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CDE9800
Commercial Display
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right
corner of our website. "Antes de operar su equipo lea cu idadosamente las instrucciones en este manual"
Model No. VS17774
P/N: CDE9800

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Table of Contents
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Summary of Contents for ViewSonic VS17774

  • Page 1 Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.
  • Page 2 As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.
  • Page 3: Safety Precautions

    Do not place any heavy objects on the device or connection cables. • If smoke, an abnormal noise, or a strange odor is present, immediately turn the device off and call your dealer or ViewSonic®. It is dangerous to continue using the device. •...
  • Page 4 • Only use attachments/accessories specified by the manufacturer. • When a cart is used, use with caution when moving the cart/equipment combination to avoid injury from tipping over. • Disconnect the power plug from the AC outlet if the device is not being used for a long period of time.
  • Page 5: Table Of Contents

    Contents Safety Precautions ............3 Introduction ..............9 Package Contents ....................9 Wall Mount Kit Specifications (VESA) ..............10 Product Overview ....................11 Control Panel ......................11 I/O Panel ........................ 12 Remote Control ..................... 13 Making Connections ..........17 Connecting External Devices ................17 DisplayPort Connection ..................
  • Page 6 Using Your CDE9800 ..........23 Powering On/Off your Display ................23 Initial Launch Setup ....................24 vLauncher - Customized Welcome Screen ............26 On-Screen Display (OSD) Menu ................27 General Settings ....................28 Additional Settings ....................30 Picture ....................... 30 Sound ........................ 31 Setting ....................... 32 Embed Player Advanced Settings ................
  • Page 7 Signal Auto Search ..................49 Auto Switch to new Source ............... 49 System ....................... 50 Date & Time ....................50 About Device ....................53 System Update ..................53 Advanced ....................... 56 Mode ......................56 App Info ..................... 56 Unknown Source ..................57 Reset ......................
  • Page 8 Appendix ..............79 Specifications ......................79 Display Modes ......................80 VGA Mode ......................80 HDMI 1 and 2/OPS/SDM Mode ................80 DisplayPort (DP) Mode ..................81 Troubleshooting ....................82 Maintenance......................84 General Precautions ....................84 Cleaning the Screen ....................84 Cleaning the Case ....................84 Regulatory and Service Information ......
  • Page 9: Introduction

    Introduction Package Contents • HDMI cable • Quick Start Guide • Power cable x 4 • Camera Plate with screws • Remote control • Wall Mount screws x 4 • AAA battery x 2 NOTE: The power cord and video cables included in your package may vary depending on your country.
  • Page 10: Wall Mount Kit Specifications (Vesa)

    Wall Mount Kit Specifications (VTSA) NOTE: Please follow the instructions in the wall mount installation guide to install your wall mount or mobile mount bracket. If attaching to other building materials, please contact your nearest dealer. Model VESA Spec. Standard Screw Quantity CDE9800 800 x 600 mm...
  • Page 11: Product Overview

    Product Overview Control Panel Number Item Description Input Source selection Up key Down key Left key / Volume Down Right key / Volume Up Activate the Screen Freeze function Power key...
  • Page 12: I/O Panel

    I/O Panel Left Side HDMI 2 HDMI 1 USB 2.0 USB 2.0 SPDIF HDMI OUT Bottom Left LAN 1 LAN 2 RS-232 Earphone PC Audio Number Port Description High definition input; connect to PC with HDMI HDMI IN output, set-top box, or other video device. DisplayPort Connect to devices with DisplayPort output function.
  • Page 13: Remote Control

    Remote Control...
  • Page 14 Number Item Description Power on/off P.MODE Image adjustment menu for DP/HDMI/VGA INPUT Input source selection S.MODE Audio adjustment menu for DP/HDMI/VGA Numeric input buttons ASPECT Adjust aspect ratio for DP/HDMI/VGA SLEEP Blank the screen. Press again to resume the screen VOL+ / VOL- Increase/Decrease volume Brightness.+...
  • Page 15 Inserting Remote Control Batteries To insert batteries into the remote control: 1. Remove the cover on the rear of the remote control. 2. Insert two “AAA” batteries, ensuring the “+” symbol on the battery matches the “+” on the battery post. 3.
  • Page 16 Remote Control Receiver Range The working range of the remote control is shown here. It has an effective range of ° 7 meters, 30 degrees left and right. Ensure there is nothing obstructing the remote control’s signal to the receiver. 30°...
  • Page 17: Making Connections

    Making Connections Connecting Txternal Devices DisplayPort Connection To connect via DisplayPort: • Connect a DisplayPort cable from your external device to the DisplayPort port on the display. HDMI Connection To connect via HDMI: • Connect an HDMI cable from your external device to one of the HDMI IN ports on the display.
  • Page 18: Rs-232 Connection

    RS-232 Connection When you use a RS-232 serial port cable to connect your display to an external computer certain functions can be controlled remotely by the PC, including Power On/Off, Volume adjustment, Input select, Brightness, and more.
  • Page 19: Usb And Networking Connections

    USB and etworking Connections Just like any PC, it is easy to connect various USB devices and other peripherals to your display. USB Peripherals Plug the USB device cable into the USB port. Networking and Modem cables Plug the router cable into the LAN port.
  • Page 20: Media Player Connection

    Media Player Connection To connect to a media player: 1. Connect an HDMI cable to the HDMI ports (or connect a DisplayPort cable to the DisplayPort port) on your display and peripheral device. Plug in the power cord of your display, and turn on the power supply switch. Press the Power button to turn on the display.
  • Page 21: Spdif Connection

    SPDIF Connection To connect to an external sound system: 1. Connect an optical cable from the SPDIF port to your sound system’s optical connector. Plug in the power cord of your display, and turn on the power supply switch. Power button to turn on the display. Press the...
  • Page 22: Video Output Connection

    Video Nutput Connection To output video via a display device: 1. Connect an HDMI cable to the HDMI IN port of your external display device, i.e. projector, and the other end to the HDMI OUT port of your display. 2. For audio, connect one end of an audio cable to your display’s AUDIO OUT port (or SPDIF) and the other end to your speakers.
  • Page 23: Using Your Cde9800

    Using Your CDE9800 Powering Nn/Nff your Display 1. Ensure the power cord is connected, plugged into a power outlet, and the power switch is in the “On” position. The Power switch is located at the rear of the unit. 2. Press the Power button to turn on the display.
  • Page 24: Initial Launch Setup

    Initial Launch Setup When you first turn on your display, an initial setup wizard will launch. 1. Select your Language: 2. Setup and verify your LAN connection. DHCP is for regular network connection. Static IP is for a specific network environment. 24 24...
  • Page 25 3. Select your Time Zone to set the Date and Time: 4. Select your preferred System Mode: NOTE: For more information see page 56. 25 25...
  • Page 26: Vlauncher - Customized Welcome Screen

    vLauncher - Customized Welcome Screen Icon Name Descripti on Chromium Web browser EAirplay AirPlay mirroring Enterprise Agent Device management Folder File explorer Setti ngs View and adjust setti ngs SureMDM Nix Secure, monitor, and manage devices Create documents, spreadsheets, WPS Nffi ce presentati ons.
  • Page 27: On-Screen Display (Osd) Menu

    Nn-Screen Display (NSD) Menu To open the OSD Menu: Press the INPUT button on the remote control. 27 27...
  • Page 28: General Settings

    Neneral Setti ngs To select an Input Source: Press INPUT on the remote control to display the General Setting menu. Press on the remote control to select the input source you want. q/p/t/u Press ENTER on the remote control to confirm the input source. Press BACK on the remote control to exit.
  • Page 29 To adjust the Volume: Press INPUT on the remote control to display the General Setting menu. Adjust the volume level by using the remote control’s directional arrows to select increase/decrease volume and pressing ENTER. Press (Mute) on the remote control to enable or disable the mute function. Press BACK on the remote control to exit.
  • Page 30: Additional Settings

    Additi onal Setti ngs Press MENU on the remote control or select the icon on the Neneral Setti ng menu to launch the Additi onal Setti ngs menu. Additi onal Setti ngs include: Picture, Sound, and Setti ng. NOTE:Only available when the input source is not Embed Player. Picture 1.
  • Page 31: Sound

    Sound 1. Press u on the remote control and select the Sound menu. 2. Press q/p/t/u on the remote control to select the opti on. 3. Adjust your preferences with the remote control by pressing ENTER and using t/u to adjust the opti on. 4.
  • Page 32: Setting

    Setti ng 1. Press u on the remote control and select the Setti ng menu. 2. Press q/p/t/u on the remote control to select the opti on. 3. Adjust your preferences with the remote control by pressing ENTER and using t/u to adjust the opti on.
  • Page 33: Embed Player Advanced Settings

    Tmbed Player Advanced Setti ngs When the display is in the Embed Player source, selecti ng the icon in the On- Screen Display (OSD) Menu, or pressing MENU on the remote control will enter the Embed Player Advanced Setti ngs Menu. Wireless &...
  • Page 34: Wi-Fi

    Wi-Fi Select On to toggle Wi-Fi on or off. Select the settings icon to: Add Network, view Saved Networks, Refresh the network list, or view Advanced settings. In Advanced settings, you can set Proxy and IP settings. 34 34...
  • Page 35: Ethernet

    Ethernet Select Connect to toggle Ethernet on or off. You can adjust Static IP and Proxy settings as well. 35 35...
  • Page 36: Wi-Fi Hotspot

    Wi-Fi Hotspot Select Portable Wi-Fi hotspot to turn it on or off. Select Set up Wi-Fi hotspot to set Network name, Security, and Password. 36 36...
  • Page 37: Share

    Share Miracast allows for wireless sharing of multimedia and screens of connected devices, i.e. phone. To access, go to: Settings > Sharing > Miracast. 37 37...
  • Page 38: Device

    Device Adjust the Display, Sound, Security, Language & Input, Boot Setting and Channel settings. Display Adjust the Wallpaper, ECO mode, HDMI EDID, HDMI Out Resolution, and Burn-in Protection Interval. Wallpaper Users can change their wallpaper with default images, or use their own by choosing My photos and selecting the image file. 38 38...
  • Page 39: Eco Mode

    ECO mode 39 39...
  • Page 40: Hdmi Edid

    HDMI EDID Choose between EDID 1.4 or 2.0 for your HDMI Extended Display Identification Data. • EDID 1.4: supports up to 3840 x 2160 @ 30Hz • EDID 2.0: supports up to 3840 x 2160 @ 60Hz 40 40...
  • Page 41: Hdmi Out Resolution Setting

    HDMI NUO Resolution Setting Users can adjust their HDMI Out resolution preference. Burn-in Protection Interval This setting allows the user to program the time between movements of the picture in minutes. 41 41...
  • Page 42: Sound

    Sound Users can enable/disable clicking sounds, and adjust output settings. NOTE: Connect the display and amplifier through an HDMI cable for audio output. Only HDMI 2 supports ARC.
  • Page 43: Languages & Input

    Languages & Input Adjust the Language and Input method of the Embedded Player. Keyboard and Input Method Choose the preferred keyboard and input method. Android Keyboard View and adjust entry settings: Languages, Preferences, Appearance & Layout, Gesture Typing, Text Correction, and Advanced. 43 43...
  • Page 44 Preferences Adjust: auto-capitalization, double-space period, and sound on keypress. Appearance and Layout Personalize the theme, input style, and enable/disable split keyboard. Gesture Typing Enable/disable gesture typing and adjust related settings. Oext Correction Choose your preferred dictionary, block offensive words, and enable/disable various suggestions.
  • Page 45: Language

    Advanced Adjust additional options and preferences. Language Choose from the available languages. 45 45...
  • Page 46: Boot Setting

    Boot Setting Set the Startup channel, Built-in PC startup option, Standby after Startup, Power On/Off timer, and HDMI CEC. Startup Channel Set the boot up channel from the last shutdown channel or a specific source. Built-in PC startup option Set the PC module boot up options. The default setting is to boot up the PC when the source is changed to OPS.
  • Page 47: Standby After Startup

    Standby after Startup The display will turn off the backlight automatically after booting up from Standby mode. To wake the display, press the Power button. Power Nn/Nff Oimer Set a power on and power off time for the display. To setup: 1.
  • Page 48: No Signal Power Off

    o Signal Power Nff When there is no signal for a specific amount of time the display will turn off. By default the time is set to 10 minutes. HDMI CEC Supported by all HDMI ports, when the function is enabled the display can be controlled On/Off by an HDMI CEC device.
  • Page 49: Channel Setting

    Channel Setting Enable/disable Input Alias Switch, Power On by Active Source, Signal Auto Switch, and Auto Switch to a New Source. Input Channel Alias Switch Once enabled, the user can edit input aliases and when the Display button is pressed the source information (located in the upper left side) will also be changed. Power Nn by Active Source The display will detect active signals in Standby mode.
  • Page 50: System

    System View and adjust Date & Time, About Device, and Advanced Settings. Date & Time Set the system time and format. Automatic Date & Oime When enabled, the ViewBoard will automatically synchronize the date and time via the Internet. NOTE: Ethernet or Wi-Fi connection is needed. 50 50...
  • Page 51 Set Date Adjust the values, then select OK when finished. Set Time Adjust the values, then select OK when finished. NOTE: Automatic Date & Time must be disabled to manually adjust the date and time. 51 51...
  • Page 52 Select Time Zone Choose from the available time zones. Select Time Format Choose from 12 hour and 24 hour time format. Toggle 24-hour format on/off. Choose Date Format Select from the available date formats. 52 52...
  • Page 53: About Device

    About Device Display Embedded Player informati on, System Updates, Display ID Setti ng, and Asset Tag. System Update The display automati cally searches for soft ware updates whenever connected to the Internet (OTA). 53 53...
  • Page 54 Update by USB When an update BIN file is available on the ViewSonic website, users are able to download and update the system via USB. To update via USB: 1. Download the upgrade package and unzip the file. You may get a file named “MstarUpgrade_848.bin”.
  • Page 55 Legal Information Check open source and System WebView licenses. Display ID Change the Display ID. NOTE: The Display ID is for RS-232 users and LAN control, and the range is 01~98. Asset Tag Key in the asset information. 55 55...
  • Page 56: Advanced

    Advanced Adjust the Mode, review Application information, allow unknown source installation, or Factory Reset the device. Mode • Normal Mode: The embedded screen sharing apps will run normally. • Disable Embed OS: The system will automatically reboot, and then the Embed OS will not appear.
  • Page 57: Unknown Source

    Unknown Source Toggle On/Off to allow the installation of unknown source files. Reset Perform a Factory Data Reset. NOTE: All locally stored data will be deleted. 57 57...
  • Page 58: Embedded Applications And Settings

    Tmbedded Applications and Settings CDE9800 Cast CDE9800 Cast is the built-in wireless screen sharing receiver app that allows users to cast in their presentation content, including mirroring screen content, images, videos, and audio. Before using the CDE9800 Cast function, please note that a proper network infrastructure setting is required.
  • Page 59: Cast Sender From Windows-Based Devices, Macbook, And Chrome Devices

    Cast Sender from Windows-based Devices, Macbook, and Chrome devices. Mac, Windows, Chrome Devices: 1. Make sure your device is connected to the same network as the CDE9800. 2. Visit the address that is shown on the CDE9800 to download the application. 3.
  • Page 60: Cast Sender From Mobile Devices: Ios-Based (Iphone, Ipad) And Android Os Based Phone/Tablet

    Cast Sender from Mobile DevicesE iNS-based (iPhone, iPad) and Android NS based phone/tablet. Android: 1. Make sure your device is connected to the same network as the CDE9800. 2. Scan the QR Code that is shown on the CDE9800, or key in the web address provided, to download the application.
  • Page 61: Cast Out From A Mobile Device That Supports Annotation

    Cast Nut from a Mobile Device that Supports Annotati on Item Description Toggle Click to hide or display tool bar Home Click to return to home interface Return Click to return to previous operation interface Folder Click to view or open mobile device internal file Screen Click to share screen sharing...
  • Page 62: Vsweeper

    vSweeper Select the icon to clear unnecessary data and unwanted files. Advanced Settings can also be customized to the user’s needs. 62 62...
  • Page 63: Chromium

    Chromium Web browser for surfing the Internet. WPS Nffice Create, edit, and view Documents, Memos, Presentations, and Spreadsheets. 63 63...
  • Page 64: Folders

    Folders 1. File Type Filter 2. Storage Location 3. File Browser 4. Next Page 5. Long press on a file or folder to: copy, delete, cut, or rename it. 6. Add a new folder 7. Exit the file manager. 64 64...
  • Page 65: Rs-232 Protocol

    RS-232 Protocol This document describes the hardware interface spec and software protocols of RS- 232 interface communication between ViewSonic LFD and PC or other control units with RS-232 protocol. The protocol contains three command sections: • Set-Function • Get-Function • Remote control pass-through mode NOTE: Below, “PC”...
  • Page 66: Lan Hardware Specification

    LA Hardware Specification ViewSonic LFD communcation port on the rear side: 1. Connector type: 8P8C RJ45 2. Pin Assignment: Pin # Signal Remark Output from Display Output from Display Input to Display BI_D3+ For 1G case BI_D3- For 1G case...
  • Page 67: Protocol

    Protocol Set-Function Listing The PC can control the Display for specific actions. The Set-Function command allows you to control the Display behavior at a remote site through the RS-232 port. The Set-Function packet format consists of 9 bytes. Set-Function DescriptionE Length: Total Byte of Message excluding “CR”...
  • Page 68 Txample 1E Set Brightness as 76 for Display (#02) and this command is valid Send (Hex Format) Name Length Command Type Command Value1 Value2 Value3 0x38 0x30 0x73 0x24 0x30 0x37 0x36 0x0D 0x32 Reply (Hex Format) Name Length Command Type 0x34 0x30 0x2B...
  • Page 69 Set-Function Oable A. Basic Function Set Function Length ID Command Command Value Range Comments Type (ASCII) Code Code (Three ASCII (ASCII) (Hex) bytes) Power on/ off 000: STBY 1. The Power-on (standby) 001: ON via LAN control may works only under specific mode.
  • Page 70 Button lock 000: Unlock *See note in details 001: Lock Menu lock > 000: Unlock *See note in details 001: Lock Number 000~009 *3.1.1 Key Pad 000: UP *3.1.1 001: DOWN 002: LEFT 003: RIGHT 004: ENTER 005: INPUT 006: MENU/(EXIT) 007: EXIT Remote 000: Disable...
  • Page 71: Get-Function Listing

    Net-Function Listing The PC can interrogate the LFD for specific information. The Get-Function packet format consists of 9 bytes which is similar to the Set-Function packet structure. Note that the “Value” byte is always = 000. Net-Function DescriptionE Length: Total Byte of Message excluding “CR”. TV/DS ID Identification for each of TV/DS (01~98;...
  • Page 72 Example 1: Get Brightness from TV-05 and this command is valid. The Brightness value is 67. Send (Hex Format) Name Length Command Type Command Value1 Value2 Value3 0x38 0x30 0x67 0x62 0x30 0x30 0x30 0x0D 0x35 Reply (Hex Format) Name Length Command Type Command Value1 Value2 Value3 0x38 0x30...
  • Page 73 Net-Function Oable A. Basic Function Net Function Length ID Command Command Response Comments Range Type (ASCII) Code Code (Three ASCII (ASCII) (Hex) bytes) Get-Brightness 000 ~ 100 000 ~ 100 1. For Android Get-Backlight *3.2.0 platform whose main mode is controlled by backlight and the other sources are controlled by bright-...
  • Page 74 Get-MAC address (for the model with LAN) Reply in new 32-byte format *3.2.0 Get-IP address (for the model with *3.2.0 LAN) Reply in new 32-byte format*3.2.0 Get-Serial number Reply in new 32-byte *3.2.0 format *3.2.0 Get-FW version Reply in new 32-byte *3.2.0 format *3.2.0 NOTE:...
  • Page 75 6. Get FW version example Assumed the FW version is 3.02.001 Send: 0x 38 30 31 67 38 30 30 30 0D (Get FW version) Reply: 0x 32 30 31 72 38 33 2E 30 32 2E 30 30 31 00 00…00 00 0D...
  • Page 76: Remote Control Pass-Through Mode

    Remote Control Pass-through Mode When the PC sets the Display to Remote Control Pass through mode, the Display shall send a 7-byte packet (followed by “CR”) in response to remote control unit (RCU) button activation. In this mode the remote control shall have no effect on the Display function.
  • Page 77 VOLUME DOWN (-) MUTE CHANNEL/PAGE UP (+)/ BRIGHTNESS+ CHANNEL/PAGE DOWN (-)/ BRIGHTNESS- POWER SOURCES (INPUTS) SLEEP MENU DOWN LEFT (-) RIGHT (+) OK (ENTER, SET) EXIT (F1) ■ GREEN (F2) ■ NOTE: This IR-pass-through code is different from the RCU key code. Special control sequence for POWER key under IR-pass through mode.
  • Page 78 2-3. When SET-POWER LOCK is enabled, the Display will not respond to POWER key pressing. The VOLUME UP and VOLUME DOWN code will repeatedly output when you press and hold the keys.
  • Page 79: Appendix

    Appendix Specifications Item Category Specifications Model CDE9800 Screen Size 98” Input Signal 1 x VGA 2 x HDMI 2.0 (4K@60Hz) 1 x DisplayPort 1.2 1 x PC audio 1 x RJ45 Output Signal 1 x HDMI 2.0 (1920 x 1080/3840 x 2160) 1 x Earphone Out 1 x SPDIF Speaker Output...
  • Page 80: Display Modes

    Display Modes VGA Mode Resolution Refresh Rate (@) 640 x 480 60Hz, 72Hz, 75Hz 720 x 400 70Hz 800 x 600 56Hz, 60Hz, 72Hz, 75Hz 1024 x 768 60Hz, 70Hz, 75Hz 1152 x 864 60Hz, 75Hz 1280 x 768 60Hz, 75Hz 1280 x 960 60Hz 1280 x 1024...
  • Page 81: Displayport (Dp) Mode

    DisplayPort (DP) Mode Resolution Refresh Rate (@) 640 x 480 60Hz, 72Hz 720 x 400 70Hz 800 x 600 60Hz, 72Hz 1024 x 768 60Hz, 70Hz, 75Hz 1280 x 800 60Hz 1280 x 1024 60Hz 1360 x 768 60Hz 1440 x 900 60Hz 1680 x 1050 60Hz...
  • Page 82: Troubleshooting

    Oroubleshooting This section describes some common problems that you may experience when using the CDE9800. Problem or Issue Possible Solutions Remote Control is not 1. Check whether something is obstructing the display’s working remote control receiver. 2. Check whether the batteries in the remote control are installed correctly.
  • Page 83 Video Not Working Properly Problem or Issue Possible Solutions 1. Check the Power status. No picture/ No sound 2. Check the signal cable. 3. Check that the internal PC is installed correctly. 1. Check the signal cable. Picture is unclear or cuts in and out 2.
  • Page 84: Maintenance

    Some chemical cleaners have been reported to damage the screen and/or case of the device. • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners. NOTE: If condensation appears between the glass and the panel, keep the...
  • Page 85: Regulatory And Service Information

    Regulatory and Service Informati on Compliance Informati on This secti on addresses all connected requirements and statements regarding regulati ons. Confi rmed corresponding applicati ons shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operati on is subject to the following two conditi ons: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operati on.
  • Page 86: Declaration Of Rohs2 Compliance

    Ohe following informati on is only for TU-member statesE The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.
  • Page 87: Indian Restriction Of Hazardous Substances

    Schedule 2 of the Rule. Product Disposal at End of Product Life ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic®...
  • Page 88: Copyright Information

    VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA. Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.
  • Page 89: Customer Service

    For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product’s serial number. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia Bangladesh www.viewsonic.com/au/ www.viewsonic.com/bd/ 中国 (China) www.viewsonic.com.cn www.viewsonic.com/hk/ 香港 (繁體中文) Hong Kong (English) India www.viewsonic.com/hk-en/ www.viewsonic.com/in/...
  • Page 90: Limited Warranty

    ViewSonic® Commercial Display What the warranty covers: ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product.
  • Page 91 (e) the serial number of the product. • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®. • For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®. Limitation of implied warrantiesE...
  • Page 92 Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of...
  • Page 93: Mexico Limited Warranty

    If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components &...
  • Page 94 Exclusion of damages: ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages...
  • Page 95 Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Villahermosa: Distribuciones y Servicios Computacionales SA de CV.
  • Page 96 C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Process Color Pantone Black C Spot Color Pantone 187 C Spot Color...

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