Troubleshooting - IKEA MATMASSIG Manual

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has cooled down using cleaner for glass
ceramic or stainless steel.

Troubleshooting

Warning! Refer to Safety
chapters.
What to do if...
Problem
The appliance cannot be ac-
tivated or is not operating.
Acoustic signal sounds, ap-
pliance deactivates.
The residual heat indicator is
not displaying anything.
There is no signal when you
touch panel symbols.
Possible cause
The appliance is not connec-
ted to an electrical supply or
it is connected incorrectly.
More than 10 seconds
passed since you activated
the appliance.
The Child Safety Device or
the Lock is on
.
Several symbols were
touched at the same time.
One or more symbols have
been covered for longer
than 10 seconds.
The cooking zone was only
on for a short time and is
therefore not hot.
The signals are deactivated. Activate the signals. Refer to
Remedy
Check if the appliance is cor-
rectly connected to the elec-
trical supply. Ensure a cor-
rect installation by calling an
authorised installer.
Activate the appliance
again.
Deactivate the Child Safety
Device (See the section
"Child Safety Device" or
"Lock").
Touch only one symbol.
Uncover symbols.
If the cooking zone is sup-
posed to be hot, call the Af-
ter Sales Service.
OffSound Control.
13

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