH-i avamiseks CTRL + ALT + T. 4. Sisestage CROSH-i network_diag ja vajutage nuppu Enter. 5. Oodake, kuni CROSH teeb hulga võrgu diagnostikakontrolle. Diagnostika ekraan kuvab võrguadapteri oleku kontrollimise tulemused. Tõrkeotsing...

  • Page 101: Recovery Chromebook

    7. Kui diagnostikakontrolli ajal ilmub veateade, veenduge, et Wi-Fi-adapter oleks lubatud ja ühendage võrguga. Recovery Chromebook This page contains information about recovering Dell Latitude 5300 2-in-1 Chrome. Recovering the Chromebook Install a new version of the Chrome operating system on your Chromebook by going through the recovery process. You may want to go through this process if you are having problems updating your Chromebook or if it stops working.
  • Page 102 Step 1- Check for the Chrome OS is missing or damaged message If you see this message, you can first try to perform a hard reset on your Chromebook by pressing Refresh + Power. If you still see this message after performing a hard reset, please proceed to Step 2. If you see the Chrome OS verification is turned off message, refer to Chrome OS verification is turned off section below.

  • Page 103: Reset Chromebook

    Reset Chromebook This page contains all information about resetting Dell Latitude 5300 2-in-1 Chrome. All local user data stored on the Chrome OS can be cleared by resetting it to its original factory state (also known as Powerwash). This step might be helpful if you want to reset owner permissions or if you are experiencing issues with your user profile.
  • Page 104 NOTE: Do not follow the instructions below if you're using a managed Chrome device, as you will not be able to re-enroll your device after powerwashing it. Follow these steps to reset your Chrome OS to its original factory state: 1.
  • Page 105 4. Click the Powerwash button. 5. Click Restart when prompted. Tõrkeotsing...
  • Page 106 NOTE: You can also reset your Chrome OS from the sign-in screen by holding down the keys Ctrl+Alt+Shift+R and clicking Restart. (If you are signed in to your Chrome OS, sign out first before you press on Ctrl+Alt+Shift +R, then click Restart. Once the Chrome OS is restarted, click Reset.) 6.

  • Page 107: Lcd Sisseehitatud Enesetest

    8. Powerwash may take some time to complete. Let the screen transition to Chrome Operating System welcome screen and make sure you sign in with your primary Google Account, because this account is set as the owner account. LCD sisseehitatud enesetest Ülevaade: LCD sisseehitatud enesetest (BIST) Delli sülearvutitel on sisseehitatud diagnostikatööriist, mis aitab teil kindlaks teha, kas teie kogetud ekraani kõrvalekalle on Delli sülearvuti LCD-ekraanile omane probleem või videokaardi (GPU) ja arvuti seadistustega kaasnev probleem.

  • Page 108: Diagnostic Leds

    5. Ekraanil kuvatakse mitu värviriba ja kogu ekraan muutub punaseks, roheliseks ja siniseks. 6. Kontrollige hoolikalt ekraani kõrvalekaldeid. 7. Väljumiseks vajutage klahvi Esc. MÄRKUS: Dell ePSA käivitab käivitamisel esmalt LCD BIST-testi, eeldades, et kasutaja sekkumine kinnitab LCD toimimise. Diagnostic LEDs Instead of beep codes, errors are indicated via the bicolor Battery Charge/Status LED.

  • Page 109: M-Bist

    AMBER (merevaigukollane): osutab emaplaadi probleemile Diagnostics This chapter details the built in troubleshooting features to diagnose the Dell Latitude 5300 2-in-1 Chrome systems. It also lists the invoking instructions along with related information for each diagnostics method. ePSA Diagnostics The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware.
  • Page 110 ePSA User Interface This section contains information on ePSA 3.0’s Basic and Advanced Screen. ePSA opens basic screen on start. You can switch to advanced screen using the arrow icon on the bottom. Advanced screen shows detected devices on the left column. Specific test can be included or excluded only in the interactive mode. ePSA Basic Screen The Basic Screen has minimal controls which allows easy navigation for user to start or stop the diagnostic.
  • Page 111 Confirm the LCD functionality by pressing Yes or No on the next screen. ePSA Advanced Screen The advanced screen allows more directed testing and contains more detail information about the overall health of the system. The user can get to this screen by simply swiping your finger to the left on touchscreen systems or clicking the next page button on the lower right hand side of the basic screen.
  • Page 112 Figure 4. Configuration Figure 5. Results Tõrkeotsing...
  • Page 113 2. Select the device from the left pane and click Run Tests or use Advanced Option to include or exclude any Test. ePSA Error Messages When the Dell ePSA Diagnostic detects an error while running, it will pause the test and then popup a window as shown below : NOTE: If all the test passes you get a QR code to show the test results.

  • Page 114: Valideerimistööriistad

    By responding to Retry, the diagnostic will ignore the error and rerun the last test. Capture the error code with Validation code or Scan QR code and Contact Dell NOTE: As part of the new feature, user can now mute the beeping sound code when there is an error , by pressing on at the bottom right side of the error window.
  • Page 115 MÄRKUS: Veakoodi puhul kasutage ainult koodi kolme või nelja viimast numbrit. (kasutaja saab 2000–0142 asemel sisestada 0142 või 142.) 4. Kui kõik vajalikud andmed on sisestatud, klõpsake nuppu Submit (Esita). Tulemused Kehtiva veakoodi näide Tõrkeotsing...
  • Page 116 Pärast õigete andmete sisestamist suunavad e-tööriistad kasutaja ülaltoodud ekraanile, mis sisaldab järgmist teavet. • Veakoodi ja tulemuse kinnitamine • Soovitatava osa asendamine • Kui kliendil on endiselt õigus Delli garantiile • Juhtumi viitenumber, kui hooldusmärgi all on avatud juhtum Vale veakoodi näide Tõrkeotsing...
  • Page 117 Rakenduse QR-koodiga kinnitamise tööriist See ülesanne Peale veebipõhise tööriista kasutamise saavad kliendid veakoodi valideerida ka QR-koodi nutitelefoni rakendusega skannides. Sammud 1. Kasutaja saab QR-koodi ePSA veaekraanilt. 2. QR-koodi skannimiseks saab kasutaja nutitelefoni abil kasutada mis tahes QR-koodi skanneri rakendust. Tõrkeotsing...
  • Page 118 3. QR-koodi skanneri rakendus skannib koodi ja loob automaatselt lingi. Jätkamiseks klõpsake linki. Tõrkeotsing...
  • Page 119 Tulemused Loodud link viib kliendi Delli tugiteenuste veebisaidile, mis sisaldab järgmist teavet. • Veakoodi ja tulemuse kinnitamine • Soovitatava osa asendamine • Kui kliendil on endiselt õigus Delli garantiile • Juhtumi viitenumber, kui hooldusmärgi all on avatud juhtum Tõrkeotsing...
  • Page 120 Tõrkeotsing...

  • Page 121: Lisateave Ja Delliga Ühendust Võtmine

    Lisateave ja Delliga ühendust võtmine Iseteenindusallikad Järgmiste iseteenindusallikate abil saate teavet ja nõu seadme Latitude 5300 2-in-1 Chrome ja muude Delli toodete ning teenuste kohta. Tabel 14. Iseteenindusallikad Iseteenindusallikad Allika asukoht Teave Delli toodete ja teenuste kohta https://www.dell.com Operatsioonisüsteemikohane võrguspikker https://www.dell.com/support/article/sln293900...

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