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Sony WF-1000XM3 Service Manual
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Sony WF-1000XM3 Service Manual

Wireless noise canceling stereo headset with charging case
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2020/04/03 06:12:21 (GMT+09:00)
SERVICE MANUAL
Conditions of Use:
(1)
Please use this information only for the purpose of performing repair, maintenance and/or confi guration services of the Sony products (hereinafter the "Repair services") under the ser-
vice agreement entered into with the Sony group company (hereinafter the "Service agreement"). Using this information for any purpose other than the purpose described foregoing is
forbidden.
(2)
Only the Authorized Servicer's offi cers, employees or subcontractors (including their offi cers and employees) whose duties justify a need-to-know and who have agreed to hold
confi dential this information (collectively hereinafter the "Permitted users") are permitted to access and use this information. To disclose or disseminate to any person other than the
Permitted users is forbidden.
(3)
Destroy or erase any and all portion of this information promptly in an irrecoverable and secure fashion after achieving the purpose described in Section (1) above.
(4)
Do not copy, replicate, reproduce, alter, translate, transmit, sell, lease, or distribute this information in whole or in part without the prior written permission of the author.
(Notwithstanding foregoing, it is permitted to copy and distribute this information to the Permitted users.)
(5)
Please notify immediately any leakage, loss, theft, misappropriation, or other misuse of this information by e-mail to the following address:
somk-gcs-tissnexim-adm@jp.sony.com
(6)
In addition to the above, the terms and conditions of the Service agreement shall be applied to using this information.
Revision of Information:
This information may be changed or updated at any time without any prior notice. Please confi rm that this information is up-to-date before using it.
CAUTION
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type.
注意
如果电池更换不当会有爆炸危险
只能用同样类型或等效类型的电池来更换
Sony CONFIDENTIAL
For Authorized Servicer
9-896-595-01
2019F33-1
©
2019.06
Sony Home Entertainment &
Sound Products Inc.
WF-1000XM3
BC-WF1000XM3/WF-1000XM3L/1000XM3R
IMPORTANT NOTE:
WF-1000XM3 sold in Korea and Taiwan area are replaced rather
than repaired.
For Korea and Taiwan area, refer to the separately issued service
manual dedicated for the Korean and Taiwan area models.
Information on Korean and Taiwan area models are not included
in this service manual.
SYS SET

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Summary of Contents for Sony WF-1000XM3

  • Page 1 Conditions of Use: Please use this information only for the purpose of performing repair, maintenance and/or confi guration services of the Sony products (hereinafter the “Repair services”) under the ser- vice agreement entered into with the Sony group company (hereinafter the “Service agreement”). Using this information for any purpose other than the purpose described foregoing is forbidden.
  • Page 2 PX Model Photo: Headset (L-ch) IMPORTANT NOTE: WF-1000XM3 sold in Korea and Taiwan area are replaced rather than repaired. For Korea and Taiwan area, refer to the separately issued service • All of the units included in the WF-1000XM3 (WF- manual dedicated for the Korean and Taiwan area models.

  • Page 3: Table Of Contents

    2020/04/03 06:12:21 (GMT+09:00) WF-1000XM3 Sony CONFIDENTIAL For Authorized Servicer TABLE OF CONTENTS Trademarks Apple, tere SERVICING NOTES ..........DISASSEMBLY 2-1. Disassembly Flow .............. 19 2-2. Ornament Hinge Assy ............19 2-3. Case Inner Block ..............20 2-4. Indicator LED ..............21 tere 2-5.

  • Page 4: Servicing Notes

    : Russian (CIS area: Except for Moldova) model IMPORTANT NOTE: AEP, UK WF-1000XM3 sold in Korea and Taiwan area are replaced rather than repaired. For Korea and Taiwan area, refer to the separately issued service manual dedicated for the Korean and Taiwan area models.
  • Page 5 Note: The model name of the charging case is written as “BC-WF1000XM3” remove it. only for AEP, UK and CH models. Other destination models are written as “WF-1000XM3”. blue blue Left side headset...
  • Page 6 2020/04/03 06:12:21 (GMT+09:00) WF-1000XM3 Sony CONFIDENTIAL For Authorized Servicer 4. Attach the left and right headset to your ears. Then the audio RESETTING METHOD playback from the NFC compatible device, and check that the If this unit does not operate properly, perform the reset.
  • Page 7 fl ashing to 4 times of blue fl ashing, and when the indicator is • Be sure to check that there are no WF-1000XM3 in the surround- turn off, initialization is complete. ings (within about 50 cm). If using WF-1000XM3 in the sur-...
  • Page 8 2020/04/03 06:12:21 (GMT+09:00) WF-1000XM3 Sony CONFIDENTIAL For Authorized Servicer 2. Refer to “2. DISASSEMBLY” on page 19, disassemble the charg- 4. Touch and hold the touch sensor control panel on the left and ing case and replace the inside CASE NFC board with the new right headset simultaneously, and the indicator changes from CASE NFC board and assemble as it was before.
  • Page 9 XM3L, WF-1000XM3R) and charging case, included in the WF- 1000XM3. • Be sure to check that there are no WF-1000XM3 in the surround- ings (within about 50 cm). If using WF-1000XM3 in the sur- roundings (within about 50 cm), it may connect to another WF-...
  • Page 10 XM3L, WF-1000XM3R) and charging case, included in the WF- 1000XM3. • Be sure to check that there are no WF-1000XM3 in the surround- ings (within about 50 cm). If using WF-1000XM3 in the sur- roundings (within about 50 cm), it may connect to another WF- 1000XM3.
  • Page 11 Use of not specifi ed NFC Tag Data Writing Application is delete the device (WF-1000XM3). strictly prohibited. Note 9: When another WF-1000XM3 is connected to the PC by Bluetooth connection, a new device (WF-1000XM3) will be added. If there are plural devices (WF-1000XM3), you may errone- 1.
  • Page 12 2020/04/03 06:12:21 (GMT+09:00) WF-1000XM3 Sony CONFIDENTIAL For Authorized Servicer 7. When tapping the “Settings” → “Security” on the screen of the Procedure: smartphone, and uncheck the “Unknown sources” checkbox. 1. Prepare the NFC Tag Data Writing Application on the PC. Note 1: Be absolutely sure that the NFC Tag Data Writing Application sup- (The fi...
  • Page 13 2020/04/03 06:12:21 (GMT+09:00) WF-1000XM3 Sony CONFIDENTIAL For Authorized Servicer 2. Writing the NFC Tag Data 5. Tap the “List” button and select the model name of the applica- ble to this unit from the list, or tap the “Bluetooth Local Name” Write NFC tag data (Bluetooth information) to the CASE NFC board to input the model name with the keyboard on the smartphone.
  • Page 14 2020/04/03 06:12:21 (GMT+09:00) WF-1000XM3 Sony CONFIDENTIAL For Authorized Servicer 8. In the state of step 7, touch the N-mark part of the smartphone to 13. Tap the “Write” button. the N-mark part of the charging case. Note 3: Be sure to touch the new charging case of repair parts. If you touch the charging case other than the one for repair, such as the charging case before replacement, an error will be displayed in the next step.
  • Page 15 2020/04/03 06:12:21 (GMT+09:00) WF-1000XM3 Sony CONFIDENTIAL For Authorized Servicer 16. Check that “Success!” is displayed on the screen of the smart- 21. Check the operation of connecting smartphone and this unit with phone and tap “OK” button. NFC function. (Refer to “OPERATION CHECK OF THE NFC FUNCTION AFTER COMPLETING THE REPAIRS”...
  • Page 16 2020/04/03 06:12:21 (GMT+09:00) WF-1000XM3 Sony CONFIDENTIAL For Authorized Servicer 3. Error Display 3. If “Error” is displayed again in step 9 or step 16 of “2. Writing the NFC Tag Data” on page 14, after tapping “OK” button on When the writing of the NFC tag data has failed, “Error” is dis- “Error”...
  • Page 17 Device and Printers” in this order, right click the icon showing the • NFC compatible smartphone that installed the NFC Tag Data model name (WF-1000XM3) of this unit and open its “Properties”. Writing Application Note 4: Check the device name carefully so as not to confuse Bluetooth address with other devices.
  • Page 18 “Remove device” from the displayed menu and delete the device (WF-1000XM3). Note 6: When another WF-1000XM3 is connected to the PC by Bluetooth – Continued on upper right – connection, a new device (WF-1000XM3) will be added.

  • Page 19: Disassembly

    2020/04/03 06:12:21 (GMT+09:00) WF-1000XM3 Sony CONFIDENTIAL SECTION 2 For Authorized Servicer DISASSEMBLY • This set can be disassembled in the order shown below. 2-1. DISASSEMBLY FLOW Note: It is necessary to disassemble the charging case only when repairing and replacing the left side headset (WF-1000XM3L).

  • Page 20: Case Inner Block

    2020/04/03 06:12:21 (GMT+09:00) WF-1000XM3 Sony CONFIDENTIAL For Authorized Servicer 2-3. CASE INNER BLOCK 1 Insert the jig into the space top side 3 Open the lid. and remove the two claws. Note 1: When using a jig, please work carefully so as not to damage rear side the case outer and lid.

  • Page 21: Indicator Led

    2020/04/03 06:12:21 (GMT+09:00) WF-1000XM3 Sony CONFIDENTIAL For Authorized Servicer 2-4. INDICATOR LED top side adhesive sheet NFC (adhesive portion) rear side boss 1 Peel the indicator LED off of the adhesive sheet NFC. hole hole hole 2 Draw the indicator 3 indicator LED LED out of the hole.

This manual is also suitable for:

Bc-wf1000xm3Wf-1000xm3lWf-1000xm3r