Sony Ericsson J110 Troubleshooting Manual
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Also See for J110:
- User manual (75 pages) ,
- Working instruction, mechanical (25 pages) ,
- دليل االستخدام (80 pages)
Table of Contents
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See also:
User Manual
Trouble Shooting Guide, Mechanical
Applicable for J110 and J120
Contents
1
General ...............................................................................................................2
2
Service functions in the software ...........................................................2
3
Misuse and other no warranty issues ....................................................3
4
Appearance Problems.......................................................................................7
5
Network/Signal Problems .................................................................................9
6
On/Off Problems ..............................................................................................11
7
Audio Problems ...............................................................................................13
Microphone........................................................................................................13
Receiver ............................................................................................................15
Loudspeaker......................................................................................................17
8
Key Problems...................................................................................................18
9
Display Problems ............................................................................................19
10
Illumination Problems .....................................................................................19
11
Alert Problems .................................................................................................20
Vibrator .............................................................................................................20
Loudspeaker......................................................................................................21
12
SIM Problems...................................................................................................22
13
Charging/Capacity Problems .........................................................................23
14
Hands-Free Problems .....................................................................................25
15
Software Problems ..........................................................................................26
16
Revision History ..............................................................................................27
©
Company Internal
Sony Ericsson Mobile Communications AB
Trouble Shooting Guide, Mechanical
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Table of Contents
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Summary of Contents for Sony Ericsson J110
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Page 1: Table Of Contents
Trouble Shooting Guide, Mechanical Trouble Shooting Guide, Mechanical Applicable for J110 and J120 Contents General .......................2 Service functions in the software ............2 Misuse and other no warranty issues ............3 Appearance Problems..................7 Network/Signal Problems .................9 On/Off Problems ....................11 Audio Problems ....................13 Microphone......................13... -
Page 2: General
FM radio (You need a headset to test) NOTE: For J120 only. Total call time NOTE: Different names may occur depending on language setting and customization. 4/000 21-1/FEA 209 544/128 A 2(27) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 3: Misuse And Other No Warranty Issues
Below are some examples of what is not covered by warranty. Front window broken LCD cracked due to Corrosion components Clear scratches Mark after drop due to misuse. drop. on the PCB. 4/000 21-1/FEA 209 544/128 A 3(27) © Company Internal Sony Ericsson Mobile Communications AB... - Page 4 Corrosion components on the SIM reader damaged by System connector damaged by PCB. PCB. liquid. liquid Components around system System connector pad(s) connector damaged by liquid damaged by liquid 4/000 21-1/FEA 209 544/128 A 4(27) © Company Internal Sony Ericsson Mobile Communications AB...
- Page 5 (see point 1.2.1). Note: There must be clear marks after liquid on the PCB before rejecting the phone for repair. Fig. 1.2.2 Fig. 1.2.3 4/000 21-1/FEA 209 544/128 A 5(27) © Company Internal Sony Ericsson Mobile Communications AB...
- Page 6 Make a general visual inspection for misuse, corrosion or oxidation from liquid damage. No further action should be taken for a liquid damaged phone. Handle the unit according to local directives. 4/000 21-1/FEA 209 544/128 A 6(27) © Company Internal Sony Ericsson Mobile Communications AB...
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Page 7: Appearance Problems
• If unacceptable scratched or damaged – Replace damage parts if necessary NOTE: Misuse is not covered by warranty. Refer to chapter 1.2 4/000 21-1/FEA 209 544/128 A 7(27) © Company Internal Sony Ericsson Mobile Communications AB... - Page 8 If dirty – clean parts if necessary • If unacceptable scratched or damaged – Replace damage parts if necessary NOTE: Misuse is not covered by warranty. Refer to chapter 1.2 4/000 21-1/FEA 209 544/128 A 8(27) © Company Internal Sony Ericsson Mobile Communications AB...
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Page 9: Network/Signal Problems
If dirty or oxidized – Clean it • If damaged – Send to an electrical repair location. Visually inspect antenna pads • If dirty or oxidized – Clean it 4/000 21-1/FEA 209 544/128 A 9(27) © Company Internal Sony Ericsson Mobile Communications AB... - Page 10 If antenna springs incorrect height, lower than the rib – Replace frame case. If the issue is still not resolved → • Handle the unit according to local directives. 4/000 21-1/FEA 209 544/128 A 10(27) © Company Internal Sony Ericsson Mobile Communications AB...
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Page 11: On/Off Problems
Visually inspect battery connector. If dirty or oxidized – Clean it. Note: Take care not to bend connector pins. • If damaged – Send to an electrical repair location. 4/000 21-1/FEA 209 544/128 A 11(27) © Company Internal Sony Ericsson Mobile Communications AB... - Page 12 • Replace the dome sheet If the issue is still not resolved → • Send to a repair location allowed perform electrical repairs on this product 4/000 21-1/FEA 209 544/128 A 12(27) © Company Internal Sony Ericsson Mobile Communications AB...
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Page 13: Audio Problems
If clogged – Remove the microphone, external port clean the microphone port and replace the microphone again. • Visually inspect the microphone pads If dirty or oxidized – Clean it. 4/000 21-1/FEA 209 544/128 A 13(27) © Company Internal Sony Ericsson Mobile Communications AB... - Page 14 If dirty or oxidized – Clean. • If damaged – Replace microphone. If the issue is still not resolved → • Handle the unit according to local directives 4/000 21-1/FEA 209 544/128 A 14(27) © Company Internal Sony Ericsson Mobile Communications AB...
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Page 15: Receiver
• If dust cloth damaged – Replace Front Cover Assy NOTE: If the dust cloth has been damaged – clean the inside of the phone carefully. 4/000 21-1/FEA 209 544/128 A 15(27) © Company Internal Sony Ericsson Mobile Communications AB... - Page 16 If clogged – Clean the LCM metal frame port and replace the Receiver If the issue is still not resolved → • Handle the unit according to local directives. 4/000 21-1/FEA 209 544/128 A 16(27) © Company Internal Sony Ericsson Mobile Communications AB...
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Page 17: Loudspeaker
Visually inspect the loudspeaker • If damage – Replace loudspeaker If the issue has not been resolved • Handle the unit according to local directives. 4/000 21-1/FEA 209 544/128 A 17(27) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 18: Key Problems
If the issue is not resolved → • Handle the unit according to local directives. 4/000 21-1/FEA 209 544/128 A 18(27) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 19: Display Problems
If the issue is not resolved → • Send to a repair location allowed perform electrical repairs on this product 4/000 21-1/FEA 209 544/128 A 19(27) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 20: Alert Problems
Visually inspect the vibrator pads on the • If dirty or oxidized – Clean them. PCB. Visually inspect the vibrator • If dirty, oxidized or damaged – Replace 4/000 21-1/FEA 209 544/128 A 20(27) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 21: Loudspeaker
Problem Area Items to Check Repair Action Reference Image Loudspeaker Refer to Chapter 5 – “Audio Problem” of this document No sound or poor quality sound 4/000 21-1/FEA 209 544/128 A 21(27) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 22: Sim Problems
SIM lock to see the status of the SIM lock. If the issue has not been resolved • Handle the unit according to local directives. 4/000 21-1/FEA 209 544/128 A 22(27) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 23: Charging/Capacity Problems
Visually inspect the battery connector. If dirty or oxidized – Clean it. • If damaged – Send to a repair location allowed perform electrical repairs on this product 4/000 21-1/FEA 209 544/128 A 23(27) © Company Internal Sony Ericsson Mobile Communications AB... - Page 24 If the issue has not been solved → • Replace battery. • If the issue is still not resolved → Send to a repair location allowed perform electrical repairs on this product 4/000 21-1/FEA 209 544/128 A 24(27) © Company Internal Sony Ericsson Mobile Communications AB...
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Page 25: Hands-Free Problems
If dirty or oxidized – Clean the connector contacts • If damaged – Replace the system connector If the issue has not been resolved • Handle the unit according to local directives. 4/000 21-1/FEA 209 544/128 A 25(27) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 26: Software Problems
Note: Do a SW upgrade before sending the unit to a higher level. Do not scrap a phone that hasn’t been upgraded. If the failure still occurs, handle the unit according to the local directives. 4/000 21-1/FEA 209 544/128 A 26(27) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 27: Revision History
Trouble Shooting Guide, Mechanical 16 Revision History Rev. Date Changes / Comments 2007-06-08 release 4/000 21-1/FEA 209 544/128 A 27(27) © Company Internal Sony Ericsson Mobile Communications AB...