Samsung WF457ARG Series Troubleshooting Manual

Samsung WF457ARG Series Troubleshooting Manual

Fast track troubleshooting
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Model: WF457ARG***
BOM Models:
WF457ARGSGR/AA
WF457ARGSWR/AA
Publication # APWF457ARG Revision Date 6/5/12

Service Mode:

This mode allows more detailed operation tests and trouble-
shooting, to enter: Turn unit "ON", wait one min. Then regard-
less of cycle, press & release the Title Bar (1.) and when the
screen changes, press & hold "Extras" (2.) until Service Mode
screen appears (3.)
In Service Mode the following tests can be performed.
NOTE: To Cancel or Exit any test, press the same button a 2nd
time:
Quick Spin Test: Press "Spin" : This accelerates the drum mo-
tor from 0 to max. RPM over a few minutes. Once max RPM
reached, speed drops immediately. Note: Stay with the washer
during this test, out of balance detection is bypassed.
Press the "Start/Pause" button during the test to hold its spinning
speed for 10 minutes before going back to Quick Spin Test Mode.
Cycle Count: Press "2" to see how many times the unit was used.
Soft Ware #: Press "4" to see the software version information.
Fast Time Down: Press the "1" button to advance to the next cycle.
Fault Codes: Press "3" then press " " to cycle through error
codes. Push "Start/Pause" while the code is displayed to view the
number of cycles since the error occurred.
Peripheral (Main PCB) input Tests: Press "Test" in Service Mode
and "in" will be displayed, then press "
following tests:
1. The Water Temperature will be displayed in Celsius.
2. The Water Temperature will be displayed in Fahrenheit.
3. The Door Status ("OP" if open, "CL" if closed).
4. The Door Lock Switch Status ("UL" if unlocked, "LO" if locked).
5. The Water Level Frequency (Base = 2539)
Press "Test" again to exit the input test mode.
An alternate method to enter Service Mode:
Select any cycle and press start. On progress screen, tap the upper
Left & Right corners in this combination: Right-3x, Left-2x, Right-1x
To Exit the Service Mode: Press 4th segment 3x, 1st segment 2x,
4th segment 1x. Normal display & cycle is resumed
1st

Fast Track Troubleshooting

IMPORTANT SAFETY NOTICE – "For Technicians Only" This service data sheet is
intended for use by persons having electrical, electronic, and mechanical experience
and knowledge at a level generally considered acceptable in the appliance repair trade.
Any attempt to repair a major appliance may result in personal injury and property
damage. The manufacturer or seller cannot be responsible, nor assume any liability for
injury or damage of any kind arising from the use of this data sheet.
" to cycle through the
4th
Main Page
Next Page
(Press & Hold)
2.
Service Mode Screen
Left
Alternate Method
1.
Right

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Summary of Contents for Samsung WF457ARG Series

  • Page 1 Fast Track Troubleshooting IMPORTANT SAFETY NOTICE – “For Technicians Only” This service data sheet is intended for use by persons having electrical, electronic, and mechanical experience Model: WF457ARG*** and knowledge at a level generally considered acceptable in the appliance repair trade. BOM Models: Any attempt to repair a major appliance may result in personal injury and property WF457ARGSGR/AA...
  • Page 2 Fast Track Troubleshooting Correct Quick Test Mode: To enter: press & hold “Start/Puase” and press “Power” until unit powers up, then quickly release Incorrect “Start/Pause”. The test screen displays and the washer beeps as it enters the Quick Test Mode. ***Note 1: If these buttons are held down too long, the wrong screen will display and the quick test modes WILL NOT operate.
  • Page 4 Fast Track Troubleshooting WF457 Main Board 1.  TX 6.  15V 2.  RX 7.  20V _ON 3.  Reset 8.  Water Level 4.  3.3V 9.  Water Level 5.  GND 10.  N/C 1.  5V 2.  Hall Sensor 3.  Hall Sensor CN11 4.  GND 1.  Motor (W) 2.  Motor (V) 3.  Motor (U) 1.  TX 2.  RX 3.  15V 4.  GND 5.  3.3V 6.  Reset 7.  Watchdog  ‐ 1.  Power Relay 8.  N/C 2.  Power Relay 1.  Door Lock 6.  Water Shot 1 1.  Heater Relay 1.  AC Power 2.  Water Shot 2 7.  Pre‐Valve 2.  Heater Relay 2.  Door Lock/Unlock det.ect 3.  Door Unlock 8.  Cool‐Valve 3.  Door open/close detect...
  • Page 5 Fast Track Troubleshooting WF457 Sub Board 1.  3.3V 2.  Chip Select 1 1.  Drum Light 3.  Chip Select 2 2.  15V 4.  Output Signal 5.  Input Signal 6.  Clock Signal 7.  GND 1.  RX 6.  15V 2.  TX 7.  20V _ON 3.  Reset 8.  Water Level 4.  3.3V 9.  Water Level 5.  GND 10.  N/C 1.  3.3V 7.  Dryer Temp 2.  N/C 8.  Water Temp 3.  DR Ready (TX) 9.  GND 4.  DR Ready (TX) 10. Water Level Input 5.  GND 11.  Water Level Input 6.  Door Open/Close...
  • Page 6 Fast Track Troubleshooting...
  • Page 7 Fast Track Troubleshooting...
  • Page 8 Fast Track Troubleshooting Wi-Fi - Connecting To A Network NOTE: To use Smart Care/Control, you MUST have Smart Phone App installed on phone. Visit Google “Play Place” or “Android Market”...
  • Page 9 HOSE-HANGER DC62-10278A Stacking Kit : (Model No : SK-5A/XAA) Samsung washers and dryers can be stacked to maximize usable space. An optional stacking kit is available for purchase from your Samsung retailer When using non-HE detergents, or using too much detergent...

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