Table of Contents
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Trouble Shooting Guide, Mechanical
Applicable for J100a, J100c and J100i
Contents
1
General ...............................................................................................................2
1.1
Service functions in the software ...........................................................2
1.2
Misuse and other no warranty issues ....................................................3
2
Appearance Problems.......................................................................................7
3
Network/Signal Problems .................................................................................8
4
On/Off Problems ................................................................................................9
5
Audio Problems ...............................................................................................10
6
Key Problems...................................................................................................13
7
Alert Problems .................................................................................................14
8
SIM Problems...................................................................................................15
9
Charging/Capacity Problems .........................................................................16
10
Revision History ..............................................................................................17
4/000 21-1/FEA 209 544/114 A
©
Company Internal
Sony Ericsson Mobile Communications AB
Trouble Shooting Guide, Mechanical
Approved according to 1/109 41-4/FCP 119 00 30
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Table of Contents
Related Manuals for Sony Ericsson J100a
Summary of Contents for Sony Ericsson J100a
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Page 1: Table Of Contents
Trouble Shooting Guide, Mechanical Trouble Shooting Guide, Mechanical Applicable for J100a, J100c and J100i Contents General .......................2 Service functions in the software ............2 Misuse and other no warranty issues ............3 Appearance Problems..................7 Network/Signal Problems .................8 On/Off Problems ....................9 Audio Problems ....................10 Key Problems....................13... -
Page 2: General
; Display test Buzzer ; Ring signal test Voice loop back ; Microphone and speaker test NOTE: Different names may occur depending on language setting and customization. 4/000 21-1/FEA 209 544/114 A 2(17) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 3: Misuse And Other No Warranty Issues
Below are some examples of what is not covered by warranty. Front window broken LCD cracked due to Corrosion components Clear scratches Mark after drop due to misuse. drop. on the PCB. 4/000 21-1/FEA 209 544/114 A 3(17) © Company Internal Sony Ericsson Mobile Communications AB... - Page 4 Corrosion components on the SIM reader damaged by System connector damaged by PCB. PCB. liquid. liquid Components around system System connector pad(s) connector damaged by liquid damaged by liquid 4/000 21-1/FEA 209 544/114 A 4(17) © Company Internal Sony Ericsson Mobile Communications AB...
- Page 5 (See point 1.1.1). Note: There must be clear marks after liquid on the PCB before rejecting the phone for repair. Fig. 1.2.2 Fig. 1.2.3 4/000 21-1/FEA 209 544/114 A 5(17) © Company Internal Sony Ericsson Mobile Communications AB...
- Page 6 Make a general visual inspection for misuse, corrosion or oxidation from liquid damage. No further action should be taken for a liquid damaged phone. Handle the unit according to local directives. 4/000 21-1/FEA 209 544/114 A 6(17) © Company Internal Sony Ericsson Mobile Communications AB...
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Page 7: Appearance Problems
NOTE: Misuse is not covered by warranty. Refer to chapter 1.2 • Visually inspect for improper gap Reassemble or replace damaged parts between seams as necessary. 4/000 21-1/FEA 209 544/114 A 7(17) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 8: Network/Signal Problems
If dirty or oxidized – Replace it. • If damaged – Replace it. If the issue has not been resolved ! • Handle the unit according to local directives. 4/000 21-1/FEA 209 544/114 A 8(17) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 9: On/Off Problems
Visually inspect the power key If damaged – Replace the Dome Foil. If the issue has not been resolved ! • Handle the unit according to local directives. 4/000 21-1/FEA 209 544/114 A 9(17) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 10: Audio Problems
If the issue has not been resolved ! Replace microphone • If the issue has not been resolved ! Handle the unit according to local directives. 4/000 21-1/FEA 209 544/114 A 10(17) © Company Internal Sony Ericsson Mobile Communications AB... - Page 11 If the issue has not been resolved ! • Replace earphone. • If the issue has not been resolved ! Handle the unit according to local directives. 4/000 21-1/FEA 209 544/114 A 11(17) © Company Internal Sony Ericsson Mobile Communications AB...
- Page 12 If the issue has not been resolved ! • Replace loudspeaker. If the issue has not been resolved ! • Handle the unit according to local directives. 4/000 21-1/FEA 209 544/114 A 12(17) © Company Internal Sony Ericsson Mobile Communications AB...
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Page 13: Key Problems
Replace the dome foil, if it has not already been replaced. If the issue has not been resolved ! • Handle the unit according to local directives. 4/000 21-1/FEA 209 544/114 A 13(17) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 14: Alert Problems
If dirty or oxidized – Clean them. pads on the PCB • Visually inspect the vibrator If dirty or oxidized – Replace it. • If damaged – Replace it. 4/000 21-1/FEA 209 544/114 A 14(17) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 15: Sim Problems
(Insert correct carrier’s SIM is being used correct SIM) If the issue has not been resolved ! • Handle the unit according to local directives. 4/000 21-1/FEA 209 544/114 A 15(17) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 16: Charging/Capacity Problems
Visually inspect the system If dirty, oxidized or damaged – Replace. connector If the issue has not been resolved ! • Handle the unit according to local directives. 4/000 21-1/FEA 209 544/114 A 16(17) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 17: Revision History
Trouble Shooting Guide, Mechanical 10 Revision History Rev. Date Changes / Comments 2006-04-10 First release 4/000 21-1/FEA 209 544/114 A 17(17) © Company Internal Sony Ericsson Mobile Communications AB...