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WARRANTY & TECHNICAL SUPPORT
STANDARD WARRANTY
ROYAL CONSUMER INFORMATION PRODUCTS, INC. ("Royal"), at 1160 U.S. Highway 22 East,
Suite 301, Bridgewater, NJ 08807-2931 USA WARRANTS that your NEW product is free of
defects of workmanship and materials. If there is a defect or malfunction of this product, Royal
will repair it free of charge as follows:
PARTS: New or comparable rebuilt parts in exchange for defective parts for ONE (1) YEAR from
date of customer purchase.
LABOR: Royal provides labor warranty for NINETY (90) DAYS from date of end-user purchase.
Product must be sent postage prepaid and insured to Royal in accordance with the warranty
procedures outlined below. At completion of the repair, the consumer will be responsible for
return shipping charges from Royal, and for any parts or services no longer covered under
warranty.
This warranty does not apply to persons who purchased this product second-hand or used.
This warranty does not include adjustments, parts and/or repairs required by circumstances
beyond the control of Royal, including but not limited to fire or other casualty, accident, neglect,
abuse, misuse, abnormal use or battery leakage damages.
THERE ARE NO OTHER EXPRESSED WARRANTIES EXCEPT AS STATED HEREIN. AFTER
THE PERIOD OF EXPRESSED WARRANTY SET FORTH HEREIN, THERE ARE NO
EXPRESSED OR IMPLIED WARRANTIES AND THOSE EXCLUDED INCLUDE THOSE OF
MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE. Royal shall NOT be held
liable for CONSEQUENTIAL DAMAGES resulting from any failure, defect or malfunction of this
product. Some States do not allow limitations on how long an implied warranty lasts and some
States do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitations may not apply to you.
WARRANTY PROCEDURES
TO OBTAIN SERVICE UNDER THE TERMS OF THIS WARRANTY:
Please do the following:
1. Send a copy of your original sales receipt showing the original purchase date, along with your
mailing and shipping addresses and a note describing the nature of the problem to:
Royal Consumer Information Products, Inc.
Warranty Processing
50 Hilton Street
Easton, PA 18042 USA
Do Not Return the Product to This Address!
2.
You will receive a return authorization number within 7-12 business days from the date your
return request is received if it is determined that there is a basis for a replacement product.
The return authorization form you receive will list the return procedures, applicable charges,
if any, and the correct shipping address for the returned product.
PRODUCT SUPPORT HOTLINE:
For questions on the use of this product or this warranty in the U.S. and Canada, call
1-800-272-6229 in Mexico call 01-800-849-4826), Monday through Friday during normal
business hours. You can also e-mail Royal at hotline@royal.com .
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