Warranty - Rheem Guardian Warm Water Owner's Manual And Installation Instructions

RHEEM WARM WATER WARRANTY - AUSTRALIA ONLY
WARM WATER MODELS 940080, 940160, 940240- UV DISINFECTION MODELS 940001, 940002
3. WHAT IS COVERED BY THE RHEEM WARRANTY FOR THE WARM WATER UNIT DETAILED IN THIS DOCUMENT
3.1 Rheem will repair or replace a faulty component of your warm water system if it fails to operate in accordance with its specifications as
follows:
What components are covered
All components
Warm Water Cartridge (from date of installation or replacement)
Cartridge
4.1 To be entitled to make a claim under this warranty you need to:
a) Be the owner of the warm water unit or have consent of the owner to act on their behalf.
b) Contact Rheem Service without undue delay after detection of the defect and, in any event, within the applicable warranty period.
4.2 You are not entitled to make a claim under this warranty if your warm water unit:
a) Does not have its original serial numbers or rating labels.
b) Is not installed in Australia.
5.1 If you wish to make a claim under this warranty, you need to:
a) Contact Rheem on 131031 and provide owner's details, address of the warm water unit, a contact number and date of installation of
the warm water unit or if that's unavailable, the date of manufacture and serial number (from the rating label on the warm water unit).
b) Rheem will arrange for the warm water unit to be tested and assessed on-site.
c) If Rheem determines that you have a valid warranty claim, Rheem will repair or replace the warm water unit in accordance with this

warranty.

5.2 Any expenses incurred in the making of a claim under this warranty will be borne by you.
6.1 Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund
for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
6.2 The Rheem warranty (set out above) is in addition to any rights and remedies that you may have under the Australian Consumer Law.
For Service Telephone 131 031 AUSTRALIA or 0800 657 335 NEW ZEALAND
Revision Date: February 2018
The period in which the fault
must appear in order to be
4. ENTITLEMENT TO MAKE A CLAIM UNDER THIS WARRANTY
5. HOW TO MAKE A CLAIM UNDER THIS WARRANTY
6. THE AUSTRALIAN CONSUMER LAW
RHEEM AUSTRALIA PTY LTD, A.B.N. 21 098 823 511, www.rheem.com.au
covered
Repair and/or replacement of the faulty
Year 1 component, free of charge, including
labour. Excludes UV lamp (see below)
Repair and / or replacement free of
Year 2
charge, including labour.
33
What coverage you receive
122457E