Plantronics BackBeat PRO 5100 User Manual

Plantronics BackBeat PRO 5100 User Manual

True wireless earbuds
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BackBeat PRO 5100
True Wireless Earbuds
User Guide

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Table of Contents
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Summary of Contents for Plantronics BackBeat PRO 5100

  • Page 1 BackBeat PRO 5100 True Wireless Earbuds User Guide...
  • Page 2: Table Of Contents

    Contents Controls overview Power and pair Power on the case Pair first time Pair mode Charge Quick charge Check battery level Replace eartips Install the app The Basics Power on/off your earbuds Adjust the volume Play or pause audio Track selection Make/Take/End Calls Use Siri, Google Now Use sensors...
  • Page 3: Controls Overview

    Controls overview Siri, Google Left Secondary earbud Volume up Tap to increase levels (touch sensor) Volume down Tap and hold to decrease levels (touch sensor) Power on Click and hold 2 seconds Power off Click and hold 4 seconds Right Primary earbud Play/pause * Click 1 time...
  • Page 4: Power And Pair

    Power and pair Power on the case Your charge case is shipped from the factory in a Deepsleep mode to conserve battery. Power on your charge case to power your earbuds for first use. Click and hold the charge case button for two seconds to power it on. The charge case LEDs light up.
  • Page 5: Charge

    Check battery level Check your earbud battery level: • Listen to the voice prompt when you remove your earbuds from case and put them on. • View battery level in BackBeat app. Download at plantronics.com/software. Voice prompt Listen time "Battery high"...
  • Page 6 Charge case LED Battery level Battery high Battery medium Battery low Battery critical...
  • Page 7: Fit

    Place earbud in your ear. Rotate down and forward for an optimal fit and sound experience. Try the 3 eartips to find which size fits you comfortably while blocking external noise. Listen to music and select the eartip that gives you the most bass response. You may prefer a different size eartip in each ear.
  • Page 8: Install The App

    Install the app Get the most from your earbuds by downloading our free app, BackBeat for iOS/Android. With this app, you can: • Stream a playlist, use a stopwatch, customize volume settings and more on your earbuds (My Tap) • Change earbud language •...
  • Page 9: The Basics

    The Basics Siri, Google Power on/off your You can automatically or manually power on/off the earbuds. earbuds • Automatic Taking the earbuds out of the case automatically powers your earbuds on. Conversely, putting them back in the case automatically powers them off and starts charging them. •...
  • Page 10: Make/Take/End Calls

    Make/Take/End Calls Answer or end a call Click the right earbud. Answer a second call First, click the right earbud to end current call, then click the right earbud again to answer new call. Mute On a call, remove both earbuds to mute. Put on one or both earbuds to unmute. NOTE Requires active sensors.
  • Page 11: More Features

    More Features DeepSleep mode If you leave your earbuds powered on but out of range of your paired device, they conserve power by entering DeepSleep mode after 90 minutes. To exit DeepSleep mode, power on each earbud. Connect new earbud If you lose one of your earbuds and order a replacement, connecting your new earbud to your existing earbud takes a few easy steps.
  • Page 12 Bluetooth connection as well as primary controls to the left earbud and moves the volume and My Tap controls to the right earbud.
  • Page 13: Troubleshoot

    See Pair mode. • Ensure that your earbud firmware is up-to-date in BackBeat app. Download the app: plantronics.com/software • Delete earbud device listings in your phone's Bluetooth menu (PLT BBPRO5100, PLT BBPRO5100_L) and pair again. See Pair mode. The earbud sensors are not working •...
  • Page 14: Support

    2132 LR Hoofddorp United States Netherlands © 2019 Plantronics, Inc. Bluetooth is a registered trademark of Bluetooth SIG, Inc. and any use by Plantronics, Inc. is under license. All other trademarks are the property of their respective owners. 215632-06 (08.19)

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