Dell Vostro 5090 Service Manual
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Dell Vostro 5090 Service Manual

Dell Vostro 5090 Service Manual

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Dell Vostro 5090
Service Manual
Regulatory Model: P80G
Regulatory Type: P80F003

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Summary of Contents for Dell Vostro 5090

  • Page 1 Dell Vostro 5090 Service Manual Regulatory Model: P80G Regulatory Type: P80F003...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents 1 Working on your computer......................5 Safety instructions................................5 Before working inside your computer........................... 5 Electrostatic discharge—ESD protection........................6 ESD field service kit ................................6 Transporting sensitive components..........................7 After working inside your computer..........................7 2 Disassembly and reassembly......................9 Recommended tools................................9 Screw size list..................................
  • Page 4 System and setup password..............................65 Assigning a system setup password........................... 66 Deleting or changing an existing system setup password..................66 4 Troubleshooting......................... 68 Enhanced Pre-Boot System Assessment (ePSA) diagnostics..................68 Running the ePSA diagnostics.............................68 WiFi power cycle................................. 68 5 Getting help..........................70 Contacting Dell..................................70 Contents...

  • Page 5: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 6: Electrostatic Discharge-Esd Protection

    Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.

  • Page 7: Transporting Sensitive Components

    Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.
  • Page 8 CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 2. Connect your computer and all attached devices to their electrical outlets. 3. Turn on your computer. 4. If required, verify that the computer works correctly by running ePSA diagnostics. Working on your computer...

  • Page 9: Disassembly And Reassembly

    • Plastic scribe • T-30 torx screwdriver NOTE: The #0 screw driver is for screws 0-1 and the #1 screw driver is for screws 2-4 Screw size list Table 1. Vostro 5090 Component Screw type Quantity Image Color Right-side cover...

  • Page 10: Side Cover

    Side cover Removing the right-side cover Prerequisites 1. Follow the procedure in Before working inside your computer. About this task The following images indicate the location of the right-side cover and provide a visual representation of the removal procedure. Steps 1.

  • Page 11: Installing The Right-Side Cover

    Installing the right-side cover Prerequisites About this task The following images indicate the location of the right-side cover and provide a visual representation of the installation procedure. Disassembly and reassembly...

  • Page 12: Front Bezel

    Steps 1. Align the tabs on the right-side cover with the slots on the chassis and slide it towards the front of the computer. 2. Replace the two screws (6-32) that secure the right-side cover to the chassis. Next steps 1.

  • Page 13: Installing The Front Bezel

    Steps 1. Place the computer in an upright position. 2. Gently pry and release the front-cover tabs sequentially from the top. 3. Move the front cover outward from the chassis. 4. Disconnect the front-LED cable from the connector on the front cover. Installing the front bezel Prerequisites About this task...

  • Page 14: Optical Drive

    Steps 1. Place the computer in an upright position. 2. Align the front-cover tabs with the slots on the chassis. 3. Move the front cover towards the chassis and snap it into place. Next steps 1. Install the right-side cover. 2.

  • Page 15: Installing The Optical Drive

    Steps 1. Lay the computer on the right side. 2. Disconnect the data and power cables from the optical drive. 3. Push the securing tab to release the optical drive from the chassis. 4. Slide and remove the optical drive from the slot. Installing the Optical drive Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 16: Memory Modules

    Steps 1. Insert the optical drive into the slot. 2. Align the optical drive assembly with the tabs on the chassis. 3. Route the power cable and data cable through the routing guides and connect the cables to the optical drive. Next steps 1.

  • Page 17: Installing The Memory Modules

    About this task The following images indicate the location of the memory modules and provide a visual representation of the removal procedure. Steps 1. Lay the chassis on the right side. 2. Use your fingertips to carefully spread apart the securing-clips on each end of the memory-module slot. 3.

  • Page 18: Wlan Card

    Steps 1. Align the notch on the memory module with the tab on the memory-module slot. 2. Insert the memory module into the memory-module connector until the memory module snaps into position and the securing clip locks in place. NOTE: The securing clips return to the locked position.

  • Page 19: Installing The Wireless Card

    Steps 1. Lay the computer on the right side. 2. Remove the single (M2x3) screw that secures the wireless card to the system board. 3. Slide and lift the wireless-card bracket off the wireless card. 4. Disconnect the antenna cables from the wireless card. 5.

  • Page 20: Graphics Card

    Steps 1. Align the notch on the wireless card with the tab on the wireless-card slot. 2. Slide the wireless card at an angle into the wireless-card slot. 3. Connect the antenna cables to the wireless card. 4. Slide and place the wireless-card bracket on the wireless card. 5.

  • Page 21: Installing The Graphics Card

    2. Remove the side cover. About this task The following images indicate the location of the graphics card and provides a visual representation of the removal procedure. Steps 1. Lay the computer on the right side. 2. Locate the graphics card (PCI-Express). 3.
  • Page 22 About this task The following images indicate the location of the graphics card and provides a visual representation of the installation procedure. Steps 1. Align the graphics card with the PCI-Express card connector on the system board. NOTE: To install the NVIDIA GeForce RTX 2080 graphics card, rotate and install the graphics card. 2.

  • Page 23: Hard Disk Drive

    Hard disk drive Removing the 2.5-inch hard drive assembly Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the right-side cover. About this task The following images indicate the location of the 2.5-inch hard drive and provide a visual representation of the removal procedure. Steps 1.

  • Page 24: Installing The 2.5-Inch Hard Drive Assembly

    3. Pry the hard-drive carrier to release the tabs on the assembly from the slots on the hard drive. 4. Slide and remove the hard drive off the hard-drive assembly. NOTE: Note the orientation of the hard drive so that you can replace it correctly. Installing the 2.5-inch hard drive assembly Prerequisites About this task...
  • Page 25 Steps 1. Place the hard drive into the hard-drive carrier and align the tabs on the carrier with the slots on the hard drive. 2. Snap the hard drive into the hard-drive carrier. Disassembly and reassembly...

  • Page 26: Removing The 3.5-Inch Hard Drive

    3. Slide the hard-drive assembly into the hard-drive cage until it snaps into place. 4. Connect the data cable and power cable to the hard drive. Next steps 1. Install the right-side cover. 2. Follow the procedure in After working inside your computer.

  • Page 27: Installing The 3.5-Inch Hard Drive

    Steps 1. Lay the computer on the right side. 2. Disconnect the data and power cables from the hard drive. 3. Remove the cables from the routing guides on the hard-drive assembly. 4. Remove the single (6-32) screw that secures the 3.5-inch hard-drive assembly to the chassis. 5.
  • Page 28 Steps 1. Insert the hard drive into the hard-drive cage. 2. Replace the four (6-32) screws that secure the hard drive to the hard-drive cage. 3. Align the hard-drive assembly with the tabs on the chassis. 4. Using the alignment post, align the screw hole on the hard-drive assembly with the screw hole on the chassis. 5.

  • Page 29: Coin-Cell Battery

    Coin-cell battery Removing the coin-cell battery Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the right-side cover. About this task The following images indicate the location of the coin-cell battery and provide a visual representation of the removal procedure. Steps 1.

  • Page 30: Solid State Drive

    Insert the coin-cell battery into the socket with the positive side (+) labeled facing up and snap the battery in the socket. Next steps 1. Install the right-side cover. 2. Follow the procedure in After working inside your computer. Solid state drive Removing the 2230 solid-state drive/Intel Optane memory module Prerequisites...

  • Page 31: Installing The 2230 Solid-State Drive/Intel Optane Memory Module

    Steps 1. Remove the single (M2x3) screw that secures the 2230 solid-state drive/Intel Optane memory module to the system board. 2. Slide and lift the 2230 solid-state drive/Intel Optane memory module from the M.2 card slot on the system board. Installing the 2230 solid-state drive/Intel Optane memory module Prerequisites...

  • Page 32: Removing The M.2 2280 Solid-State Drive/Intel Optane Memory Module

    Steps 1. Locate the notch on the 2230 solid-state drive/Intel Optane memory module. 2. Align the notch on the 2230 solid-state drive/Intel Optane memory module with the tab on the M.2 card slot. 3. Slide the 2230 solid-state drive/Intel Optane memory module into the M.2 card slot on the system board. 4.

  • Page 33: Installing The M.2 2280 Solid-State Drive/Intel Optane Memory Module

    Steps 1. Remove the single (M2xL3) screw that secures the solid-state drive/Intel Optane memory to the system board. 2. Slide and lift the M.2 2280 solid-state drive/Intel Optane memory from the M.2 card slot on the system board. Installing the M.2 2280 solid-state drive/Intel Optane memory module Prerequisites About this task...

  • Page 34: System Fan

    Steps 1. Locate the notch on the M.2 2280 solid-state drive/Intel Optane memory. 2. Align the notch on the M.2 2280 solid-state drive/Intel Optane memory with the tab on the M.2 card slot. 3. Slide the M.2 2280 solid-state drive/Intel Optane memory into the M.2 card slot on the system board. 4.

  • Page 35: Installing The Chassis Fan

    Steps 1. Lay the computer on the right side. 2. Disconnect the fan cable from the system board. 3. Gently pull the fan tor release it from the rubber grommets. 4. Remove the fan off the chassis. Installing the chassis fan Prerequisites About this task The following images indicate the location of the chassis fan and provide a visual representation of the installation procedure.

  • Page 36: Power Supply Unit

    Steps 1. Align the slots on the fan with the rubber grommets on chassis. 2. Route the rubber grommets through the slots on fan and pull the rubber grommets until the fan snaps into position. 3. Connect the fan cable to the system board. Next steps 1.
  • Page 37 About this task The following images indicate the location of the power-supply unit and provide a visual representation of the removal procedure. Power-supply unit with single connector. Disassembly and reassembly...
  • Page 38 Power-supply unit with dual connector. Disassembly and reassembly...
  • Page 39 Disassembly and reassembly...

  • Page 40: Installing The Power-Supply Unit

    Steps 1. Lay the computer on the right side. 2. Disconnect the power cables from the system board and remove them from the routing guides on the chassis. 3. Remove the three (6-32) screws that secure the power-supply unit to the chassis. 4.
  • Page 41 Disassembly and reassembly...
  • Page 42 Installing power-supply unit with dual connector. Disassembly and reassembly...
  • Page 43 Disassembly and reassembly...
  • Page 44 Steps 1. Press and hold the securing tab on the chassis and slide the power-supply unit into the chassis until it snaps into position. 2. Replace the three (6-32) screws that secure the power-supply unit to the chassis. 3. Route the power cable through the routing guides on the chassis and connect the power cables to their respective connectors on the system board.

  • Page 45: Heatsink Assembly

    Heatsink assembly Removing the processor fan and heat-sink assembly Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the right-side cover. About this task The following images indicate the location of the base cover and provide a visual representation of the removal procedure. Steps 1.

  • Page 46: Processor

    About this task The following images indicate the location of the base cover and provide a visual representation of the installation procedure. Steps 1. Align the screw holes on the processor fan and heat-sink assembly with the screw holes on the system board. 2.

  • Page 47: Installing The Processor

    Steps 1. Press the release lever down and then push it away from the processor to release it from the securing tab. 2. Extend the release lever completely and open the processor cover. CAUTION: When removing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket.
  • Page 48 Steps 1. Ensure that the release lever on the processor socket is fully extended in the open position. 2. Align the notches on the processor with the tabs on the processor socket and place the processor in the processor socket. CAUTION: Ensure that the processor-cover notch is positioned underneath the alignment post.

  • Page 49: System Board

    System board Removing the system board Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the right-side cover. 3. Remove the wireless card. 4. Remove the memory modules. 5. Remove the solid-state drive/Intel Optane memory module. 6.
  • Page 50 Disassembly and reassembly...
  • Page 51 Disassembly and reassembly...

  • Page 52: Installing The System Board

    Steps 1. Lay the computer on the right side. 2. Remove the single (6-32) screw that secures the ports bezel to the chassis. 3. Disconnect all the cables connected to the system board. 4. Remove the eight screws (6-32) and that secure the system board to the chassis. 5.
  • Page 53 Disassembly and reassembly...
  • Page 54 Disassembly and reassembly...
  • Page 55 Steps 1. Align the ports on the system board with the slots on the chassis and align the system board in place. 2. Replace the single (M2x4) screw that secures the system board to the chassis. 3. Replace the eight (6-32) screws that secure the system board to the chassis. 4.

  • Page 56: System Setup

    If you wait too long and the operating system logo appears, wait until you see the desktop. Then, shut down or restart your computer and try again. NOTE: After the Dell logo appears, you can also press F12 and then select BIOS setup. Navigation Keys The following table displays the system setup navigation keys.

  • Page 57: System Setup Options

    Keys Navigation <F1> Displays the System Setup help file. System setup options NOTE: Depending on the tabletcomputerlaptop and its installed devices, the items listed in this section may or may not appear. General screen options This section lists the primary hardware features of your computer. Option Description System...

  • Page 58: System Configuration Screen Options

    System Configuration screen options Option Description Integrated NIC Allows you to configure the integrated network controller. The options are: • Disabled • Enabled • Enabled w/PXE: This option is enabled by default. SATA Operation Allows you to configure the internal SATA hard-drive controller. The options are: •...

  • Page 59: Video Screen Options

    Option Description • Enable Microphone: This option is enabled by default. Miscellaneous Allows you to enable or disable the following devices: Devices • Enable PCI Slot • Enable Camera • Enabled Secure Digital (SD) Card (default) • Secure Digital (SD) Card Boot •...

  • Page 60: Secure Boot Screen Options

    Option Description Default Setting: Not set Password Change Allows you to enable the disable permission to the System and Hard Drive passwords when the admin password is set. Default setting: Allow Non-Admin Password Changes is selected. UEFI Capsule This option controls whether the system allows the BIOS updates through UEFI capsule update packages. This Firmware Update option is enabled by default.

  • Page 61: Intel Software Guard Extensions Screen Options

    Option Description • • • If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear. The options are: • Save to File—Saves the key to a user-selected file. • Replace from File—Replaces the current key with a key from a user-selected file. •...

  • Page 62: Power Management Screen Options

    Power Management screen options Option Description AC Recovery Allows you to enable or disable the computer from turning on automatically when an AC adapter is connected. • Power Off (default) • Power On • Last Power State Enable Intel Speed This option is used to enable or disable the Intel speed shift technology support.

  • Page 63: Virtualization Support Screen Options

    Option Description • Thorough (default) • Auto Extend BIOS This option created an additional pre-boot delay. POST Time • 0 seconds (default) • 5 seconds • 10 seconds Full Screen Logo . This option displays full screen logo if your image match screen resolution. The option Enable Full Screen Logo is not selected by default.

  • Page 64: System Log Screen Options

    If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re-enabled after the BIOS update is completed. Steps 1. Restart the computer. 2. Go to Dell.com/support. • Enter the Service Tag or Express Service Code and click Submit. •...

  • Page 65: Updating Your System Bios Using A Usb Flash Drive

    3. Insert the USB Flash drive into the system that requires the BIOS update. 4. Restart the system and press F12 when the Dell Splash logo appears to display the One Time Boot Menu. 5. Using arrow keys, select USB Storage Device and click Return.

  • Page 66: Assigning A System Setup Password

    Password type Description Setup password Password that you must enter to access and make changes to the BIOS settings of your computer. You can create a system password and a setup password to secure your computer. CAUTION: The password features provide a basic level of security for the data on your computer. CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended.
  • Page 67 5. Press Esc and a message prompts you to save the changes. 6. Press Y to save the changes and exit from System Setup. The computer reboot. System setup...

  • Page 68: Troubleshooting

    Running the ePSA diagnostics Steps 1. Turn on your computer. 2. As the computer boots, press the F12 key as the Dell logo appears. 3. On the boot menu screen, select the Diagnostics option. 4. Click the arrow at the bottom left corner.
  • Page 69 2. Turn off the modem. 3. Turn off the wireless router. 4. Wait for 30 seconds. 5. Turn on the wireless router. 6. Turn on the modem. 7. Turn on your computer. Troubleshooting...

  • Page 70: Getting Help

    About this task Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Steps 1.

This manual is also suitable for:

P80g

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