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7. Troubleshooting
The following simple issues can be handled by the user. Please call
the after-sales service department if the issues are not settled.
Inoperation
Odor
Long-term operation
of compressor
Illuminating light does
not shine
The refrigerator door
can not be properly
closed.
Loud noises.
7.1 Warm tips:
• Condensation: condensation phenomenon will be detected on the
exterior surface and door seals of the freezer when the ambient
humidity is large, this is a normal phenomenon, and the condensa-
tion can be wiped away with a dry towel.
• Buzz: Buzz will be generated by running compressor specially
when starting up or shutting down.
For more information, please contact the local authority or your re-
tailer where you purchased the product.
• Whether the freezer is plugged and con-
nected to power;
• Low voltage;
• Failure power or tripping circuit.
• Odorous foods should be closely
wrapped;
• Whether foods are rotten;
• Whether the interior shall be cleaned.
• It is normal that refrigerator operates for
longer time in summer when the ambi-
ent temperature is higher;
• Do not put too much food into the
freezer at one time;
• Do not put foods until they are cooled;
• Frequent opening of refrigerator door.
• Whether the refrigerator is connected to
power,
• Whether the illuminating light is dam-
aged.
• The freezer door is stuck by food pack-
ages;
• Too much food;
• Tilt refrigerator.
• Whether the food is leveled, whether the
refrigerator is balanced;
• Whether the refrigerator parts are prop-
erly placed.
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