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Troubleshooting
Symptom
●Is the battery pack charged?
Cannot turn on
●Did you hold down S for at least
power.
●Is power turned on?
●Is
●Is your hand or a metal object
Cannot make calls.
●Did you enter the phone number
●Is Emission OFF set?
●Is
Cannot receive calls.
●Is power turned on?
●Is Emission OFF set?
No response when a
●Is power turned on?
key is pressed.
No response when a
●Is
side key is pressed.
●Is there enough power left in the
A warning tone sounds
and power turns off.
Calls are answered
●Is voice memo turned on?
automatically.
Cannot hear the
●Is the earpiece volume level too
other party.
When making a call,
●Is
a beeping sound is
heard from the
earpiece and a
connection cannot
●Is the wireless line congested or is
be established.
●Is manner mode turned on?
The incoming LED
flashes but the ring
●Is
tone does not play.
●Is the cell phone inserted in the
Cannot charge the
●Are the plug and connector of the
battery pack.
When the camera
●Is a finger or other object covering
function is started, no
subject is displayed.
Check
one second?
(out of range indicator)
displayed?
covering the area around the built-in
antenna?
starting with the area code?
(out of range indicator)
displayed?
(side key lock indicator)
displayed?
battery pack?
low?
(out of range indicator)
displayed? Or are you in a location
where the signal is too weak?
the phone you are calling busy?
(silent indicator) displayed on
the standby screen?
desktop holder properly?
common AC adapter 01 (sold
separately) inserted properly?
the camera (lens)?
Measure
Charge the battery pack.
Hold down S for at least one second.
Hold down S for at least one second.
Move to a location where
of range indicator) is no longer
displayed, and try again.
Make sure your fingers or any other
part of your hand or a metal object
is not touching or covering the area
around the built-in antenna.
When making a call to a phone
other than a cell phone, you need
to enter the area code first even if
you are inside the same area.
Cancel Emission OFF.
Move to a location where
of range indicator) is no longer
displayed.
Hold down S for at least one second.
Cancel Emission OFF.
Hold down S for at least one second.
Press @ for at least one second
to unlock the side keys.
Charge the battery pack.
Hold down R for at least one
second to turn off voice memo.
During a call, press A to
increase the earpiece volume.
Move to a location where
of range indicator) is no longer
displayed.
End the call and try again later.
Hold down V for at least one
second to turn off manner mode.
Increase the volume of the
incoming call ring tone.
Insert the cell phone in the desktop
holder properly.
Confirm the position of the camera
(lens).
Reference
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