ADEMCO TeleCommand User Manual

Telephone module

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K0764 5/02
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Summary of Contents for ADEMCO TeleCommand

  • Page 1 & & 8VHU*XLGH K0764 5/02...
  • Page 2: Table Of Contents

    COMMAND FUNCTIONS AND CONFIRMATION OF SUCCESSFUL SECURITY SYSTEM COMMAND ENTRY......... 9 ADEMCO Security System Commands That May Be Executed ........9 FBII Security System Commands That May Be Executed ........... 10 EXAMPLE OF A CALL-IN FROM AN OUTSIDE TELEPHONE ........11 TELEPHONE ACCESS RESTRICTIONS................
  • Page 3: Introduction

    Introduction General Information TeleCommand permits you to control your security system using a Multiple Frequency telephone (either on premises or by a call-in when away). With TeleCommand, you can do the following: • Receive synthesized voice reports about your security system status over the telephone.
  • Page 4: Operating Instructions

    TeleCommand. If you have difficulties with the operation of TeleCommand, refer to the section entitled, “If You Have Difficulty With The Telephone System.” Summary When attempting to access TeleCommand from a telephone that is on or off premises, you must press the [#] key and enter your assigned 4- digit TeleCommand User Code;...
  • Page 5: Accessing The Security System Using An On-Premises Telephone

    4-digit TeleCommand code. 3. Enter your 4-digit TeleCommand code to access TeleCommand and hear system status. There is a 20-second time limit in which to enter TeleCommand User Code. After this time expires, TeleCommand disconnects. 4. Listen to the Status Report.
  • Page 6: Accessing The Security System Using An Off-Premises Telephone

    Enter your 4-digit TeleCommand code. After you have pressed the [#] key and entered your 4-digit TeleCommand Code, TeleCommand announces your security system status.
  • Page 7 2. Enter your 4-digit security system user code. As a safety feature, if the status of the system does not change during the first 15 key presses, TeleCommand will disconnect and a 20-minute lockout will occur. 3. Once the system is accessed successfully, you can then execute system commands (such as arm, disarm, etc.) using the telephone...
  • Page 8: Executing Security System Commands

    If not already announced, pressing the ✱ key during a pause in the status report will cause TeleCommand to announce the particular zones that are faulted (which door or window is open, for example).
  • Page 9: Command Functions And Confirmation Of Successful Security System Command Entry

    To verify deletion, try using the pause] + [any key] deleted User code Example: To arm an ADEMCO system in the STAY mode if your security system code is 1234, enter [1234] + [3]. ✱ If the "Quick-Arm" feature is programmed for your system, you may press the [#] key in place of your security system code.
  • Page 10: Fbii Security System Commands That May Be Executed

    Command Functions and Confirmation of Successful Security System Command Entry (cont’d) FBII/IntelliSense Security System Commands That May Be Performed The following are typical FBII security system commands that may be performed once you have obtained access to the security system: •...
  • Page 11: Example Of A Call-In From An Outside Telephone

    TeleCommand User Code. 2. The caller enters the TeleCommand User Code: [1] + [2] + [3] + [4]. 3. TeleCommand annunciates the current status of the security system. When the Status is annunciated and the caller hears the words "DISARMED READY TO ARM,"...
  • Page 12: Telephone Access Restrictions

    • An outside caller requesting remote access has 20 seconds from when the [#] key is pressed to enter the correct TeleCommand User Code or the system will hang up. Once TeleCommand is accessed and system status is announced, TeleCommand will allow three attempts to enter the correct panel user code.
  • Page 13: System Status Reports

    System Status Reports A security system status report is provided automatically following TeleCommand access to the system. Security system status may also be obtained by pressing the [✱] key while TeleCommand is enabled. The system status report includes the following: •...
  • Page 14: Arming Status

    Certain system status messages are displayed on a keypad only, such as Transmitter Low Battery (zone # followed by the state), Chime, and Tamper. • On FBII systems, TeleCommand will announce a Zone 9 low battery as “LOW BATTERY, SYSTEM READY, ZONE 9 NOT READY” •...
  • Page 15: Conditions That Terminate A Telecommand Session

    Conditions that Terminate a TeleCommand Session You may terminate a TeleCommand session at any time by ending the call. TeleCommand access will also be terminated under the following conditions: • If no tones have been received and the security system has made no announcements for 20 seconds.
  • Page 16: Miscellaneous Functions

    An example of the GoTo Command used with ADEMCO Security Systems follows: [4-digit Security System Code] + [✱] + partition number (0,1,2,3). TeleCommand will remain in the new partition until directed to go to another partition, or until it automatically returns to the original partition.
  • Page 17: Protection Against Outside Tampering

    TeleCommand and press the [#] key within the initial 5 seconds of dial tone to activate TeleCommand. 2. Enter your TeleCommand User Code, ex. [1] + [2] + [3] + [4]. TeleCommand will announce your security system status. 3. Press [#] + [0] + [0] to enter the programming mode: TeleCommand will prompt you to select Zone Descriptor.
  • Page 18: If You Have Difficulty With Telephone Access To The Security System

    FROM ON-PREMISES ACCESSED FROM AN OFF-PREMISES TELEPHONE. TELEPHONE. • Entry of 4-digit TeleCommand access • Either the 4-digit TeleCommand access code may be incorrect. Verify access code code or the system security code may and try again. have been entered incorrectly.
  • Page 19: If You Have Trouble With Your Normal Telephone Service

    If You Have Trouble with Your Normal Telephone Service In the event of trouble with your normal telephone service, disconnect the security system from the telephone line by removing the plug from the telephone wall jack (you should have been shown how to do this by your installing company).
  • Page 20: Limited Warranty

    24 months from the date stamp control on the product or, for products not having an ADEMCO date stamp, for 12 months from date of original purchase unless the installation and setup guide or catalog sets forth a shorter period, in which case the shorter period shall apply.

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