Connecting the switch link
Use either of the following two ways to connect the CMS computer to a switch:
TCP/IP over a dedicated local area network (LAN) segment. A LAN connection is
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supported for R7 and later switch releases, and is required for CMS R12 and later.
X.25 protocol over a hard-wired or switched link. This is not supported for CMS R12 and
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later.
One CMS computer can collect data from several switches. To the CMS computer, each
switch represents one ACD. You can have all switches connected using TCP/IP, all
switches connected using X.25 protocol (not supported for CMS R12 and later), or some
combination of the two protocols.
For detailed information about how to connect and administer the switch link, see Avaya
Call Management System Switch Connections, Administration, and Troubleshooting.
May 2005
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