Zte Quest 5 User Manual
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Zte Quest 5 User Manual

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Z3351S
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Summary of Contents for Zte Quest 5

  • Page 1 Z3351S User Manual...
  • Page 2 About This Manual Thank you for choosing this ZTE mobile device. In order to keep your device in its best condition, please read this manual and keep it for future reference. Copyright Copyright © 2019 ZTE CORPORATION All rights reserved.
  • Page 3 ® The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by ZTE Corporation is under license. microSDHC Logo is a trademark of SD-3C, LLC. Other trademarks and trade names are those of their respective owners.

  • Page 4: Table Of Contents

    Contents Getting Started .............. 9 Getting to Know Your Phone ..............9 Knowing the Keys ..................11 Installing the nano-SIM Card and the microSDHC™ Card .... 12 Installing the Battery (Included) ............14 Charging the Battery ................14 Powering Your Phone On/Off ..............16 Setting Up Your Phone for the First Time ..........
  • Page 5 Using Quick Settings ................. 27 Managing Shortcuts .................. 28 Organizing With Folders ................29 Rearranging the Primary Shortcuts ............. 30 Using App Shortcuts ................. 30 Entering Text ....................31 Opening and Switching Apps ..............35 Connecting to Networks and Devices ..... 36 Connecting to Mobile Networks ............
  • Page 6 Setting a Ringtone for a Contact ............64 Joining Duplicate Contacts ..............65 Separating Contact Information ............65 Web Accounts .............. 66 Adding or Removing Accounts ............. 66 Configuring Account Sync ..............67 Gmail ................68 Setting Up the First Email Account ............68 Checking Your Emails ................
  • Page 7 Changing Browser Settings ..............77 Camera ................78 Capturing a Photo ..................78 Using Manual Camera Mode ..............79 Using Other Camera Modes ..............80 Recording a Video ..................80 Customizing Camera Settings ............... 81 Photos ................83 Opening Gallery ..................83 Sharing Your Photos or Videos ...............
  • Page 8 Battery ......................97 Features ......................97 Display ......................97 Sound ......................98 Storage......................99 Security & Location..................99 Accounts ..................... 102 Accessibility....................102 Google ......................102 System ......................103 Troubleshooting ............105 For Your Safety ............107 General Safety ................... 107 FCC RF Exposure Information (SAR) ..........

  • Page 9: Getting Started

    Getting Started Getting to Know Your Phone Front Indicator camera light Earpiece/ Speaker Volume key Touch screen Power key Microphone...
  • Page 10 Headset jack Back camera Flash Charging/ micro-USB jack...

  • Page 11: Knowing The Keys

    Knowing the Keys Function  Power key Press and hold to power off, restart, turn on or off airplane mode, or toggle sound, silence, and vibration.  Press to turn off or on the screen display. Press or hold either end of the key to turn the Volume key volume up or down.

  • Page 12: Installing The Nano-Sim Card And The Microsdhc™ Card

    Installing the nano-SIM Card and the microSDHC™ Card There is no need to power off the phone before installing or removing the nano-SIM card. The microSDHC card (optional, not included) can be installed and removed while the phone is turned on. When the phone is on, unmount the microSDHC card before removing it (see Using the microSDHC Card as Portable or Device...
  • Page 13 2. Install the nano-SIM card and the microSDHC card as shown. nano-SIM card microSDHC card...

  • Page 14: Installing The Battery (Included)

    Installing the Battery (Included) Power off your phone before removing or replacing the battery. 1. Place your finger into the slot at the bottom of the back cover, and gently lift and remove the cover. 2. Insert the battery by aligning the metal contacts on the battery with the metal contacts in the battery compartment.
  • Page 15 If the battery is low, a pop-up message will appear on the screen. WARNING! Use only ZTE-approved chargers and USB cables. The use of unapproved accessories could damage your phone or cause the battery to explode. 1. Connect the charger adapter to the charging jack. Do not use force.

  • Page 16: Powering Your Phone On/Off

    charging the phone for at least 20 minutes. Contact customer service if you still cannot power on the phone after prolonged charging. Powering Your Phone On/Off  Press and hold the Power key to turn on your phone.  To turn it off, press and hold the Power key to open the options menu.

  • Page 17: Getting To Know The Home Screen

    To unlock the screen and keys: 1. Press the Power key to turn the screen on. 2. Swipe up on the screen. - or - Swipe from to dial a number, or swipe from to open the camera. - or - Touch a notification twice consecutively to open the related app.
  • Page 18 To add a new home screen panel: 1. Touch and hold a shortcut or a folder on the home screen. 2. Drag the item to the right edge of the screen. A new home screen panel is created. 3. Release your finger to put the item on the new panel. To delete a home screen panel: A home screen panel is deleted automatically when you remove all items (shortcuts and folders) from it.

  • Page 19: Personalizing

    Personalizing Changing the System Language 1. Swipe up on the home screen and touch Settings > System > Languages & input > Languages. The first language in the list is the default system language. 2. Touch Add a language and then the language you need. 3.

  • Page 20: Using Do Not Disturb Mode

     Press and hold the Power key and select Ring, Silent, or Vibrate to switch the phone to silent or vibration mode or turn on the sound. Using Do Not Disturb Mode You can limit interruptions with Do not disturb mode. This mode silences your phone so that it doesn’t make sounds or vibrate when you don’t want it to.

  • Page 21: Applying New Wallpapers

     Messages, events & reminders: When Do not disturb is on, messages, reminders, and events will be muted, except for the items you allow.  Duration: Turn off Do not disturb automatically, manually, or set the duration each time you turn on Do not disturb. ...

  • Page 22: Using Night Light

    Using Night Light You can enable Night Light to tint the screen amber for eye care, or set a schedule when Night Light will be turned on. 1. Swipe up on the home screen and touch Settings > Display > Night Light.

  • Page 23: Protecting Your Phone With Screen Locks

    Protecting Your Phone With Screen Locks You can protect your phone by creating a screen lock. When it is enabled, you need to swipe up on the screen, and then draw a pattern or enter a numeric PIN or password to unlock the phone’s screen and keys.

  • Page 24: Protecting Your Phone With Screen Pinning

    NOTE: Remember the pattern, PIN or password you set. Otherwise, you will have to contact the customer service to upgrade the phone software. Protecting Your Phone With Screen Pinning You can use the screen pinning feature to keep an app in view, so others cannot switch to other apps or access your personal information.
  • Page 25 4. If there are many app tabs, swipe up to find on the front-most tab. 5. Touch Unpin the Screen 1. To unpin the screen and return to normal use, touch and hold 2. If screen lock is enabled for screen pinning, swipe up on the lock screen and draw the pattern or enter the PIN/password.

  • Page 26: Knowing The Basics

    Knowing the Basics Phone Status Icons The status bar at the top of the home screen provides phone and service status icons on the right side. Below are some of the icons you may see. 3G connected No signal 4G LTE connected Signal strength Vibration on Airplane mode...

  • Page 27: Notification Icons

    Notification Icons The status bar at the top of the home screen provides notification icons on the left side. Below are some of the icons you may see. New text or MMS New Wi-Fi network message(s) detected New message(s) from Downloading data the Gmail™...

  • Page 28: Managing Shortcuts

    tiles to access more setting options. For example, touch and hold the Wi-Fi tile to open Wi-Fi settings. To customize the Quick Settings panel: You can add, remove or rearrange the tiles on the Quick Settings panel. 1. Open the Quick Settings panel. 2.

  • Page 29: Organizing With Folders

    Remove Shortcuts 1. Touch and hold a shortcut on the home screen. 2. Drag it to to remove it. Organizing With Folders You can create folders on the home screen and add several shortcuts to a folder. You can move or remove folders the same way as moving or removing shortcuts.

  • Page 30: Rearranging The Primary Shortcuts

    Rearranging the Primary Shortcuts The home screen includes a customizable primary shortcuts area at the bottom of all home screens. You can keep up to four items in the primary shortcuts area. Drag shortcuts or folders in or out of the area to rearrange them.

  • Page 31: Entering Text

    NOTE: You can also touch and hold a function from the displayed menu, and drag it to a home screen panel to create a shortcut of the function. Entering Text Enable or Disable Input Methods 1. Swipe up on the home screen and touch Settings > System > Languages &...
  • Page 32 Gboard The Gboard provides a layout similar to a desktop computer keyboard. When screen auto-rotation is enabled, turn the phone sideways and the keyboard will change from portrait to landscape. The landscape keyboard is not supported in all applications.  Touch the alphabetic keys to enter letters.
  • Page 33  Touch to enter emoji or emoticon.  Touch to use Google voice typing.  Touch to access more Gboard functions.  Touch and hold to set up the Gboard. NOTE: The keyboard layout may change in different apps. Glide Typing The Gboard supports the Glide typing feature.
  • Page 34 End of the word Start of the word NOTES:  Touch when you want to. If you want to enter a single letter, go ahead and touch the key.  Lift your finger at the end of the word. A space is added automatically when you begin to input the next word.

  • Page 35: Opening And Switching Apps

    3. You can continue entering text or touch an underlined transcription to change or delete it. NOTE: Say "comma," "period," "question mark," "exclamation mark," or "exclamation point" to enter punctuation. Opening and Switching Apps Open an App 1. Swipe up on the home screen to view apps. 2.

  • Page 36: Connecting To Networks And Devices

    Connecting to Networks and Devices Connecting to Mobile Networks Control Mobile Data Use 1. Swipe up on the home screen and touch Settings > Network & internet > Mobile network. 2. Touch the Mobile data switch to enable or disable mobile data use.

  • Page 37: Connecting To Wi-Fi

    Connecting to Wi-Fi Wi-Fi is a wireless networking technology that can provide Internet access at distances of up to 300 feet (100 meters), depending on the Wi-Fi router and your surroundings. Turn Wi-Fi On and Connect to a Wi-Fi Network 1.
  • Page 38 Add a Wi-Fi Network You can add a Wi-Fi network if the network does not broadcast its name (SSID) or if you are out of range. To connect to a secured network, get the security details from the network's administrator first. 1.

  • Page 39: Using Wi-Fi Direct

    Using Wi-Fi Direct Wi-Fi Direct allows Wi-Fi devices to share files and data directly by connecting to each other without the need for wireless access points (hotspots). To connect to another device via Wi-Fi Direct: 1. Swipe up on the home screen and touch Settings > Network & internet >...
  • Page 40 Pair With Another Bluetooth Device 1. Swipe up on the home screen and touch Settings > Connected devices. 2. Touch Pair new device. Your phone automatically scans for and displays the IDs of all available Bluetooth devices in range. 3. Touch the device you want to pair with. 4.

  • Page 41: Connecting To Your Computer Via Usb

    3. In the device list, touch beside the Bluetooth device you want to forget. 4. Touch FORGET. Connecting to Your Computer via USB You can connect your phone to a computer with a USB cable and transfer music, pictures, and other files in both directions. Your phone stores these files in internal storage or on a removable microSDHC card.

  • Page 42: Using The Microsdhc Card As Portable Or Device Storage

    NOTE: You can also install the driver on the PC by running the executable file in the new CD-ROM drive. Disconnect Your Phone From the Computer To disconnect the phone from the computer, simply unplug the USB cable when you’re finished. Using the microSDHC Card as Portable or Device Storage You can use your microSDHC card as portable storage when there's...
  • Page 43 To remove the microSDHC card from your phone: If you need to remove the microSDHC card as portable storage while the phone is on, you must unmount it first. 1. Swipe up on the home screen and touch Settings > Storage. 2.
  • Page 44 4. Touch FORMAT SD CARD. CAUTION: The formatting procedure erases all the data on the microSDHC card, after which the files CANNOT be retrieved. 5. The phone will prompt you to move your photos, files and other data from the phone to the microSDHC card. Select Move content or Move content later and follow the on-screen instructions to continue.
  • Page 45 2. Touch the card name below Device storage. 3. Touch > Eject. NOTE: Before ejecting the card, ensure that you have moved data and apps to the phone. 4. Touch EJECT. 5. When the screen shows that the card is safely ejected, you can remove it from the phone.

  • Page 46: Phone Calls

    Phone Calls You can place calls from the Phone app, the Contacts app, or other apps that display contact information. Wherever you see a phone number, you can usually touch it to dial. Placing and Ending Calls Place a Call by Dialing 1.

  • Page 47: Answering Or Rejecting Calls

     To redial the last call you made, touch > > > and touch again. End a Call During a call, touch on the screen. Answering or Rejecting Calls Answer a Call When you receive a phone call, swipe up on the screen to answer the call.

  • Page 48: Working With The Call History

    If the screen is unlocked, touch DECLINE to reject the call, or touch MESSAGE to reject the call and select a preset text message or edit one to send to the caller. NOTE: To edit the preset text response from within the Phone app, touch (in the top search field) >...
  • Page 49 3. To add the number to an existing contact, touch Add to a contact and select a contact in the list. To add a new contact, touch Create new contact. Take Other Actions on a Call History Entry 1. Open the call history. 2.

  • Page 50: Using Options During A Call

    Using Options During a Call During a call, you will see a number of on-screen options. Touch an option to select it. NOTE: The call merging and call holding features need network support. Please contact your service provider for more information. ...

  • Page 51: Managing Multi-Party Calls

    Managing Multi-party Calls When the call waiting and three-way call features are available, you can switch between two calls or set up a conference call. NOTE: The call waiting and three-way call features need network support and may result in additional charges. Please contact your service provider for more information.

  • Page 52: Adjusting Your Call Settings

    Set Up a Conference Call With this feature, you can talk to two people at the same time. 1. Place the first call. 2. Once you have established the connection, touch and dial the second number. This puts the first caller on hold. 3.
  • Page 53 Set Sound and Vibration Set the sound and vibration for incoming calls as well as dialpad sounds. 1. Touch > > (in the top search field) > Settings > Sounds and vibration. 2. Touch the option you want to configure. Touch Phone ringtone to select the ringtone for incoming ...
  • Page 54 The 1 key is reserved to speed dial your voicemail. To assign a speed dial key: 1. Touch > > (in the top search field) > Settings > Speed dial. 2. Touch a speed dial entry. 3. Select a number from the contact list. Edit Quick Response to Rejected Callers 1.
  • Page 55 Set Plus Code Dialing Plus Code Dialing allows the phone to automatically dial the international access code for your location when you touch and hold the 0 key in the dialpad. To activate Plus Code Dialing: 1. Touch > > (in the top search field) >...
  • Page 56 NOTE: To unblock a number, touch on its right and touch UNBLOCK. Set Voicemail 1. Touch > > (in the top search field) > Settings. 2. Touch Voicemail to configure the voicemail options including voicemail service provider, number and notifications. Set TTY Mode Your phone is a TTY compatible device.
  • Page 57 Set Hearing Aids Your phone supports Hearing Aid Compatibility (HAC) function. When you turn on the hearing aid compatibility and use a hearing aid with a telecoil to answer the phone, it will help you hear more clearly during the phone call. CAUTION: Do not turn on the Hearing aids option unless you use a hearing aid with a telecoil.
  • Page 58 Touch the More options icon.
  • Page 59 Touch Settings.
  • Page 60 4. Touch Accessibility.
  • Page 61 5. Switch on Hearing aids to turn on hearing aid compatibility.

  • Page 62: Contacts

    Contacts You can add contacts on your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing. To see your contacts, swipe up on the home screen and touch Contacts. Adding a New Contact 1.
  • Page 63 Import Contacts From the nano-SIM Card 1. Swipe up on the home screen and touch Contacts. 2. Touch > Settings > Import > Import SIM card. 3. Check the contacts you need and then touch Export Contacts to the nano-SIM Card 1.

  • Page 64: Setting A Ringtone For A Contact

    3. Touch and select the directory in which the vCard file will be saved. Touch > Show internal storage if needed. 4. Edit the file name if needed and touch SAVE to create the file. Share Contacts 1. Swipe up on the home screen and touch Contacts. 2.

  • Page 65: Joining Duplicate Contacts

    Joining Duplicate Contacts As your phone synchronizes with multiple online accounts, you may see duplicate entries for the same contact. You can merge all the separate information of a contact into one entry in the Contacts list. 1. Swipe up on the home screen and touch Contacts. 2.

  • Page 66: Web Accounts

    Web Accounts Adding or Removing Accounts You can add multiple Google accounts and Microsoft Exchange ® ActiveSync accounts. You may also add other kinds of accounts, depending on the apps installed on your phone. Add an Account 1. Swipe up on the home screen and touch Settings > Accounts >...

  • Page 67: Configuring Account Sync

    Configuring Account Sync Configure Auto Sync Setting 1. Swipe up on the home screen and touch Settings > Accounts. 2. Switch Automatically sync data on or off. When automatic sync is turned on, changes you make to  information on your phone or on the web are automatically synced with each other.

  • Page 68: Gmail

    Gmail Swipe up on the home screen and touch Gmail. Use it to read and send emails from Microsoft Exchange ActiveSync, Gmail, Hotmail, ® Yahoo! , and more. Setting Up the First Email Account 1. Swipe up on the home screen and touch Gmail. If it is the first time the app is opened, touch GOT IT.

  • Page 69: Writing And Sending An Email

    Writing and Sending an Email 1. Open your email Inbox and touch 2. Enter a contact name or email address in the To field. Enter a comma, a semi-colon, or a space to separate each recipient. You can also touch >...

  • Page 70: Adding And Editing Email Accounts

    To forward the email, touch or touch next to the  sender and select Forward. 3. Edit your message and touch Mark an Email as Unread You can return a read email to the unread state - for example, to remind yourself to read it again later.

  • Page 71: Changing General Email Settings

    Edit an Email Account You can change a number of settings for an account, including how often you check for email, how you’re notified of new mails, your email signature, and details about the servers the account uses to send and receive mails. 1.

  • Page 72: Messages

    Messages You can use Messages to exchange text messages (SMS), multimedia messages (MMS), and chat messages. Opening the Messages Screen From the home screen, touch The Messages screen opens, where you can create a new message or open an ongoing message thread. ...

  • Page 73: Adding An Attachment

    If you want to send a multimedia message, touch to add pictures, videos, audio, or location information to the message. Adding an Attachment below. 4. Touch NOTES:  If you add two or more recipients, the message may be sent as a group MMS where everyone can reply and see each other’s messages.

  • Page 74: Replying To A Message

    NOTE: You can touch at the corner of an attachment to remove it from the message. Replying to a Message Messages you receive are appended to existing threads of the same number. If the new message comes from a new number, a new thread is created.

  • Page 75: More Message Options

    More Message Options On the Messages screen, touch and hold a thread and the following options are available.  Touch to archive the thread. You can touch > Archived from the Messages screen to find all archived messages.  Touch >...

  • Page 76: Web Browser

    Web Browser Use Chrome to view web pages and search for information. Opening the Browser From the home screen, touch to launch the web browser. The browser also opens when you touch a web link - for example, in an email or a text message.

  • Page 77: Downloading Files

    Switch Between Browser Tabs 1. Touch (the number shows how many tabs you have opened). 2. Swipe vertically to scroll through the list of opened tabs. 3. Touch the listing of the tab you want to open. NOTE: Swipe a listing horizontally or touch its to close the tab.

  • Page 78: Camera

    Camera Capturing a Photo 1. From the home screen, touch 2. Aim the camera at the subject and make any necessary adjustment. PHOTO (auto camera) mode is used by default. 3. Touch the area where you want the camera to meter the exposure.

  • Page 79: Using Manual Camera Mode

    Number Function View pictures and videos you have taken. Capture a picture. Switch among the default PHOTO mode, VIDEO mode, or other modes. Switch between the front and back cameras. WARNING! Keep a safe distance when using the flash. Do not point the flash towards the eyes of people or animals.

  • Page 80: Using Other Camera Modes

    Touch the camera option icons and use the slider to adjust  them, including ISO, exposure, white balance, and interval for time-lapse pictures. 3. Touch to take the photo. Using Other Camera Modes Besides capturing photos and videos in the traditional way, your Camera app offers other powerful and interesting camera modes.

  • Page 81: Customizing Camera Settings

    NOTE: To capture time-lapse video, touch MORE > TIMELAPSE and slide the time bar to select recording speed. Touch to start recording to stop. Customizing Camera Settings Before capturing a photo or a video, you can touch to open the following options.
  • Page 82  Shutter tone: Turn on or off the shutter tone.  Geo-tagging: Select whether to store the location information in your captured photos and videos.  Volume key: Use the Volume key as the shutter button or to zoom in and out. ...

  • Page 83: Photos

    Photos Opening Gallery Swipe up on the home screen and touch Photos to view your pictures and videos. You'll see all the photos and videos on your phone and—if you have turned on “back up & sync”—anything else synced to your Google Photos library. Sharing Your Photos or Videos 1.

  • Page 84: Working With Pictures

    Working With Pictures Touch a picture in an album to view the picture in full screen. When viewing a picture in full screen, the following features are available.  Swipe horizontally to see more pictures or videos.  Pinch a picture or video to make it smaller. You'll then see a filmstrip-style view of all your pictures and videos in a row.
  • Page 85  Double-tap the picture, or pinch two fingers together or spread them apart to zoom out or in.  Touch to share, edit, delete the picture, or check file information.  Touch to select device for Chromecast.  Touch to browse images and videos in the folder as a slideshow, set the picture as wallpaper or contact photo, print the picture wirelessly, or delete it permanently from your device.

  • Page 86: Play Music

    Play Music Playing Your Music Play Music supports a wide variety of audio formats, so it can play music you purchase from online stores, music you copy from your CD collection, and so on. 1. Swipe up from the home screen and touch Play Music > >...
  • Page 87  Touch a playlist to view its content. You can then touch next to a song > Remove from playlist to remove the song from the playlist. NOTE: Automatically generated playlists cannot be edited or deleted.

  • Page 88: More Apps

    More Apps Calculator Swipe up on the home screen and touch Calculator to use the phone’s built-in calculator. You can calculate both basic and advanced mathematical equations. NOTE: To see more calculator options, swipe left while holding the phone in portrait view or turn the phone to landscape view.

  • Page 89: Google Apps

    NOTES:  To enable or disable existing alarms directly, touch the switches on the right side.  Touch > Settings and set more alarm options in the Alarms section. Check World Time 1. Open the Clock app and touch 2. World time lets you check local times for cities around the world. Touch to add a new city.
  • Page 90  Chrome: Use the Chrome app to browse the Internet and get your bookmarks, browsing history, and more synced with your Google account.  Files: Browse files, free up phone space, and share files without Internet securely to nearby friends. ...

  • Page 91: Settings

    Settings Swipe up on the home screen and touch Settings. The Settings app contains most of the tools for customizing and configuring your phone. In some menus, you may need to touch Advanced to get all the options. Network & Internet Wi-Fi Open Settings and touch Network &...
  • Page 92 NOTE: VoLTE needs network support. Please contact your service provider for more information. Data Usage Open Settings and touch Network & internet > Data usage to check and manage mobile data use. You can view Wi-Fi data usage as well. ...
  • Page 93 Airplane Mode Open Settings and touch Network & internet > Airplane mode to turn airplane mode on or off. All the phone’s radios that transmit voice or data are turned off when airplane mode is on. Call Settings Open Settings and touch Network & internet > Call settings to configure calling options.

  • Page 94: Connected Devices

    Connected Devices Bluetooth Connection Open Settings and touch Connected devices > preferences > Bluetooth. Turn Bluetooth on or off and configure your Bluetooth connections. See Connecting to Bluetooth Devices. Printing Connection Open Settings and touch Connected devices > preferences > Printing to use the default printing service or other printer plug-ins installed from the Google Play Store or your printer manufacturer.

  • Page 95: Apps & Notifications

    Apps & Notifications App Info Open Settings and touch Apps & notifications > App info to see all apps installed on your phone and manage them. Touch an app to see its information. The following options may be available:  FORCE STOP: Stop the app.
  • Page 96 NOTE: Not all options are available for the apps. Some apps may have more options. Notifications Open Settings and touch Apps & notifications > Notifications to manage app notifications.  On lock screen: Select the notification content to be displayed on the lock screen.

  • Page 97: Battery

    App Permissions Open Settings and touch Apps & notifications > App permissions to check what apps have been allowed to access certain permissions. You can also change the app permissions. WARNING! Changing the app permissions may result in the app not working correctly or as originally intended.

  • Page 98: Sound

     Brightness level: Set the brightness of the display.  Night Light: Enable Night Light to tint the screen amber for eye care, or set a schedule when Night Light will be turned on. See Using Night Light.  Adaptive brightness: Automatically adjust screen brightness. ...

  • Page 99: Storage

    Storage Open Settings and touch Storage to view the memory information of the internal phone storage and the microSDHC card (if one is installed).  Saving location: Touch Phone or SD card to select the default location for new data, such as photos captured and voice recorded.
  • Page 100  Find My Device: Use Find My Device to locate, lock, or wipe your lost device remotely. The lost device must be signed in to a Google account.  Security update: Check for security update of your system.  Screen lock: Secure your phone and personal information with a screen lock.
  • Page 101  Location: Manage location services, which help your phone and apps determine your location. To use location-related applications, such as finding your location on Google Maps, you must have location services enabled on your phone.  Show passwords: Display passwords as you enter them. ...

  • Page 102: Accounts

    Clear credentials: Delete all certificates.   Trust agents: View or deactivate trust agents.  Screen pinning: Keep a screen of your choice in view so that others cannot switch apps and access personal information. See Protecting Your Phone With Screen Pinning.

  • Page 103: System

    System Languages & Input Open Settings and touch System > Languages & input to configure options related to system language, input methods, speech input and output as well as mouse/trackpad input.  Languages: Select a language for your system.  Virtual keyboard: Configure on-screen text input methods.
  • Page 104 Date & Time Open Settings and touch System > Date & time to set date, time, time zone, and the time format. You can also use network-provided data. Backup Open Settings and touch System > Backup to manage data backup options.

  • Page 105: Troubleshooting

    Troubleshooting If you encounter problems while using the phone, or if it performs abnormally, you can refer to the solutions below. If your particular problem cannot be resolved using the information, contact the dealer where you purchased the phone. Problem: Phone freezes/operation is unstable. Solution: Turn the phone on again.
  • Page 106 Solution 3: Is the phone in airplane mode? To check that airplane mode is canceled, open the Settings app, touch Network & internet, and check the Airplane mode switch. Solution 4: Is data communication disabled? To check that data communication is enabled, open the Settings app, touch Network &...

  • Page 107: For Your Safety

    For Your Safety General Safety Don’t make or receive handheld calls while Don’t use at gas stations. driving. Never text while driving. Keep your phone at Your phone may least 15 mm away from produce a bright or your body while flashing light.

  • Page 108: Fcc Rf Exposure Information (Sar)

    Keep away from Avoid contact with pacemakers and other liquids. Keep your phone electronic medical dry. devices. Turn off when asked to Do not attempt to in hospitals and disassemble your phone. medical facilities. Turn off when told to Only use approved on aircraft and at accessories.
  • Page 109 be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. The exposure standard for wireless devices employing a unit of measurement is known as the Specific Absorption Rate, or SAR.

  • Page 110: Fcc Regulations

    separation of 0.6 inches (15 mm) between this device and your body. RF exposure compliance with any body-worn accessory that contains metal was not tested and certified, and use of such body-worn accessory should be avoided. FCC Regulations This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause...

  • Page 111: Hearing Aid Compatibility (Hac) Regulations For Mobile Phones

     Consult the dealer or an experienced radio/TV technician for help. CAUTION: Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
  • Page 112 These ratings are not guaranteed. Results will vary, depending on the level of immunity of your hearing device and the degree of your hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs.

  • Page 113: Ctia Requirements

    For additional information about the FCC’s actions with regard to hearing aid compatible wireless devices and other steps the FCC has taken to ensure that individuals with disabilities have access to telecommunications services, please go to www.fcc.gov/cgb/dro. CTIA Requirements  Do not disassemble or open, crush, bend or deform, puncture or shred the battery.

  • Page 114: Distractions

     Battery usage by children should be supervised.  Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection. ...

  • Page 115: Product Handling

    Product Handling General Statement on Handling and Use You alone are responsible for how you use your phone and any consequences of its use. You must always switch off your phone wherever the use of a phone is prohibited. Use of your phone is subject to safety measures designed to protect users and their environment.
  • Page 116 Do not carry your phone in your back pocket as it could break when you sit down. Battery Safety  Using ZTE-unapproved or incompatible battery, charger or power adapter may damage your device, shorten its lifespan or cause a fire, explosion or other hazards. ...
  • Page 117  If the battery damages or shows signs of swelling or leakage, please stop use immediately and contact ZTE or ZTE authorized service provider for replacement.  Return the worn-out battery to the provider or put it in the designated recycle place.
  • Page 118 Demagnetization To avoid the risk of demagnetization, do not allow electronic devices or magnetic media close to your phone for a long time. Electrostatic Discharge (ESD) Do not touch the metal connectors on the nano-SIM card and the microSDHC card. Antenna Do not touch the antenna unnecessarily.
  • Page 119 occurrences, please consult a physician. To reduce the risk of blackouts or seizures, use your phone in a well-lit room and take frequent breaks. Repetitive Strain Injuries To minimize the risk of Repetitive Strain Injury (RSI) when texting or playing games with your phone: ...

  • Page 120: Electrical Safety

    Phone Heating Your phone may become warm during charging and during normal use. Electrical Safety Accessories Use only approved accessories. Do not connect with incompatible products or accessories. Take care not to touch or allow metal objects, such as coins or key rings, to contact or short-circuit the charging jack.

  • Page 121: Radio Frequency Interference

    Radio Frequency Interference General Statement on Interference Care must be taken when using your phone in close proximity to personal medical devices, such as pacemakers and hearing aids. Please consult your doctor and the device manufacturers to determine if the operation of your phone may interfere with the operation of your medical devices.

  • Page 122: Explosive Environments

    Medical Equipment Turn off your wireless device when you are requested to do so in hospitals, clinics or healthcare facilities. These requests are designed to prevent possible interference with sensitive medical equipment. Aircraft Turn off your wireless device whenever you are instructed to do so by airport or airline staff.
  • Page 123 Blasting Caps and Areas Power off your mobile phone or wireless device when in a blasting area or in areas where signs are posted to power off “two-way radios” or “electronic devices” to avoid interfering with blasting operations.

This manual is also suitable for:

Z3351s

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