Customer Support - Draytek VigorAccess User's Installation Manual

Please prepare the following information before you contact your customer support.
Product model and serial number.
Warranty information.
Date that you received IP DSLAM.
Product configuration.
Software release version number.
Brief description of your problem.
Steps that you may take to solve it and associate their SysLog messages.
The information of customer supports and sales representatives is in
www.DrayTek.com, respectively.
VigorAccess User Installation Guide
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