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Even if the SOS - Emergency Call system is fully
functional, external or uncontrolled factors
may prevent or stop SOS - Emergency Call
operation. These include, but are not limited
to, the following factors:
The key fob has been removed from the
vehicle, and the delayed accessories mode
is active.
The ignition is in OFF position.
The vehicle's electrical systems are not
intact.
The SOS - Emergency Call system software
and/or hardware is damaged during a
vehicle collision.
There are network problems that could limit
or impair service operation (e.g., error by
operator, busy network, bad weather, etc.).
If the vehicle battery connection fails due to a
collision or accident, the system can support
an SOS - Emergency Call for a limited period of
time. If the battery is disconnected for service,
the system turns off. In this case, it will be
possible to make an SOS - Emergency Call only
when the battery is reconnected to the
vehicle's electrical system.
System Requirements
Vehicle must have an operable 3G network
connection.
Vehicle must be powered with a properly
functioning electrical system.
The ignition must be in the RUN or ACC posi-
tion, or in OFF position until its backlight
stays on.
WARNING!
Never place anything on or near the
vehicle's 3G and GPS aerials. You could
prevent 3G and GPS signal reception,
which can prevent your vehicle from
placing an emergency call. An operable
3G network connection and a GPS signal
is required for the SOS-Emergency Call
system to function properly.
WARNING! (Continued)
Do not add any aftermarket electrical
equipment to the vehicle's electrical
system. This may prevent your vehicle
from sending a signal to initiate an emer-
gency call. To avoid interference that can
cause the SOS-Emergency Call system to
fail, never add aftermarket equipment
(e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle's electrical
system or modify the antennas on your
vehicle. IF YOUR VEHICLE LOSES BATTERY
POWER FOR ANY REASON (INCLUDING
DURING OR AFTER AN ACCIDENT) THE
MTC+ FEATURES, APPS AND SERVICES
AMONG OTHERS WILL NOT OPERATE.
The Occupant Restraint Controller (ORC)
turns on the air bag warning light in the
instrument cluster if a malfunction in any
(Continued)
part of the air bag system is detected. If
the air bag warning light is illuminated, the
air bag system may not be working prop-
erly and the SOS-Emergency Call system
may not be able to send a signal to an
emergency service operator. If the air bag
warning light is illuminated, contact the
Service Network to have the air bag
system checked immediately.
(Continued)
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