Sony Ericsson K500 Series Troubleshooting Manual
Sp/mechanical
Hide thumbs
Also See for K500 Series:
- User manual (97 pages) ,
- Working instruction, mechanical (43 pages) ,
- Working instruction, electrical (9 pages)
Table of Contents
Advertisement
Quick Links
Trouble Shooting Guide, SP/Mechanical
Applicable for F500 and K500 family
Contents
1
2
3
4
5
6
7
8
9
10
11
12
Revision History ......................................................................................................................20
4/00021-1/FEA 209 544/86 D
Company Internal
Sony Ericsson Mobile Communications AB
Explanations ....................................................................................................................2
1.1
Service functions in the software.......................................................................2
1.2
Misuse and other no warranty issues.................................................................2
1.2.1
Action ................................................................................................................3
1.2.2
Liquid damage sticker .......................................................................................4
1.2.3
Action ................................................................................................................4
Appearance Problems.....................................................................................................5
Alert Problems ................................................................................................................7
3.1
Vibrator .............................................................................................................7
3.2
Dual Speaker .....................................................................................................7
Audio Problems...............................................................................................................9
4.1
Dual Speaker .....................................................................................................9
4.2
Microphone problems........................................................................................9
Charging/Capacity Problems.......................................................................................11
5.1
Charging ..........................................................................................................11
5.2
Capacity...........................................................................................................11
Data Communication Problems...................................................................................11
Key/Joystick Problems .................................................................................................12
7.1
Side keys..........................................................................................................12
7.2
Keyboard .........................................................................................................13
7.3
Joystick ............................................................................................................14
LCD/Illumination Problems ........................................................................................15
8.1
LCD .................................................................................................................15
8.2
Illumination .....................................................................................................15
Network Problems ........................................................................................................16
On/Off Problems ...........................................................................................................17
10.1
Battery .............................................................................................................17
10.2
On/Off key.......................................................................................................17
Other Problems .............................................................................................................18
11.1
Camera Problems.............................................................................................18
Software Problems ........................................................................................................19
Trouble Shooting Guide, SP/Mechanical
Approved according to 000 21-LXE 107 42/1
Advertisement
Table of Contents
Related Manuals for Sony Ericsson K500 Series
Summary of Contents for Sony Ericsson K500 Series
-
Page 1: Table Of Contents
On/Off Problems ......................17 10.1 Battery ......................17 10.2 On/Off key.......................17 Other Problems ......................18 11.1 Camera Problems.....................18 Software Problems ......................19 Revision History ........................20 4/00021-1/FEA 209 544/86 D Approved according to 000 21-LXE 107 42/1 Company Internal Sony Ericsson Mobile Communications AB... -
Page 2: Explanations
This means: if it is possible to repair the phone, the customer will have to pay for the repair. SEMC will not allow any of these phones to be claimed into WCMS. Some local perspectives may interfere with this. Please reference to local directives. 4/00021-1/FEA 209 544/86 D 2(20) Company Internal Sony Ericsson Mobile Communications AB... -
Page 3: Action
Corrosion components on the SIM reader damaged by PCB. PCB. liquid. System connector damaged by Components around system System connector pad(s) damaged liquid connector damaged by liquid by liquid 4/00021-1/FEA 209 544/86 D 3(20) Company Internal Sony Ericsson Mobile Communications AB... -
Page 4: Liquid Damage Sticker
Make a general visual inspection for corrosion or oxidation from liquid damage. No further action should be taken for a liquid damaged phone. Handle the unit according to local directives. 4/00021-1/FEA 209 544/86 D 4(20) Company Internal Sony Ericsson Mobile Communications AB... -
Page 5: Appearance Problems
Replace faulty components if necessary. If the failure still occurs, handle the unit according to the local directives. Fig. 2.1 Fig. 2.2 Fig. 2.3 4/00021-1/FEA 209 544/86 D 5(20) Company Internal Sony Ericsson Mobile Communications AB... - Page 6 Trouble Shooting Guide, SP/Mechanical Fig. 2.4 Fig. 2.5 Fig. 2.6 4/00021-1/FEA 209 544/86 D 6(20) Company Internal Sony Ericsson Mobile Communications AB...
-
Page 7: Alert Problems
If the fault still occurs, try to update the phone to the latest available software version. If this doesn’t solve the problem, handle the unit according to the local directives. 4/00021-1/FEA 209 544/86 D 7(20) Company Internal Sony Ericsson Mobile Communications AB... - Page 8 Trouble Shooting Guide, SP/Mechanical Fig. 3.3 Fig. 3.4 Fig. 3.5 4/00021-1/FEA 209 544/86 D 8(20) Company Internal Sony Ericsson Mobile Communications AB...
-
Page 9: Audio Problems
If the fault still occurs, try to update the phone to the latest available software version. If this doesn’t solve the problem, handle the unit according to the local directives. 4/00021-1/FEA 209 544/86 D 9(20) Company Internal Sony Ericsson Mobile Communications AB... - Page 10 Trouble Shooting Guide, SP/Mechanical Fig. 4.4 Fig. 4.5 4/00021-1/FEA 209 544/86 D 10(20) Company Internal Sony Ericsson Mobile Communications AB...
-
Page 11: Charging/Capacity Problems
If the fault still occurs, try to update the phone to the latest available software version. If this doesn’t solve the problem, handle the unit according to the local directives. Fig. 5.1 4/00021-1/FEA 209 544/86 D 11(20) Company Internal Sony Ericsson Mobile Communications AB... -
Page 12: Key/Joystick Problems
If the fault still occurs, try to update the phone to the latest available software version. If this doesn’t solve the problem, handle the unit according to the local directives. Fig. 7.1 Fig. 7.2 Fig. 7.3 Fig. 7.4 Fig. 7.5 Fig. 7.6 4/00021-1/FEA 209 544/86 D 12(20) Company Internal Sony Ericsson Mobile Communications AB... -
Page 13: Keyboard
If the fault still occurs, try to update the phone to the latest available software version. If this doesn’t solve the problem, handle the unit according to the local directives. Fig. 7.7 Fig. 7.8 Fig. 7.9 4/00021-1/FEA 209 544/86 D 13(20) Company Internal Sony Ericsson Mobile Communications AB... -
Page 14: Joystick
If the fault still occurs, try to update the phone to the latest available software version. If this doesn’t solve the problem, handle the unit according to the local directives. Fig. 7.10 4/00021-1/FEA 209 544/86 D 14(20) Company Internal Sony Ericsson Mobile Communications AB... -
Page 15: Lcd/Illumination Problems
If the fault still occurs, try to update the phone to the latest available software version. If this doesn’t solve the problem, handle the unit according to the local directives. Fig. 8.1 Fig. 8.2 4/00021-1/FEA 209 544/86 D 15(20) Company Internal Sony Ericsson Mobile Communications AB... -
Page 16: Network Problems
If the fault still occurs, try to update the phone to the latest available software version. If this doesn’t solve the problem, handle the unit according to the local directives. Fig. 9.1 Fig. 9.2 4/00021-1/FEA 209 544/86 D 16(20) Company Internal Sony Ericsson Mobile Communications AB... -
Page 17: On/Off Problems
If the fault still occurs, try to update the phone to the latest available software version. If this doesn’t solve the problem, handle the unit according to the local directives. Fig. 10.1 Fig. 10.2 4/00021-1/FEA 209 544/86 D 17(20) Company Internal Sony Ericsson Mobile Communications AB... -
Page 18: Other Problems
If the fault still occurs, try to update the phone to the latest available software version. If this doesn’t solve the problem, handle the unit according to the local directives. Fig. 11.1 Fig. 11.2 Fig. 11.3 4/00021-1/FEA 209 544/86 D 18(20) Company Internal Sony Ericsson Mobile Communications AB... -
Page 19: Software Problems
Note: Do a SW upgrade before sending the unit to a higher level. Do not scrap a phone that hasn’t been upgraded. If the failure still occurs, handle the unit according to the local directives. 4/00021-1/FEA 209 544/86 D 19(20) Company Internal Sony Ericsson Mobile Communications AB... -
Page 20: Revision History
Revision History Rev. Date Changes / Comments 2004-06-30 First Release 2004-07-13 Revision update due to publishing problems 2004-08-19 K500 Added 2004-10-06 Changes in camera and capacity problems 4/00021-1/FEA 209 544/86 D 20(20) Company Internal Sony Ericsson Mobile Communications AB...