Alcatel 1B User Manual
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For more information on how to use the phone, please go to www.alcatelmobile.com and download the
complete user manual. The website will also provide you with answers to frequently asked questions, let
you upgrade the software via Mobile Upgrade, and so much more.

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Summary of Contents for Alcatel 1B

  • Page 1 For more information on how to use the phone, please go to www.alcatelmobile.com and download the complete user manual. The website will also provide you with answers to frequently asked questions, let you upgrade the software via Mobile Upgrade, and so much more.
  • Page 2: Table Of Contents

    Note: Table of Contents This is a user manual for Alcatel 1B 5002F. Help The following resources will provide you with answers to more FAQs Safety and use ..............6 along with additional software, and service information. Radio waves ............... 15...
  • Page 3 Music ..............69 Security .............91 Location ............91 Calendar and Clock ..........70 9.10 Privacy ...............91 Calendar ............70 9.11 Apps ..............92 Clock ..............72 9.12 Storage ..............92 Others .................75 9.13 Accounts ............92 Support Centre ..........75 9.14 Digital Wellbeing & parental controls ..93 Other applications ..........75 9.15 Google ...............93 Google applications ..........
  • Page 4: Safety And Use

    Safety and use ....... We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. •...
  • Page 5 • CONDITIONS OF USE: If your phone has a removable cover, note that your phone may contain substances that could create an You are advised to switch off the phone from time to allergic reaction. time to optimise its performance. If your phone is a unibody device, the back cover and Switch the phone off before boarding an aircraft.
  • Page 6 Use only batteries, battery chargers, and accessories - Take a minimum of a 15-minute break hourly; which are recommended by TCL Communication Ltd. - Play in a room in which all lights are on; and its affiliates and are compatible with your phone - Play at the farthest distance possible from the screen;...
  • Page 7 • PRIVACY: - Do not burn or dispose of a used battery in household rubbish or store it at temperatures above 60°C Please note that you must respect the laws and (140°F). regulations in force in your jurisdiction or other Batteries must be disposed of in accordance with jurisdiction(s) where you will use your phone regarding locally applicable environmental regulations.
  • Page 8 CAUTION: RISK OF EXPLOSION IF BATTERY IS - Do not burn or dispose of your phone in household rubbish or store it at temperature above 60°C (140°F). REPLACED BY AN INCORRECT TYPE. DISPOSE USED BATTERIES ACCORDING Phone and battery as a unibody device must be disposed INSTRUCTIONS.
  • Page 9: Radio Waves

    Average active efficiency: 74.7% Tests for SAR are conducted using standard operating positions with the device transmitting at its highest No-load power consumption: 0.08W certified power level in all tested frequency bands. The highest SAR values under the ICNIRP guidelines for this Radio waves ........
  • Page 10 Organisations such as the World Health Organisation Please note by using the device some of your personal and the US Food and Drug Administration have stated data may be shared with the main device. It is under that if people are concerned and want to reduce their your own responsibility to protect your own personal exposure they could use a hands-free device to keep data, not to share with it with any unauthorised devices...
  • Page 11: Licences

    Alcatel 5002F Bluetooth Declaration ID request. D048577 The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance.
  • Page 12: General Information

    Avenue, Hong Kong Science Park, Shatin, NT, Hong You may download the source codes from http:/ / Kong sourceforge.net/projects/alcatel/files/. The provision • Electronic labeling path: Touch Settings > System > of the source code is free of charge from the internet.
  • Page 13 • Regulatory information third person from using it, even with a different SIM card. Hereby, TCL Communication Ltd. declares that the radio equipment type Alcatel 5002F is in compliance Disclaimer with Directive 2014/53/EU. There may be certain differences between the user The full text of the EU declaration of conformity is manual description and the phone’s operation,...
  • Page 14: Your Mobile

    whether express or implied. The purchaser undertakes Your mobile ......that TCL Communication Ltd. has complied with all quality obligations incumbent upon it as a manufacturer of mobile devices and phones in complying with 1.1 Keys and connectors Intellectual Property rights. TCL Communication Ltd. will at no stage be responsible for the inability or failure of the Third Party Materials to operate on Headset...
  • Page 15 • Press and hold the Power key for at least 10 Back camera seconds to force reboot. Volume keys Back flash • Adjust the call volume during a phone call. • Adjust the media volume while listening to music or a video, or streaming content. Back button • Adjust the ringtone volume.
  • Page 16: Getting Started

    1.2 Getting started Insert or remove the microSD card. Insert or remove the SIM card. 1.2.1 Setting up Dual-SIM Removing or installing the back cover. Installing or removing the battery. Your phone only supports nano-SIM cards. Do not attempt to insert other SIM types like mini and micro cards as these may cause damage to your phone.
  • Page 17: Home Screen

    1.3 Home screen Charging the battery You can bring all the items (applications, shortcuts, folders and widgets) you love or use most frequently to your Home screen for quick access. Touch the Home button to switch to the Home screen. To reduce power consumption and energy waste when the battery is fully charged, disconnect your charger from the plug;...
  • Page 18 Auto-rotate screen Pinch/Spread From the app list, touch Settings > Display > Auto- rotate screen to enable the function. Place two fingers on the screen surface and draw them apart or together to scale an element on the screen. 1.3.1 Using the touchscreen Rotate Touch Automatically change the screen orientation from...
  • Page 19 1.3.3 Lock and unlock your screen To protect your phone and privacy, you can lock the screen with a pattern, PIN or password, etc. To create a screen unlock pattern, touch Settings > Security > Screen lock, refer to "9.8 Security" for more details.
  • Page 20 To unlock the phone screen 1.3.4 Personalising your Home screen Press the Power key once to light up the screen, swipe up and unlock the screen with the method you have set. You can long press a folder, an application or a widget and drag the item to your preferred Home screen.
  • Page 21 1.3.5 Widgets and recently used applications Touch Clear all at the bottom of the screen to close all the running applications. Consult Shortcuts 1.3.6 Volume adjustment Long press the empty area on the Home screen, then touch Shortcuts to display all widgets. Using the volume key Touch the selected shortcut and slide it to move to your Press the Volume key to adjust the volume.
  • Page 22: Text Input

    2.1.1 Gboard Text input ......... 2.1 Using the onscreen keyboard Onscreen keyboard settings Go to Settings > System > Languages & input > Virtual keyboard, touch the keyboard you want to set up and a series of settings will become available. Adjust the onscreen keyboard orientation Turn the phone sideways or upright to adjust the onscreen keyboard orientation.
  • Page 23: Text Editing

    2.2 Text editing Phone, Call logs and You can edit texts which you have entered. Contacts ........• Long press or double tap within the text that you want to edit. 3.1 Phone ..........• Drag the tabs to change the area of the selected text. • The following options will appear: Cut, Copy, Share 3.1.1 Making a call and Select all.
  • Page 24 International call Favourites Call the favourited number To dial an international call, long press to enter “+”, then enter the international country prefix followed by the full phone number and touch Emergency call If your phone has network coverage, dial the emergency Long press to number and touch to make an emergency call.
  • Page 25 • Touch to reject the call by sending a preset End the current call. message. Touch to add another call. • Touch to set a call back reminder. Display the dial pad. Touch to hold the current call or open Contacts. 3.1.3 Calling your voicemail Touch once to activate the speaker during the Your voicemail is provided by your network to avoid...
  • Page 26: Call Logs

    Conference calls You can set up a conference call as follows. • Place a call to the first participant of the conference call. • Touch to add another call. • Enter the phone number of the person you want to add to conference and touch .
  • Page 27 Display the contacts list option menu When finished, touch this icon to save Touch to search contacts Select a picture or take a photo for the phone contact Open the Quick contact panel Touch to open available labels Long press to select a contact to share or Delete this contact Add to/Remove from favourites Add new contact...
  • Page 28 3.3.3 Editing your contacts 3.3.5 Importing, exporting and sharing contacts To edit contact information, touch in the contact This phone enables you to import or export contacts details screen. between your phone, SIM card, internal storage, your accounts and micro SD card. When finished, touch to save.
  • Page 29 3.3.7 Merging/Separating contacts 3.3.8 Synchronising contacts in multiple accounts To avoid duplication, you can add any new contact information to existing contacts in a single action. Contacts, data or other information can be synchronised from multiple accounts, depending on the applications Touch the contact which you want to add information installed on your phone.
  • Page 30: Messages

    Sending a text message Messages ......To add recipients, enter the name or phone number of the recipient in the To bar. Touch the Text message bar to enter the text of the message. When finished, touch 4.1 Write a new message to send the text message.
  • Page 31: Manage Messages

    4.2 Manage messages Multimedia applications ..When a message is received, will appear on the Status bar as a notification. Swipe down the Status bar 5.1 Camera ..........to open the Notification panel. Touch the new message to open and read it. You can also access the Messages Before using the camera, make sure that you remove application and touch the message to open it.
  • Page 32 Take a photo To take a photo The screen acts as the viewfinder. First, position the object or landscape in the viewfinder, touch the screen or press the Volume to focus if necessary and touch key to take a photo. The photo will be automatically saved.
  • Page 33: Gallery

    5.1.1 Modes and settings • Grid Turn on to enable grid view. It divides the screen Slide left or right on the camera screen to switch into equal parts and helps you take better photos between modes, touch SETTINGS for more options. by making it simple to align elements, such as the • Auto horizon or buildings, to the lines in the grid.
  • Page 34 View details about photos and videos Touch any picture or video to enter full screen view, swipe up to find basic information or tap to find more details. Tap to access more options Folders Photos, videos, screenshots, etc. are all automatically grouped in Albums Photos View the photos/videos you have just taken...
  • Page 35 Working with pictures and videos Album management Gallery offers a wide range of editing features for When there are many pictures and videos, you can photos and videos. manage your folders for convenient viewing. • To edit a picture • Create an folder Find the picture you want to work on, and tap the picture in the full screen view.
  • Page 36: Music

    5.3 Music ..........Calendar and Clock ....You can play music files stored on your phone or microSD card. 6.1 Calendar ..........To play a music file, swipe up on the Home screen, then touch Music You can use Calendar to keep track of important meetings, appointments, etc.
  • Page 37: Clock

    6.1.2 To create new events 6.2 Clock ..........You can add new events from any Calendar view. Your mobile phone has a built-in clock, swipe up the • Touch Home screen, then touch Clock. • Fill in all required information for this new event. If it is a whole-day event, you can select All-day.
  • Page 38 6.2.2 Timer 6.2.3 Stopwatch From the Clock screen, touch Timer. From the Clock screen, touch Stopwatch. to start the Stopwatch. Touch • Touch the digits to set the countdown time. Type the time in hour, minute and second number sequence. • Touch to start the countdown.
  • Page 39: Others

    Others ........Google applications ... Google apps are preinstalled on your phone to improve 7.1 Support Centre ........ work efficiency and help you enjoy life. This manual briefly introduces the apps. For detailed Support Centre helps you to learn more about Hot features and user guides, refer to related websites or FAQs, operating instructions, troubleshooting, etc.
  • Page 40: Maps Go

    8.3 Maps Go 8.6 Gallery Google Maps offers satellite imagery, street maps, 360° Google Gallery stores and backs up your photos and panoramic views of streets, real-time traffic conditions, videos. It also automatically analyses photos and and route planning for travelling by foot, car, or public organises them into groups, so that you can quickly transportation.
  • Page 41: Settings

    To add a Wi-Fi network Settings ......When Wi-Fi is on, you can add new Wi-Fi networks according to your preference. To go to Settings, swipe up from the Home screen and • Touch Settings > Network & internet > Wi-Fi > Add then tap Settings network.
  • Page 42 9.1.3 Data usage To rename or secure your mobile hotspot When your mobile hotspot is activated, you can rename The first time you turn on your phone with your your phone's Wi-Fi network (SSID) and secure its Wi-Fi SIM card inserted, it will automatically configure your network.
  • Page 43: Bluetooth & Device Connection

    Bluetooth devices for various uses. dialog that opens, touch DISCONNECT. To edit/delete a VPN You are recommended to use Alcatel Bluetooth headsets, To edit a VPN: which have been tested and proved compatible with your phone. You can go to www.alcatelmobile.com for more • Touch Settings >...
  • Page 44 To turn on Bluetooth To unpair from a Bluetooth device • Touch Settings > Bluetooth & device connection > • Touch beside the device you want to unpair from. Bluetooth. • Touch FORGET to confirm. • Turn on 9.2.2 USB Your device name will appear on screen.
  • Page 45: Display

    Display 9.3.5 Eye comfort mode Eye comfort mode can effectively reduce blue light 9.3.1 Status bar radiation and adjust the colour temperature to relieve eye fatigue. You can also create a custom schedule to with this menu, you can set the style of the status bar, turn on it.
  • Page 46: Sound

    Sound Advanced features • Func shortcuts Use the Sound settings to configure many aspects of call ringtones, music, and other audio settings. Once Func shortcuts is on, you can still quickly • Do Not Disturb preferences access flash, Timer, Add alarm, etc. in lock screen mode.
  • Page 47: Security

    Security 9.11 Apps • Screen lock Touch to view details about the applications installed on your phone, to manage their data usage or force Select one method such as Swipe, Pattern, PIN, them to stop. Password to unlock the screen. In the App permissions menu of an application, you can • Smart Lock grant permissions for the app, such as allowing the app...
  • Page 48: Digital Wellbeing & Parental Controls

    9.14 Digital Wellbeing & parental To read the user manual on your phone, tap Settings > System > About phone > Other specs > User Manual. controls 9.17.2 System update In this menu you can find how much time you have spent on the phone and even on each app.
  • Page 49: Making The Most Of Your Phone

    9.17.6 Developer options Making the most of your To enable this function, go to Settings > System > phone ........About phone, then touch Build number 7 times. Now Developer options is available. The developer options contain settings that are useful for developing Android 10.1 FOTA Upgrade applications.
  • Page 50: Accessories

    • A ccessories depend on country. purchase as shown on your original invoice. • O nly use the Alcatel batteries, chargers, and In case of any defect of your phone which prevents you accessories included along with your device.
  • Page 51 If the defect is confirmed, your phone or part thereof Your phone will not be repaired in case labels or serial will be either replaced or repaired, as appropriate. numbers (IMEI) have been removed or altered. Repaired phone and accessories are entitled to a one There are no express warranties, whether written, oral (1) month warranty for the same defect.
  • Page 52: Troubleshooting

    • When the phone falls into a loop during power on Troubleshooting ....animation and the user interface can't be accessed, press and hold the Power key to reset. This eliminates any abnormal OS booting issues caused by third Before contacting the service centre. here are some party applications.
  • Page 53 My phone can't charge properly • Try connecting at a later time or another location. • Make sure that you are using the Alcatel charger that Invalid SIM card comes with the phone. • Make sure that the SIM card has been correctly • Make sure that your battery is not completely...
  • Page 54 • Make sure that you have not forwarded incoming subscription includes this service. calls. • Make sure that this feature doesn't require an Alcatel • Make sure that you have not barred certain calls. accessory. • Make sure that your phone is not in aeroplane mode.
  • Page 55 The battery drains too fast • Verify the server centre number or your MMS profile with your operator. • Make sure that you follow the complete charge time • The server centre may be swamped. Try again later. (minimum 150 minutes). SIM card PIN locked • After a partial charge, the battery level indicator may not be exact.
  • Page 56: Specifications

    • If you don’t remember your Google account Specifications ...... credentials, complete Google account recovery procedures. • If you still cannot access your phone, apply to the Processor: authorised repair centre, but remember that it will QM215 not be regarded as warranty case. I forgot some passwords/codes/keys on phone Platform: • Perform a factory data reset.
  • Page 57 GPS: Expansion Slot: BDS/GPS/Galileo,with A-GPS microSD™ memory card (Availability of microSD card depends on market) Connectivity: Note: Specifications are subject to change without • Bluetooth BT4.2 prior notice. • Wi-Fi 802.11b/g/n • 3.5 mm audio jack • Micro-USB Camera: • Back camera: 5M Pixel • Front camera: 2M Pixel Audio supported formats: AAC/HE-AAC v1/HE-AAC...

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