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Comtech EF Data NetPerformer SDM-9 Series Hardware Installation Manual

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NetPerformer
SDM-9120, 9220, 9230
Series Hardware Installation Guide

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Summary of Contents for Comtech EF Data NetPerformer SDM-9 Series

  • Page 1 ® NetPerformer SDM-9120, 9220, 9230 Series Hardware Installation Guide...
  • Page 2 Memotec is for informational purposes only and constitutes neither an endorsement nor a recommendation for such products or services. Memotec Inc. is a wholly owned subsidiary of Comtech EF Data Corp., and its parent company Comtech Telecommunications Corp (NASDAQ: CMTL).

  • Page 3: Table Of Contents

    Contents Chapter 1: Preface............1-1 1.
  • Page 4 3.3.1 Removing a DSP Module ......3-7 3. 4 Closing the Chassis Casing ........3-8 3.
  • Page 5 4.5.3 LAN Cables ........4-8 4.
  • Page 6 5. 6 Serial Port Connector and Custom HD-26 Cable Set Connectivity..5-8 Chapter 6: Troubleshooting Tips..........6-1 6.
  • Page 7 List of Figures Front View of the SDM-9120 ........2-2 Front View of the SDM-9220/9230 .
  • Page 8 The E&M Interface Card ......... 4-21 The Single-Port T1/E1 Interface Card (above) .
  • Page 9 List of Tables Jumper Installation Parameters........... 3-15 E&M Wiring .
  • Page 10 Memotec Inc.

  • Page 11: Chapter 1: Preface

    Preface Memotec Inc.

  • Page 12: Product Overview

    SDM-9XXX SeriesHardware Installation Guide Product Overview 1.1.1 SDM-9120 The NetPerformer SDM-9120 is an entry-level standalone chassis designed for network convergence at the branch office level. It is a high speed, low cost, flexible and compact unit that supports 8 analog or 60 digital telephony channels in a multitude of application scenarios.
  • Page 13 Preface The SDM-9220 base unit has: • One serial port equipped with HD-26 female connector • Two 10/100Base-T Ethernet ports (RJ45 connectors) • One console port • Two expansion slots • All UAC base units come equipped with universal AC power supply and a choice of 120 VAC North American or 240 VAC European power cord (must be speci- fied at time of ordering) •...
  • Page 14 SDM-9XXX SeriesHardware Installation Guide • A DB9F-DB9F console cable and 19-inch rackmount kit are also included in the product package • A custom cable (HD-26 male connector) is required for the serial port, available from Memotec Inc. or your NetPerformer distributor. The basic software set provides support of PowerCell Voice and Data (including legacy user data) and IP routing over Ethernet, serial or digital ports using PPP or Frame Relay RFC-1490.

  • Page 15: Sdm-9120

    Preface About this Document This document, NetPerformer® SDM-9XXX Series Hardware Installation Guide, provides the following information about the SDM-9120, SDM-9220, and the SDM-9230: • Regulatory compliance information (“Compliance Information and Safety Warn- ing” on page B-1) • Unpacking instructions (“Unpacking” on page 2-1) •...

  • Page 16: Audience

    SDM-9XXX SeriesHardware Installation Guide 1.2.2 Audience This document is intended for use by NetPerformer system administrators as well as technicians who are qualified to set up, configure and troubleshoot a NetPerformer Enterprise Network. Installation of NetPerformer hardware requires knowledge and proficiency in the configuration, operation, maintenance and security of all enterprise network elements in your application.

  • Page 17: Related Documents

    Preface • NetPerformer Release Bulletins These documents summarize the system specifications, software fixes and changes, and post-production documentation changes for a particular NetPer- former release. • NetPerformer Network Design Guide Offers valuable tips on how to design a NetPerformer application for maximum efficiency, including an analysis of data and voice traffic throughput issues and the impact of traffic flow.

  • Page 18: Changes To Console Operations

    SDM-9XXX SeriesHardware Installation Guide Changes to Console Operations The following change to console operations was made in NetPerformer firmware version V9.2.0, and still applies to firmware version V10.1.X and higher. If you are familiar with earlier versions of the NetPerformer firmware, this change should be taken into consideration before you configure or manage the product.

  • Page 19: Technical Support

    Preface Technical Support Memotec Technical Support is designed to meet your full range of support needs. From basic service to mission-critical support, we are committed to ensuring your success with NetPerformer products. By employing state-of-the-art products and the latest technologies available, we provide some of the fastest, most efficient service in the industry.

  • Page 20: Returning A Netperformer Unit

    SDM-9XXX SeriesHardware Installation Guide A summary of product items appears on “Product Description” on page 4-1. NOTE: If any items are missing, or if you have any questions concerning your shipment, contact Technical Support. 1.4.4 Returning a NetPerformer Unit If you need to return a NetPerformer unit for any reason, you must ship it in the original carton using adequate shock insulation material.

  • Page 21: Chapter 2: Unpacking

    Unpacking Memotec Inc.

  • Page 22: About Unpacking The Unit

    SDM-9XXX Series Hardware Installation Guide About Unpacking the Unit This chapter outlines preparatory steps that should be executed before you install and configure an SDM-9XXX Series unit: • Selecting a location (see next section) • Preparing the site (“Preparing the Site” on page 2-5).

  • Page 23: Distance Requirements

    Unpacking - Capable of supporting the weight and size of the SDM-9XXX Series, unit, its cabling and attached equipment. • To ensure proper ventilation of the SDM-9XXX Series unit, leave 5 cm (2 inches) of unobstructed space around the unit chassis. •...

  • Page 24: Environmental Requirements

    SDM-9XXX Series Hardware Installation Guide 2.1.4 Environmental Requirements For trouble-free operation of the SDM-9XXX Series unit, its location must satisfy the following environmental criteria: • Operating temperature: 0C to 45C (32F to 113F)* • Storage temperature: -20C to 65C (-4F to 149F) •...

  • Page 25: Preparing The Site

    Unpacking Preparing the Site 2.2.1 What You Will Need For trouble-free installation of the NetPerformer hardware make sure you have the following on hand: • The SDM-9XXX Series unit, with all accessories, cables and optional hardware you received in the product package. Refer to “Product Description”...
  • Page 26 SDM-9XXX Series Hardware Installation Guide - One RJ-11 to RJ-11 cable for each FXS or FXO port - One RJ-45 to RJ-45 cable for each E&M/PTT port • All user equipment that will be directly connected to the serial ports. •...

  • Page 27: Chapter 3: Hardware Installation

    Hardware Installation Memotec Inc.

  • Page 28: Chapter Overview

    SDM-9XXX Series Hardware Installation Guide Chapter Overview Hardware installation of the SDM-9120/9220/9230 involves the following steps: • Opening the chassis casing (“Opening the Chassis Casing” on page 3-3) • Installing or upgrading the DSP module (“Installing or Upgrading the DSP Module”...

  • Page 29: Opening The Chassis Casing

    Hardware Installation Opening the Chassis Casing This procedure must be followed to install a DSP module. NOTE: To open the casing of the SDM-9120/9220/9230 chassis: Wear an ESD (Electrostatic Sensitive Devices) wrist strap, and attach it to the ground lug on the power supply at the rear of the SDM-9120/9220/9230 chassis. Refer to “Rear View of the SDM-9120”...

  • Page 30: Removing The Cover From The Sdm-9220/9230 Chassis

    SDM-9XXX Series Hardware Installation Guide d. Roll the cover off over the front of the unit. Pull forward over the front panel Lift up from the rear Remove 3 screws Figure 3-1: Removing the Cover from the SDM-9220/9230 Chassis For the SDM-9120 only a.

  • Page 31: Installing Or Upgrading The Dsp Module

    Hardware Installation Installing or Upgrading the DSP Module Follow the procedure in this section for both installation and upgrade of a DSP module on the SDM-9120/9220/9230. The low-density (DSP-160) and high-density (HD) DSP modules are CAUTION: intended for the SDM-9120/9220/9230 only. replace the DSP-160 or HD DSP module with a DSP module intended DO NOT for the SDM-9360, SDM-9380 or SDM-9585.
  • Page 32 SDM-9XXX Series Hardware Installation Guide The optional DSP module is installed in the DSP socket located on the main board of the SDM-9120/9220/9230 unit. See Figure 3-3 for the exact location of the DSP socket. You can install either the HD DSP module or the DSP-160 module in this DSP socket. Refer to “DSP Modules”...

  • Page 33: Removing A Dsp Module

    Hardware Installation 3.3.1 Removing a DSP Module DSP modules must be removed with care. Use ESD procedure at all CAUTION: times. To remove a DSP module: Open the SDM-9120/9220/9230 chassis casing as described on “Opening the Chassis Casing” on page 3-3, heeding the note concerning ESD procedure, and the Caution...

  • Page 34: Closing The Chassis Casing

    SDM-9XXX Series Hardware Installation Guide Closing the Chassis Casing Do not turn the unit on unless its cover is properly installed and CAUTION: secured. To close the casing of the SDM-9220/9230 chassis: Hook the bottom lip of the front of the cover onto the bottom of the SDM-9120/9220/ 9230 front panel, using an upward motion.

  • Page 35: Removing An Interface Card

    Hardware Installation Removing an Interface Card This procedure must be followed to change the hardware strapping on an NOTE: interface card that has already been installed. (For interface card installation, “Installing an Interface Card” on page 3-17.) Interface cards must be removed with care. Use ESD procedure at all CAUTION: times.
  • Page 36 SDM-9XXX Series Hardware Installation Guide Install a metal faceplate to cover the slot cutout. The metal faceplate goes behind the chassis wall, and can be inserted through the slot opening. To secure the metal faceplate in place, tighten the 2 captive screws. To limit electromagnetic interference and ensure optimum ventilation inside NOTE: the unit chassis, there should be...

  • Page 37: Hardware Strapping

    Hardware Installation Hardware Strapping 3.6.1 NT/TE Mode On the ISDN-BRI S/T interface card, the directionality of the clock signals is set to NT (Network Termination) or TE (Terminal Equipment) mode through hardware strapping. NT/TE mode is software selectable on the single/dual T1/E1 interface cards. NOTE: •...

  • Page 38: Setting The Nt/Te Mode

    SDM-9XXX Series Hardware Installation Guide 3.6.2 Setting the NT/TE Mode To set the NT/TE mode on an ISDN-BRI S/T interface card you need to strap 2 jumpers located on the component side of the interface card: jumpers JP5 and JP6. The 2 jumpers operate independently and can have different settings: •...

  • Page 39: E1-75 Jumpers

    Hardware Installation Jumper positions WARNING: Use extreme caution when setting the NT/TE mode. must not be changed while the unit is under power. To avoid electrical shock and damage to the interface card or other hardware components, make sure that the unit is disconnected from its power source before you access any of its internal components.

  • Page 40: Position Of Jumper Connectors J4 And J7 On The Dual Port T1/E1 Interface Card

    SDM-9XXX Series Hardware Installation Guide will be used for an E1 connection at 75 Ohms. These jumpers are required for compliance with EMC Immunity standard EN 55024. They are provided with the card. If the jumpers are not installed correctly, an E1-75 connection may CAUTION: experience noise due to electromagnetic interference.

  • Page 41: Jumper Installation Parameters

    Hardware Installation engaged in the jumper base on both sides. Use extreme caution when setting the NT/TE mode. Jumpers WARNING: must not be installed while the unit is under power. To avoid electrical shock and damage to the interface card or other hardware components, make sure that the unit is disconnected from its power source before you access any of its internal components.
  • Page 42 SDM-9XXX Series Hardware Installation Guide Without an adaptor, the E1 port will not operate at 75 ohms. NOTE: The adaptor and attached BNC coaxial cables require strain relief to CAUTION: ensure that they do not loosen from the digital port: -If the unit is mounted in a rack, you must secure the cables to a side rail using tie-wraps, or support the weight of the cables on a tray -If the unit is on a table, you must support the weight of the cables on the...

  • Page 43: Installing An Interface Card

    Hardware Installation Installing an Interface Card Interface cards are installed in the 3 interface card slots located at the rear of the SDM- 9120/9220/9230 chassis (see Figure 3-7). You should set the NT/TE mode (see “NT/TE Mode” on page 3-11) and E1- NOTE: 75 jumpers (see “E1-75 Jumpers”...

  • Page 44: Location Of Interface Cards In The Sdm-9120/9220/9230 Slots

    SDM-9XXX Series Hardware Installation Guide Slot 1 Slot 2 Slot 3 (on SDM-9230 only) Figure 3-7: Location of Interface Cards in the SDM-9120/9220/9230 Slots Ensure that the SDM-9120/9220/9230 unit is securely placed on a hard, flat surface, with the port connectors facing you. Turn the power switch by pushing it to , and unplug the power cord from the...
  • Page 45 Hardware Installation Carefully remove the interface card from its protective packaging. Do not expose the interface card or the SDM-9120/9220/9230 unit to CAUTION: a magnetic field or electrostatic charge at any time. Damage to their components could result. Use ESD procedure at all times. Hold the interface card so that the printing on the faceplate is right side up, and slide it into the slot: Do not force the interface card into the slot.

  • Page 46: Installing The Unit In A Rack

    SDM-9XXX Series Hardware Installation Guide Installing the Unit in a Rack 3.8.1 Installing the SDM-9120 in a Rack A rackmount kit is provided with each SDM-9120 unit for optional rackmount installation of the unit chassis (Ordering part number KT-0021088). Details about the rackmount kit are provided on “Rackmount Kit”...

  • Page 47: Rackmount Brackets

    Hardware Installation rackmount kit are provided on “Rackmount Kit” on page 4-11. Install each bracket with 3 screws into pre-drilled holes on base of unit. Left bracket Right bracket Figure 3-9: Rackmount Brackets To assemble the rackmount kit and install the unit in a rack: Screw the brackets to the front or rear of the SDM-9220/9230 unit using 3 small screws along the bottom of each bracket, as shown in Figure...

  • Page 48: Completed Rackmount Installation

    SDM-9XXX Series Hardware Installation Guide Carefully insert the SDM-9220/9230 unit with the attached brackets into the rack. Secure the front of each bracket onto the rack using two mounting screws with washers, as shown in Figure 3-10. Four mounting screws securely hold unit in place Figure 3-10: Completed Rackmount Installation 3-22...

  • Page 49: E&M Wiring And Grounding

    Hardware Installation E&M Wiring and Grounding In a two-wire E&M application, connect wires 4 and 5 to the PBX R and T pair, respectively. Refer to Table 4-10. • The R and T pair carry voice/fax analog signals between the SDM-9120/9220/ 9230 and the PBX.

  • Page 50: Four-Wire E&M Connections

    SDM-9XXX Series Hardware Installation Guide leads of the analog voice port straight through, without crossing.  E E   R   T  R PBX-to-PBX Connection             Connection Through SDM-9120/9220/ Figure 3-11: Four-Wire E&M Connections All signals are listed from the PBX’s point of view.

  • Page 51: E&M Grounding Considerations

    Hardware Installation 3.9.1 E&M Grounding Considerations Proper grounding is essential for correct operation of telephone equipment in E&M applications. E&M signaling works by applying DC voltages to the E and M leads for connecting and disconnecting. Without a proper ground, the DC voltages do not have a common point of reference, which can result in unintended or sporadic signaling.

  • Page 52: Installing The Ferrites (Emi Filters)

    SDM-9XXX Series Hardware Installation Guide 3.10 Installing the Ferrites (EMI Filters) Ferrites are not provided with the product package. NOTE: Ferrites, or EMI filters, are required in the following circumstances: • For E&M/PTT connections on all SDM-9220 and SDM-9230 products, in all countries •...

  • Page 53: Installing A Ferrite With An Rj-45/Rj-48 Connector

    Hardware Installation Allow no more than three inches (one inch is ideal) between the wrap and the RJ-45 or RJ-48 connector that plugs into the user device or telephone outlet. Figure 3-13: Installing a Ferrite with an RJ-45/RJ-48 Connector Memotec Inc. 3-27...

  • Page 54: 3.11 Powering The Unit

    SDM-9XXX Series Hardware Installation Guide 3.11 Powering the Unit The SDM-9120/9220/9230 units are AC powered. Information about the power supply is provided on “Power Supply” on NOTE: page 4-10. 3.11.1 SDM-9120/9220/9230 UAC Power Cords A removable power cord is supplied with the unit, either: •...

  • Page 55: Harness And Wire For A Dc Power Connection

    Hardware Installation If at a later time you need to remove the unit cover or access WARNING: internal components, turn the unit and disconnect it from its power source to avoid electrical shock and damage to the unit. SDM-9220/9230 DC Unit : Connection of the -48 VDC unit to its power source CAUTION: must be carried out by a qualified electrical technician only.

  • Page 56: System Status On Power-Up

    SDM-9XXX Series Hardware Installation Guide Ensure that the 3 wires of the factory-supplied harness are properly inserted into the plastic connector of the harness. Refer to Figure 3-15. • Black wire: -48 VDC live wire • Green/yellow wire: chassis ground •...

  • Page 57: Front Panel Led States During System Startup

    Hardware Installation tem Status LEDs” on page 4-5. Stage Current Status of the SDM-9120/9220/9230 green blink blink Quick hardware test by the bootstrap. Blink- ing and frequent changes of the STATUS and ALARM LEDs occur during this stage green green Hardware initialization by the bootstrap green Bootstrap is running.

  • Page 58: Connecting The Console Terminal

    SDM-9XXX Series Hardware Installation Guide 3.12 Connecting the Console Terminal A console cable is provided with the product package to connect the SDM-9120/9220/ 9230 to the console terminal. This is a standard TIA-232 (V.24) straight-through cable with DB-9 female connectors at both ends (Ordering part number: 502-0811-006). To connect the console terminal to the SDM-9120/9220/9230 unit: Install one end of the console cable onto the SDM-9120/9220/9230 console port, labelled...

  • Page 59: Activating The Console Connection

    Hardware Installation 3.12.2 Activating the Console Connection To activate the console connection: Ensure that the SDM-9120/9220/9230 unit has successfully powered up with no system status errors (see “System Status on Power-Up” on page 3-30). Power the console terminal on or start your console terminal emulation program. Take note of: “Important Console and Modem Settings for Startup”...

  • Page 60: Installing The Licensed Software Options

    SDM-9XXX Series Hardware Installation Guide 3.13 Installing the Licensed Software Options Execute the Product License Status ( ) command at the NetPerformer console command line to install all licensed software options you have purchased for your SDM- 9120/9220/9230 unit. Each licensed option includes a Software Licensing Agreement, which can be found in the product package.

  • Page 61: 3.14 Connecting The Lan Hub

    Hardware Installation 3.14 Connecting the LAN Hub You must provide a standard straight through Ethernet 802.3 LAN cable (10/100BaseT, RJ-45M to RJ-45M) for connection to each LAN port. LAN cables are not provided with the product package. To connect the SDM-9120/9220/9230 unit to a LAN hub: Connect one end of the LAN cable to one of the SDM-9120/9220/9230 Ethernet LAN ports, labelled ETHERNET...
  • Page 62 SDM-9XXX Series Hardware Installation Guide 3-36 Memotec Inc.

  • Page 63: Chapter 4: Product Description

    Product Description Memotec Inc.

  • Page 64: Sdm-9120 Base Unit

    SDM-9XXX Series Hardware Installation Guide SDM-9120 Base Unit Interface card slots Ethernet ports (2) Serial port Console port Power supply System status LEDs LAN status LEDs Ground lug Figure 4-1: Rear View of the SDM-9120 Item Details Base unit chassis, with two slots for interface “Base Unit Chassis”...

  • Page 65: Sdm-9220/9230 Base Unit

    Product Description SDM-9220/9230 Base Unit ON/OFF switch Interface card slots Serial number Ground lug AC connector Ethernet ports (2) Serial port Power supply Console port LAN status LEDs System status LEDs Figure 4-2: Rear View of the SDM-9230 UAC Item Details Base unit chassis, with two (SDM-9220) or three “Base Unit Chassis”...

  • Page 66: Optional Hardware

    SDM-9XXX Series Hardware Installation Guide Optional Hardware Item Details DSP module: low or high-density “DSP Modules” on page 4-13 Interface cards: FXS (dual or quad port), FXO (dual “Interface Cards” on page 4-15 or quad port), E&M/PTT (quad port), T1/E1 (single or dual port), ISDN-BRI S/T (dual port, SDM-9220/ 9230 only), Serial (dual port, SDM-9220/9230 only) Table 4-3: Optional Hardware...

  • Page 67: Base Unit Chassis

    Product Description Base Unit Chassis 4.4.1 SDM-9220/9230 Physical Dimensions • Width: 42.7 cm (16.8") • Depth: 31 cm (12.2") • Height: 8.9 cm (3.5") • Typical weight: 4.5 kg (10 lb). 4.4.2 SDM-9120 Physical Dimensions • Width: 42.7 cm (16.8") •...

  • Page 68: Alarm Led States

    SDM-9XXX Series Hardware Installation Guide State Interpretation Amber Later stages of system startup, when the boot sector is running The exact function that is taking place can be Note: determined in conjunction with the ALARM LED. Refer to Table 3-4 “Front Panel LED States During System Startup”...

  • Page 69: Ethernet Ports

    Product Description Ethernet Ports 4.5.1 Ports • 2 fully routed Ethernet IEEE 802.3 LAN interfaces • RJ-45 10/100BaseT connectors • Each port can be configured with 2 IP addresses, providing a maximum of 4 IP addresses per unit • Auto-detect speed, 10 or 100 Mbps •...

  • Page 70: Lan Cables

    SDM-9XXX Series Hardware Installation Guide 4.5.3 LAN Cables Each Ethernet LAN port has an RJ-45 female connector to attach a LAN cable. Select a standard LAN cable with RJ-45 connectors at both ends. RJ-45 Connector for Ethernet LAN Port The RJ-45 female connectors marked on the rear panel of the SDM- Ethernet 1 9220/9230 provide two physical LAN ports for attachment to the local LAN hub (10/...

  • Page 71: Console Port

    Product Description Console Port 4.6.1 Port One PC-compatible console port: • DB-9 male connector • TIA-232 (V.24) serial interface • Autobaud asynchronous transmission, 1200, 2400, 4800, 9600, 19200, 28800, 38400, 57600 and 115200 bps The equipment you connect to the console port must operate at 9600 bps NOTE: when you first power up the NetPerformer unit.

  • Page 72: Power Supply

    SDM-9XXX Series Hardware Installation Guide Power Supply The power supply is located on the right side when the SDM-9XXX Series unit is viewed from the rear. A different power supply is provided on the UAC and DC units. For information about the factory-supplied power cable and connection to the NOTE: power source, turn to “Powering the Unit”...

  • Page 73: Rackmount Kit

    Product Description Rackmount Kit One rackmount kit is supplied with the unit for mounting in a standard 19" (48 cm) rack. The ordering part number for the SDM-9220/9230 are 100-1086-001 while it is KT- 0021088 for the SDM-9120. To assemble the rackmount kit and install the unit in a rack, refer to “Installing the Unit in a Rack”...

  • Page 74: Mounting Screws And Mounting Bracket

    SDM-9XXX Series Hardware Installation Guide smaller screws are to attach the optional handle to the bracket. Figure 4-5: Mounting Screws and Mounting Bracket Optionally, you can add a handle to the bracket by aligning the handle with the holes and attaching the handle using 2 screws provided. Using the mounting screws, secure each mounting bracket on either side of the unit along the front edge.

  • Page 75: Dsp Modules

    Product Description DSP Modules High density, high performance DSP processors digitize, process and compress voice signals on the NetPerformer unit. The DSP processors handle voice compression software and fax/modem emulation. 4.9.1 DSP-160 Module A single low-density module (DSP-160) has 1, 2, 3, 5 or 6 DSP processors. Each DSP processor supports 5 digital timeslots.

  • Page 76: High-Density Dsp Module

    SDM-9XXX Series Hardware Installation Guide 4.9.2 High-density DSP Module The high-density DSP module (HD-DSP) can be installed to support a greater number of voice calls. Notched edge Figure 4-8: High-Density DSP Module • A maximum of one HD DSP module can be installed on theSDM-9120, SDM- 9220, or SDM-9230.

  • Page 77: Interface Cards

    Product Description 4.10 Interface Cards The NetPerformer interface cards add optional hardware interfaces to the SDM-9XXX Series. They provide a physical interface to external devices and networks, scalable to the needs of your application. • The SDM-9120 can be installed with a maximum of 2 low-profile interface cards.

  • Page 78: Converting An Sdm-92X0 Card To An Sdm-9120 Low Profile

    SDM-9XXX Series Hardware Installation Guide 4.10.2 Converting an SDM-92x0 Card to an SDM-9120 Low Profile Remove the SDM-92x0 type faceplate from the interface card by unscrewing the two screws securing that faceplate to the interface card. On the SDM-9120 type low-profile faceplate, secure the L-shaped mounting brackets using the bolts provided with the faceplate kit.

  • Page 79: Types Of Interface Cards

    Product Description 4.10.3 Types of Interface Cards There are three types of interface cards: • Analog voice interface cards: FXS (dual or quad port), FXO (dual or quad port), E&M/PTT (quad port) • Channelized digital interface cards: T1/E1 (single or dual port), ISDN-BRI S/T (dual port, SDM-9220/9230 only) •...

  • Page 80: The Dual Fxs Interface Card (Above), And Quad Fxs Interface Card (Below)

    SDM-9XXX Series Hardware Installation Guide Figure 4-11: The Dual FXS Interface Card (above), and Quad FXS Interface Card (below) To interpret the status LEDs on these interface cards, refer to “Interface Card NOTE: Status LEDs” on page 4-27. Use a two-wire cable for FXS connections. In rare circumstances, CAUTION: your telephone or fax may not work if you use a four-wire cable.
  • Page 81 Product Description FXO Interface Cards Ordering part numbers for the SDM-9220/9230: • for the dual FXO interface card 161-1051-000 • for the quad FXO interface card. 161-1052-000 Ordering part numbers for the SDM-9120: • for the dual FXO interface card 161-1351-000 •...
  • Page 82 SDM-9XXX Series Hardware Installation Guide To interpret the status LEDs on these interface cards, refer to “Interface Card Status LEDs” on page 4-27. You must install a ferrite on each cable connected to an FXO port on an NOTE: SDM-9220 UAC or SDM-9230 UAC installed in the European Union or Russia.

  • Page 83: Channelized Digital Interfaces

    Product Description SDM-9230, providing up to 12 analog E&M voice ports in a single unit. Figure 4-13: The E&M Interface Card To interpret the status LEDs on this interface card, refer to “Interface Card Status LEDs” on page 4-27. E&M signaling requires two sets of wires: one to carry signaling information (the E and the M leads), and the other to carry the VF audio signals.
  • Page 84 SDM-9XXX Series Hardware Installation Guide T1/E1 Interface Cards Ordering part numbers for SDM-9220/9230: for the single port interface card 161-1032-001 for the dual port interface card. 161-1032-002 Ordering part numbers for SDM-9120: for the single port interface card 161-1332-001 for the dual port interface card. 161-1332-002 •...

  • Page 85: The Single-Port T1/E1 Interface Card (Above)

    Product Description Workaround: Substitute a dual port T1/E1 interface card for the T1 interface, and configure it for T1 operations. Figure 4-14: The Single-Port T1/E1 Interface Card (above) Figure 4-15: The Dual-Port T1/E1 Interface Card (below) T1 operations are indicated when the port LED labeled is green.
  • Page 86 SDM-9XXX Series Hardware Installation Guide T1/E1 Interface Cards at 75 Ohms Ordering part numbers for the SDM-9220/9230: (single port interface card) or 161-1032-001 (dual port interface card) with 161-1032-002 (RJ-48 to dual BNC cable) AG2CA0001 Ordering part numbers for the SDM-9120: 161-1332-001 (single port interface card) or 161-1332-002...
  • Page 87 Product Description You must install a ferrite on each coaxial cable connected to an RJ48 to NOTE: BNC cable associated with a T1/E1 interface card on an SDM-9220/9230 These ferrites are provided with the product package. For instructions, turn to “Installing the Ferrites (EMI Filters)”...

  • Page 88: Dual Serial Port (Wan) Interface

    SDM-9XXX Series Hardware Installation Guide • Maximum 3 interface cards per unit, providing a maximum of 6 ports and 12 B- channels for voice or data. Figure 4-16: The ISDN-BRI S/T Interface Card To interpret the status LEDs on this interface card, refer to “Interface Card Status LEDs”...

  • Page 89: Interface Card Status Leds

    Product Description • Each port permits connection of a WAN/user line for data traffic • Protocols supported: P-SDLC S-SDLC HDLC PVCR FR-NET FR-USER DDCMP T-ASYNC R-ASYNC PASSTHRU , synchronous and asyn- chronous (available with SkyPerformer license only) • Throughput speeds: 8 to 2048 Kbps, on both ports of the interface card •...

  • Page 90: Status Led Indicators On Analog Voice Interface Cards

    SDM-9XXX Series Hardware Installation Guide • “The E&M Interface Card” on page 4-21. Intf. Card Color Indication ACT (one Green Activity (traffic transmitted or received) on for each the analog voice port located immediately port) above the LED. Blinks when the channel is ringing a phone ACT (one Green...

  • Page 91: Status Led Indicators On Channelized Digital Interface Cards

    Product Description Intf. Card Color Indication Single/ SYN-AL Either the port is not configured (State = Dual port DISABLED) or the interface card did not T1/E1 pass the power-up self test and is not func- tional Green The digital link is synchronized One or more Yellow Alarms have Amber occurred on the link.

  • Page 92: Fxs And Fxo Interface Cards

    SDM-9XXX Series Hardware Installation Guide Intf. Card Color Indication ISDN-BRI The port corresponding to this LED is dis- abled Blinking A link error has occurred on the port Green Layer 1 active on this port No activity on bearer (B-) channels Green Traffic on bearer (B-) channels Table 4-9: Status LED Indicators on Channelized Digital Interface Cards...

  • Page 93: E&M Interface Card

    Product Description Use a two-wire cable for FXS connections. In rare circumstances, CAUTION: your telephone or fax may not work if you use a four-wire cable. Should this occur, replace the four-wire cable with a two-wire cable. If the problem persists, contact Technical Support.

  • Page 94: Rj-45 Pinout (Female Jack) For The E&M Interface Card

    SDM-9XXX Series Hardware Installation Guide CONNECTOR CABLE Figure 4-19: RJ-45 Pinout (Female Jack) for the E&M Interface Card To connect this cable: Connect one end of the cable to the RJ-45 connector on the interface card. Connect the other end to the RJ-45 connector on the trunk side of the PBX As an alternative, you can cut it off and punch on a Telco/PTT block termination.

  • Page 95: T1/E1 And Isdn-Bri S/T Interface Cards

    Product Description 4.10.9 T1/E1 and ISDN-BRI S/T Interface Cards Use an RJ-48 cable for T1/E1 (E1-120) and ISDN-BRI S/T connections. This cable is a standard unshielded twisted pair (UTP) male-male cable with RJ-48 connectors. One RJ-48 to RJ-48 cable is provided for each physical digital port on the T1/ NOTE: E1 and ISDN-BRI S/T interface cards.

  • Page 96: 4.10.10 Supporting E1-75 On A T1/E1 Port

    SDM-9XXX Series Hardware Installation Guide To connect an RJ-48 cable: Connect one end of the cable to the RJ-48 connector on the interface card. Connect the other end to the network or to the RJ-48 connector on another digital interface card. You must install a ferrite on each cable connected to an ISDN-BRI S/T NOTE: port on an SDM-9220 UAC or SDM-9230 UAC installed in the European...

  • Page 97: Rj-48 To E1-75 Dual Bnc Adapter Cable

    Product Description Adaptor Cable • RJ-48M to E1-75 dual BNC adaptor cable (Part number: AG2CA0001) • Installed between the digital port and the BNC coaxial cable. Refer to “Connect the following adaptor for E1-75 operations onto the digital port: RJ-48 to E1-75 dual BNC adaptor cable (Ordering part number.
  • Page 98 SDM-9XXX Series Hardware Installation Guide The adaptor and attached BNC coaxial cables require strain relief to CAUTION: ensure that they do not loosen from the digital port: -If the unit is mounted in a rack, you must secure the cables to a side rail using tie-wraps, or support the weight of the cables on a tray -If the unit is on a table, you must support the weight of the cables on the table.

  • Page 99: Chapter 5: Serial Port And User Equipment Connections

    Serial Port and User Equipment Connections Memotec Inc.

  • Page 100: Serial Port

    SDM-9XXX Series Hardware Installation Guide Serial Port 1 built-in serial port for WAN/user traffic, with 2 optional serial ports on the dual serial port interface card (SDM-9220/9230 only): • HD-26 female connector • Asynchronous speeds: 300 bps to 115.2 Kbps •...
  • Page 101 Serial Port and User Equipment Connections When ordering a cable for the serial port, make sure you specify the correct NOTE: gender. The HD-26 female connector automatically detects the interface and gender according to the type of HD-26 custom cable that is installed. For example, with a V.35/V.11 DTE cable the port will select V.35/V.11 electrical characteristics and DTE.

  • Page 102: Connecting The User Equipment

    SDM-9XXX Series Hardware Installation Guide Connecting the User Equipment To connect the user equipment to the serial port: Locate the HD-26 custom cable that is appropriate for: - The device you are attaching: DTE or DCE - The interface you want to use: V.35/V.11, TIA-232 (V.24), X.21, X.21 EU, TIA-449 (V.36) or TIA-530.

  • Page 103: Wan/User Port Specifications

    Serial Port and User Equipment Connections WAN/User Port Specifications • 1 built-in serial port, configurable as user or link, supporting V.35/V.11, TIA-232 (V.24), X.21, X.21 EU, TIA-449 (V.36) and TIA-530 interfaces • Maximum speed without compression: 6 Mbps (6144 Kbps) For a port with INTERNAL clocking, if the port speed is configured higher than 2 Mbps (2048 Kbps), the clock speed will be 3 Mbps (3072 Kbps) or 6 Mbps (6144 Kbps), whichever is closer to the configured speed.

  • Page 104: Custom Serial Cable Specifications

    SDM-9XXX Series Hardware Installation Guide Custom Serial Cable Specifications In the following sections the Ordering part number is required for ordering extra cables. The Stock number is printed on the cable. 5.5.1 V.35/V.11 Cables • HD-26 male connector at one end for connection to the NetPerformer serial port •...

  • Page 105: X.21 Eu Cables

    Serial Port and User Equipment Connections 5.5.4 X.21 EU Cables An X.21 EU cable has a metric M3 screw on the DB-15 connector. NOTE: • HD-26 male connector at one end for connection to the NetPerformer serial port • DB-15 female (DCE) or male (DTE) connector at the other end for connection to the X.21 equipment - Use the DCE female cable for connection to a male connector on the X.21 EU equipment (typically a DTE device)

  • Page 106: Serial Port Connector And Custom Hd-26 Cable Set Connectivity

    SDM-9XXX Series Hardware Installation Guide Serial Port Connector and Custom HD-26 Cable Set Connectivity Table 5-1 on the next page provides the pinout and directionality of signals on the SDM- 9120/9220/9230 serial port connectors and the custom HD-26 cable that connects to these connectors.
  • Page 107 Serial Port and User Equipment Connections  Main Board Cable V.35 TIA-232/V.24 TIA-530 TIA-449/V.36 X.21 Interface DSRA DSRA DSRA Data Set Ready n/a n/a DSRB DSRB DSRB RTSA RTSA RTSA Ready To Send n/a n/a RTSB RTSB RTSB CTSA CTSA CTSA Clear To Send n/a n/a...
  • Page 108 SDM-9XXX Series Hardware Installation Guide 5-10 Memotec Inc.

  • Page 109: Chapter 6: Troubleshooting Tips

    Troubleshooting Tips Memotec Inc.

  • Page 110: Symptoms, Problems And Solutions

    SDM-9XXX Series Hardware Installation Guide Symptoms, Problems and Solutions Symptom Possible Problem Solution Unit does not start, with: No power to unit Make sure the power cord is properly plugged into the POWER LED off power inlet on the unit, and STATUS LED off the power outlet on the wall ALARM LED off...
  • Page 111 Troubleshooting Tips Symptom Possible Problem Solution Console connection Incorrect cable connection Make sure you are using the does not work, with: factory-supplied console cable POWER LED green Make sure the cable is prop- STATUS LED amber erly plugged into the CON- ALARM LED any state SOLE port and the console terminal COM port...
  • Page 112 SDM-9XXX Series Hardware Installation Guide Symptom Possible Problem Solution User equipment con- No power to user equipment Make sure AC power outlet nection does not work has power Make sure user equipment is properly plugged in and switched on Incorrect cable connection Make sure you have the cor- rect HD-26 custom cable for the gender and interface of...

  • Page 113: Appendix A: Warranty Information

    Appendix A: Warranty Information This appendix explains the conditions of the product warranty. Memotec Inc.

  • Page 114: Memotec Standard Warranty Policy

    SDM-9XXX Series Hardware Installation Guide Memotec Standard Warranty Policy This standard warranty policy sets out the sole obligation and liability of Memotec and the customer’s exclusive remedies for claims based on defects in or failure of any product sold (including software) by Memotec. This standard warranty policy replaces all other warranties, expressed or implied with respect to Products sold or services rendered by Memotec Inc.
  • Page 115 from Distributor/Business Partner. 3.Memotec will be responsible for both material and labor required to effect all repairs under terms of the warranty for the Standard Warranty Period (see section below for Standard Warranty Period for specific Memotec product lines), providing the Product is returned to Memotec as specified above. 4.During the Standard Warranty Period, the Distributor/Business Partner or end- user may return defective parts for replacement at no charge (except shipping to Memotec), in lieu of returning the complete Product.
  • Page 116 SDM-9XXX Series Hardware Installation Guide 11.Memotec is not responsible for any storage fees that shipping companies may charge nor for any delay caused by lack of information on Product that is returned. 12.The Distributor/Business Partner (or direct purchaser) is responsible for all custom and shipping fees related to the returned Product.

  • Page 117: Appendix B: Compliance Information And Safety Warning

    Appendix B: Compliance Information and Safety Warning Memotec Inc.

  • Page 118: Regulatory - Compliance And Agency Approval

    SDM-9XXX Series Hardware Installation Guide Regulatory – Compliance and Agency Approval SDM-9220 UAC and SDM-9230 UAC: these products comply with or have obtained Regulatory Agency approval at least against the following standards: FCC Part 15 • EMC – Emission – EN55032:2012 Class B AS/NZS CISPR22...
  • Page 119 SDM-9120 UAC: this product complies with or has obtained Regulatory Agency approval at least against the following standards: FCC Part 15 • EMC – Emission – EN55032:2012 Class A AS/NZS CISPR32 • EMC – Immunity EN 55024:2010 EN60950-1:2006 + A11, A1, A12, A2 IEC 60950-1:2005 + A1, A2 •...

  • Page 120: Compliance And Regulatory Statements

    SDM-9XXX Series Hardware Installation Guide Compliance and Regulatory Statements EU Directives: EMC + Safety + RoHS Memotec Inc.
  • Page 121 Memotec Inc.
  • Page 122 SDM-9XXX Series Hardware Installation Guide MEMOTEC vakuuttaa täten että SDM-9120 UAC + SDM-9220 UAC + SDM-9230 UAC tyyppinen laite on direktiivin 2014/30, 2014/35, 2011/65 oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen. Hierbij verklaart MEMOTEC dat het toestel SDM-9120 UAC + SDM-9220 UAC + SDM-9230 UAC in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 2014/30, 2014/35, 2011/65.

  • Page 123: Marking

    Marking The SDM-9120 UAC, SDM-9220 UAC and the SDM-9230 UAC bear the following CE mark: Intent of Use and Network Compatibility Item Compatible Telecom Services This telecom Equipment is intended to be connected to the following telecom services: • X.21, V.24, V.35 or V.36 Leased Circuits, in all the countries listed below •...
  • Page 124 SDM-9XXX Series Hardware Installation Guide Item Compatible Telecom Services This telecom Equipment is intended to be connected to the following telecom services: • ISDN Primary rate access at 2048 kbps in all the countries listed below The SDM-9220/9230 with • G.703 Leased circuits at 2048 kbps structured and unstruc- Interface Cards P/N 100- tured, using 120 Ohm interface, in all the countries listed 1111-001/002 or -501/502...

  • Page 125: En55032 And Cispr32 Warning

    Item Compatible Telecom Services This telecom Equipment is intended to be connected to the following telecom services: • 2-wire Analog access to Leased Circuits in all the countries listed below The SDM-9220/9230 with • 4-wire Analog access to Leased Circuits in all the countries Interface Cards P/N 100- listed below 1092-002 or -502 (Quad...

  • Page 126: Fcc Part 68 Statement

    SDM-9XXX Series Hardware Installation Guide If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...

  • Page 127: Problems, Repair And Warranty

    • If a need arises in the future, the telephone company will call the user and request the following information for any equipment being connected to the Public Switched Telephone Network: For equipment equipped with interface cards 100-1107-003/004 or -503/504 (Quad/Dual FXO): Memotec Inc.
  • Page 128 SDM-9XXX Series Hardware Installation Guide B-12 Memotec Inc.

  • Page 129: Industry Canada Statements

    Industry Canada Statements The SDM-9120 does not exceed Class A limits for radio noise emissions for digital apparatus, set out in Radio Interference Regulation of the Industry Canada. The SDM-9220 and the SDM-9230 do not exceed Class B limits for radio noise emissions for digital apparatus, set out in Radio Interference Regulation of the Industry Canada.

  • Page 130: Notice D'industrie Canada

    SDM-9XXX Series Hardware Installation Guide Notice d'Industrie Canada Le SDM-9120 ne dépasse pas les limites de Classe A d'émission de bruits radioélectriques pour les appareils numériques, telles que prescrites par le Règlement sur le brouillage radioélectrique établi par l'Industrie Canada. Les SDM-9220 et SDM-9230 ne dépassent pas les limites de Classe B d'émission de bruits radioélectriques pour les appareils numériques, telles que prescrites par le Règlement sur le brouillage radioélectrique établi par l’Industrie Canada.

  • Page 131: Notice For Users In Australia - Emergency Dialing Warning

    Notice for Users in Australia – Emergency Dialing Warning In the event of a power failure, an FXO interface card for the SDM-9220/9230 (Ordering part number 100-1107-003/004 or -503/504) and for the SDM-9120 (Ordering part number 100-1107-503A/504A) will not operate. Approval in Russia The SDM-9220 UAC and SDM-9230 UAC are approved.

  • Page 132: Environmental Information

    SDM-9XXX Series Hardware Installation Guide Environmental Information Waste Electrical and Electronic Equipment – WEEE The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the level of recycling of electrical and electronic equipment and to encourage designers to create products with recycling in mind.

  • Page 133: Compliance To China Rohs

    Compliance to China RoHS Memotec Inc. B-17...

  • Page 134: Safety Warnings And Precautions

    SDM-9XXX Series Hardware Installation Guide Safety Warnings and Precautions WARNING WARNUNG AVERTISSEMENT Access to the interior of this unit Der Zugang ins Innere des Gerätes ist Seul un spécialiste doit avoir shall be made only by a quali- nur einem fachlich qualifizierten Techni- accès à...
  • Page 135 Memotec Inc. B-19...
  • Page 136 For local offices and sales representatives, please visit our website: www.memotec.com Memotec Inc. 7755 Henri Bourassa Blvd. West Montreal, Quebec Canada H4S 1P7 Tel.: (514) 738-4781 FAX: (514) 738-4436 www.memotec.com...

This manual is also suitable for:

Netperformer sdm-9120Netperformer sdm-9230Netperformer sdm-9220

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