Toshiba TEC B-SV4D-QM Owner's Manual

Toshiba tec label printer b-sv4d-qm owners manual

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TEC Label Printer
B-SV4D-QM
Owner's Manual

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Summary of Contents for Toshiba TEC B-SV4D-QM

  • Page 1 TEC Label Printer B-SV4D-QM Owner’s Manual...
  • Page 2 “Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.” The EA10953 AC adapter should be exclusively used for the B-SV4D-QM Series printer. The B-SV4D-QM Series printer must be powered by the EA10953 AC adapter.
  • Page 3 Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorised TOSHIBA TEC representative for assistance. This symbol indicates warning items (including cautions).
  • Page 4 Request Regarding Maintenance Utilize our maintenance services. After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.
  • Page 5: Table Of Contents

    INDEX CAUTION! 1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC. 2. The contents of this manual may be changed without notification. 3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual.
  • Page 6: Product Overview

    This manual should be kept close at hand for everyday reference. Please contact your TOSHIBA TEC representative for further information concerning this manual. This printer has the following features: This printer is equipped with a 32-bit RISC processor, which offers up to 5 inches/sec.
  • Page 7 1. PRODUCT OVERVIEW When purchasing the power cord Since the power cord set is not enclosed in this unit, please purchase an approved one that meets the following standard from your Authorised TOSHIBA TEC representative. Certification Country Agency mark Australia...
  • Page 8: Appearance

    1. PRODUCT OVERVIEW 1.5 Appearance 1.5.1 Dimensions NOTE: The picture on the left is the GC model’s. The depth of the GS model is 231.8 mm (9.1 inches). 1.5.2 Front View Media Outlet Strip Block (Option) 1.5.3 Rear View The names of the parts or units introduced in this section are used in the following chapters.
  • Page 9: Interior

    1. PRODUCT OVERVIEW 1.5.4 Interior WARNING! Do not touch the print head or around it just after printing. You may get burned as the print head becomes very hot during printing. 1.5.5 Button and Indicator Lamp Print Head Cover Open Sensor Media Guide Media Sensor...
  • Page 10: Printer Setup

    Make sure to turn off the printer power and to remove the power adapter connector from the printer whenever working on the inside of the printer or when cleaning the printer. For best results, and longer printer life, use only TOSHIBA TEC recommended media. Store the media in accordance with the specifications.
  • Page 11: Procedure Before Operation

    Windows application. The printer can also be controlled with its own programming commands. For details, please contact your TOSHIBA TEC reseller. 2.3 Turning the Printer ON/OFF 2.3.1 Turning ON the Printer CAUTION! Use the power switch to turn the printer On/Off.
  • Page 12: Turning Off The Printer

    2. PRINTER SETUP 2.3.2 Turning OFF the Printer CAUTION! 1. Do not turn off the printer power while the media is being printed as this may cause a paper jam or damage to the printer. 2. Do not turn off the printer power while the Green Indicator Lamp is flashing as this may cause damage...
  • Page 13: Connecting The Power Adapter And The Power Cord

    1-2. 2. The EA10953 AC adapter should be exclusively used for the B-SV4D-QM Series printer. The B-SV4D-QM Series printer must be powered by the EA10953 AC adapter.
  • Page 14: Loading The Media

    2. PRINTER SETUP 2.6 Loading the Media WARNING! 1. Do not touch any moving parts. To reduce the risk of fingers, jewellery, clothing, etc. being drawn into the moving parts, be sure to load the media once the printer has stopped moving completely.
  • Page 15 2. PRINTER SETUP 2.6 Loading the Media (Cont.) NOTE: When the Media Guide Adjustment Knob is turned backward ( ), the Media Guides move away from each other. When it is turned forward ( ), the Media Guides move toward each other. NOTES: 1.
  • Page 16 2. PRINTER SETUP 2.6 Loading the Media (Cont.) NOTE: When the media is correctly set, the backing paper is supposed to be pinched by the Platen and the Strip Feed Roller as shown below. Strip Plate Label Strip Feed Roller Platen Backing Paper WARNING!
  • Page 17 2. PRINTER SETUP 2.6 Loading the Media (Cont.) When a media roll has an outside diameter exceeding 127 mm (5”) or an inner core diameter of 38.1 mm (1.5”), the optional External Media Roll Hanger will be required. 1. Fit the protrusions on the bottom of the printer into the holes in the External Media Roll Hanger.
  • Page 18: Media Sensor Calibration, Self Print Test, And Dump Mode Utilities

    2. PRINTER SETUP 2.7 Media Sensor Calibration, Self Print Test, and Dump Mode Utilities 2.7.1 Media Sensor Calibration NOTE: The Transmissive Sensor (Feed Gap Sensor) has been selected as factory default. 2.7.2 Self Print Test and Dump Mode 2.7 Media Sensor Calibration, Self Print Test, and Dump Mode Utilities This utility is used to calibrate the sensitivity of the Feed Gap/Black Mark Sensor.
  • Page 19 2. PRINTER SETUP 2.7.2 Self Print Test and Dump Mode (Cont.) NOTE: The following commands should not affect the test print issue. D, AX, XS, Z2;1, Z2;2 (without 2.7 Media Sensor Calibration, Self Print Test, and Dump Mode Utilities Print test label sample PRINTER INFO.
  • Page 20: Maintenance

    NOTE: Please purchase the Print Head Cleaner from the authorized TOSHIBA TEC service representative. This chapter describes how to perform routine maintenance. To ensure the continuous high quality operation of your printer, you should perform a regular maintenance routine. For high throughput it should be done on a daily basis.
  • Page 21: Platen/Sensors

    3. MAINTENANCE 3.1.2 Platen/Sensors 3.1.3 Cover CAUTION! Do not use any volatile solvents including thinner and benzene, as this may cause discoloration or distortion of the cover. 1. Wipe the Platen with a soft cloth moistened with alcohol. 2. Remove dust or paper particles from the Media Sensor and Cover Open Sensor using an air blower.
  • Page 22: Care/Handling Of The Media

    3. MAINTENANCE 3.2 Care/Handling of the Media CAUTION! Be sure to carefully review and understand the Supply Manual. Use only media which meets specified requirements. Use of non- specified media may shorten the head life and result in problems with bar code readability or print quality.
  • Page 23: Troubleshooting

    This chapter lists the error messages, possible problems, and their solutions. If a problem cannot be solved by taking actions described in this chapter, do not attempt to repair the printer. Turn off and unplug the printer. Then contact an authorised TOSHIBA TEC service representative for assistance.
  • Page 24: Appendix 1 Specifications

    APPENDIX 1 SPECIFICATIONS APPENDIX 1 SPECIFICATIONS Appendix 1 describes the printer specifications and supplies for use on the B-SV4D printer. A1.1 Printer The following are the printer specifications. Item Supply voltage Power consumption During a print job During standby Power supply Operating temperature range Storage temperature range Relative humidity...
  • Page 25: A1.2 Options

    The above options are available from your nearest TOSHIBA TEC representative or TOSHIBA TEC Head Quarters. A1.3 Media Please make sure that the media to be used is approved by TOSHIBA TEC. The warranties do not apply to problems caused by using media that is not approved by TOSHIBA TEC.
  • Page 26: A1.3.2 Detection Area Of The Transmissive Sensor

    Inner core diameter NOTES: 1. To ensure print quality and print head life use only TOSHIBA TEC approved media. 2. When using a media roll of 76.2-mm (3”) inner core diameter, the 3”-Diameter Media Shaft included in the optional External Media Roll Hanger is required.
  • Page 27: A1.3.4 Effective Print Area

    APPENDIX 1 SPECIFICATIONS A1.3.4 Effective Print Area The figure below illustrates the relation between the head effective print width and media width. The figure below shows the effective print area on the media. Start line 1.5mm from the left edge of media NOTES: 1.
  • Page 28: Appendix 2 Interface

    APPENDIX 2 INTERFACE APPENDIX 2 INTERFACE „ Interface Cables To prevent radiation and reception of electrical noise, the interface cables must meet the following requirements: Fully shielded and fitted with metal or metallized connector housings. Keep as short as possible. Should not be bundled tightly with power cords.
  • Page 29 GLOSSARIES GLOSSARIES Bar code A code which represents alphanumeric characters by using a series of black and white stripes in different widths. Bar codes are used in various industrial fields: Manufacturing, Libraries, Retail, Transportation, Warehousing, etc. Reading bar codes is a fast and accurate means of capturing data while keyboard entry tends to be slow and inaccurate.
  • Page 30: Index

    INDEX INDEX Backing paper EA1-3 Bar code EA1-1 Batch mode E2-6 Black mark EA1-2 Black mark length EA1-3 Black mark sensor E2-6, E2-9 Centronics E1-4, E2-2, E2-3, EA1-1 Cover open sensor E1-4, E3-2 Cut mode E2-7 Cutter module EA1-2 Dimensions E1-3, EA1-1 Effective print range EA1-4 External media roll hanger E2-8 Feed gap sensor E2-6...
  • Page 31 INDEX ENGLISH VERSION EO1-33035 INDEX Serial interface E1-3, E2-3, EA1-1, EA2-1 Strip mode E2-7 Supply voltage EA1-1 Tag paper EA1-2 Thermal direct EA1-1 3”-diameter media shaft E2-8 Two-dimensional code EA1-1 USB interface E2-3, EA1-1 Weight EA1-1...
  • Page 32 EO1-33035...

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